# SAP Maintenance Planner Integration Guide Using Maintenance Planner with Cloud Integration Automation Service. **Source**: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/tree/main/docs](https://github.com/SAP-docs/btp-cloud-integration-automation-service/tree/main/docs) --- ## Table of Contents 1. [Overview](#overview) 2. [Prerequisites](#prerequisites) 3. [Access Maintenance Planner](#access-maintenance-planner) 4. [Integration Scenarios](#integration-scenarios) - System Information Download - Stack XML Upload - Project Creation 5. [Workflow Integration](#workflow-integration) 6. [Best Practices](#best-practices) --- ## Overview Maintenance Planner provides an alternative method for invoking Cloud Integration Automation Service workflows. It allows planning of cloud integration scenarios with system selection based on S-User customer associations. **Maintenance Planner URL**: [https://maintenanceplanner.cfapps.eu10.hana.ondemand.com](https://maintenanceplanner.cfapps.eu10.hana.ondemand.com) --- ## Prerequisites ### S-User Requirements - S-User assigned to customer ID for maintenance planner access - S-User must have appropriate authorizations for system visibility ### SAP BTP Requirements - SAP BTP subaccount subscribed to Cloud Integration Automation Service - Subaccount in supported region - Users with appropriate role collections assigned --- ## Step-by-Step Workflow Invocation ### Step 1: Launch Maintenance Planner Access the maintenance planner at: ``` [https://maintenanceplanner.cfapps.eu10.hana.ondemand.com](https://maintenanceplanner.cfapps.eu10.hana.ondemand.com) ``` ### Step 2: Select Planning Tile Click the tile labeled **"Plan for Cloud Integration Scenario"**. ### Step 3: Choose Solution - Select from available solutions in the **Solutions** tab - Use search function to locate specific cloud integration solutions - Browse by category if needed ### Step 4: Select Scenario Choose appropriate scenario from the available options presented. ### Step 5: Choose Scenario Option Select a specific scenario option from available choices. Each scenario may have multiple configuration options. ### Step 6: Select Systems for Integration **System Display**: - Systems and tenants listed according to customer number based on S-User - Only systems associated with your customer number appear **If Systems Not Visible**: - Manual landscape data entry available through Confirm System Components task in My Inbox application - Search systems by Tenant URL if available ### Step 7: Configure Workflow Invocation Provide the following four inputs: | Field | Description | |-------|-------------| | **SAP BTP Region** | Data center selection for the workflow | | **SAP BTP Account Technical Name** | Subaccount where CIAS is subscribed | | **Workflow Users** | List of users for initial task assignment (must have subaccount access) | | **Transaction Name** | Reference name for monitoring applications | **Cross-Landscape Warning**: - Systems from different landscapes may require confirmation before proceeding - Review landscape implications before confirming ### Step 8: Generate Workflow - Confirm all settings - Workflow generation begins - Wait for successful generation message ### Step 9: Launch Cloud Integration Automation Service Upon successful generation: - Link appears to launch CIAS - Click link to access generated workflow - Tasks appear in **My Inbox** tile --- ## System Selection Details ### Customer Number Association Systems are organized by customer number linked to your global account and S-User credentials. ### Manual Entry Option If expected systems don't appear: 1. Continue to My Inbox after workflow generation 2. Access **Confirm System Components** task 3. Manually enter system properties 4. Provide Account Name and Host details ### Tenant Data - Tenant Name and Host from maintenance planner configuration - Cannot be modified after initial setup - Verify accuracy before proceeding --- ## Integration with CIAS ### Workflow Access After maintenance planner workflow generation: 1. Access CIAS from Instances and Subscriptions 2. Open **My Inbox** tile 3. View generated tasks 4. Follow standard task execution process ### Transaction Monitoring - Transaction name used in Scenario Execution Monitoring - Filter by transaction name for easy identification - All monitoring features available for maintenance planner-initiated workflows --- ## Important Notes ### Data Synchronization Deleting a transaction in maintenance planner does **NOT** automatically delete associated data in Cloud Integration Automation Service. **Manual deletion required**: 1. Terminate workflow in CIAS if needed 2. Create support ticket to BC-INS-CIT-RT for data deletion 3. Provide subaccount name and transaction details ### Transaction Limits Maximum 15 running transactions per consumer subaccount applies to maintenance planner-initiated workflows as well. ### User Requirements - All workflow users must have access to specified SAP BTP subaccount - Users must have appropriate CIAS role collections assigned - Identity provider configuration must include specified users --- ## Troubleshooting ### Systems Not Visible **Cause**: Customer number not associated with S-User **Solution**: 1. Verify S-User customer associations 2. Contact SAP to update customer number linkages 3. Use manual entry in Confirm System Components task ### Workflow Generation Fails **Check**: - SAP BTP subaccount name is valid - Subaccount is subscribed to CIAS - Region selection matches subaccount region - All specified users exist in subaccount ### Cross-Landscape Confirmation Required **When**: Systems from different landscapes selected **Action**: Review and confirm cross-landscape integration implications before proceeding --- ## Documentation Links - Using Maintenance Planner: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/using-maintenance-planner-2ad4326.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/using-maintenance-planner-2ad4326.md) - Confirm System Components: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/confirm-system-components-1f39555.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/confirm-system-components-1f39555.md) - Maintenance Planner User Guide: [https://support.sap.com/en/alm/solution-manager/processes/maintenance-planner.html](https://support.sap.com/en/alm/solution-manager/processes/maintenance-planner.html)