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gh-secondsky-sap-skills-ski…/references/maintenance-planner.md
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# SAP Maintenance Planner Integration Guide
Using Maintenance Planner with Cloud Integration Automation Service.
**Source**: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/tree/main/docs](https://github.com/SAP-docs/btp-cloud-integration-automation-service/tree/main/docs)
---
## Table of Contents
1. [Overview](#overview)
2. [Prerequisites](#prerequisites)
3. [Access Maintenance Planner](#access-maintenance-planner)
4. [Integration Scenarios](#integration-scenarios)
- System Information Download
- Stack XML Upload
- Project Creation
5. [Workflow Integration](#workflow-integration)
6. [Best Practices](#best-practices)
---
## Overview
Maintenance Planner provides an alternative method for invoking Cloud Integration Automation Service workflows. It allows planning of cloud integration scenarios with system selection based on S-User customer associations.
**Maintenance Planner URL**: [https://maintenanceplanner.cfapps.eu10.hana.ondemand.com](https://maintenanceplanner.cfapps.eu10.hana.ondemand.com)
---
## Prerequisites
### S-User Requirements
- S-User assigned to customer ID for maintenance planner access
- S-User must have appropriate authorizations for system visibility
### SAP BTP Requirements
- SAP BTP subaccount subscribed to Cloud Integration Automation Service
- Subaccount in supported region
- Users with appropriate role collections assigned
---
## Step-by-Step Workflow Invocation
### Step 1: Launch Maintenance Planner
Access the maintenance planner at:
```
[https://maintenanceplanner.cfapps.eu10.hana.ondemand.com](https://maintenanceplanner.cfapps.eu10.hana.ondemand.com)
```
### Step 2: Select Planning Tile
Click the tile labeled **"Plan for Cloud Integration Scenario"**.
### Step 3: Choose Solution
- Select from available solutions in the **Solutions** tab
- Use search function to locate specific cloud integration solutions
- Browse by category if needed
### Step 4: Select Scenario
Choose appropriate scenario from the available options presented.
### Step 5: Choose Scenario Option
Select a specific scenario option from available choices. Each scenario may have multiple configuration options.
### Step 6: Select Systems for Integration
**System Display**:
- Systems and tenants listed according to customer number based on S-User
- Only systems associated with your customer number appear
**If Systems Not Visible**:
- Manual landscape data entry available through Confirm System Components task in My Inbox application
- Search systems by Tenant URL if available
### Step 7: Configure Workflow Invocation
Provide the following four inputs:
| Field | Description |
|-------|-------------|
| **SAP BTP Region** | Data center selection for the workflow |
| **SAP BTP Account Technical Name** | Subaccount where CIAS is subscribed |
| **Workflow Users** | List of users for initial task assignment (must have subaccount access) |
| **Transaction Name** | Reference name for monitoring applications |
**Cross-Landscape Warning**:
- Systems from different landscapes may require confirmation before proceeding
- Review landscape implications before confirming
### Step 8: Generate Workflow
- Confirm all settings
- Workflow generation begins
- Wait for successful generation message
### Step 9: Launch Cloud Integration Automation Service
Upon successful generation:
- Link appears to launch CIAS
- Click link to access generated workflow
- Tasks appear in **My Inbox** tile
---
## System Selection Details
### Customer Number Association
Systems are organized by customer number linked to your global account and S-User credentials.
### Manual Entry Option
If expected systems don't appear:
1. Continue to My Inbox after workflow generation
2. Access **Confirm System Components** task
3. Manually enter system properties
4. Provide Account Name and Host details
### Tenant Data
- Tenant Name and Host from maintenance planner configuration
- Cannot be modified after initial setup
- Verify accuracy before proceeding
---
## Integration with CIAS
### Workflow Access
After maintenance planner workflow generation:
1. Access CIAS from Instances and Subscriptions
2. Open **My Inbox** tile
3. View generated tasks
4. Follow standard task execution process
### Transaction Monitoring
- Transaction name used in Scenario Execution Monitoring
- Filter by transaction name for easy identification
- All monitoring features available for maintenance planner-initiated workflows
---
## Important Notes
### Data Synchronization
Deleting a transaction in maintenance planner does **NOT** automatically delete associated data in Cloud Integration Automation Service.
**Manual deletion required**:
1. Terminate workflow in CIAS if needed
2. Create support ticket to BC-INS-CIT-RT for data deletion
3. Provide subaccount name and transaction details
### Transaction Limits
Maximum 15 running transactions per consumer subaccount applies to maintenance planner-initiated workflows as well.
### User Requirements
- All workflow users must have access to specified SAP BTP subaccount
- Users must have appropriate CIAS role collections assigned
- Identity provider configuration must include specified users
---
## Troubleshooting
### Systems Not Visible
**Cause**: Customer number not associated with S-User
**Solution**:
1. Verify S-User customer associations
2. Contact SAP to update customer number linkages
3. Use manual entry in Confirm System Components task
### Workflow Generation Fails
**Check**:
- SAP BTP subaccount name is valid
- Subaccount is subscribed to CIAS
- Region selection matches subaccount region
- All specified users exist in subaccount
### Cross-Landscape Confirmation Required
**When**: Systems from different landscapes selected
**Action**: Review and confirm cross-landscape integration implications before proceeding
---
## Documentation Links
- Using Maintenance Planner: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/using-maintenance-planner-2ad4326.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/using-maintenance-planner-2ad4326.md)
- Confirm System Components: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/confirm-system-components-1f39555.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/confirm-system-components-1f39555.md)
- Maintenance Planner User Guide: [https://support.sap.com/en/alm/solution-manager/processes/maintenance-planner.html](https://support.sap.com/en/alm/solution-manager/processes/maintenance-planner.html)