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SAP Maintenance Planner Integration Guide

Using Maintenance Planner with Cloud Integration Automation Service.

Source: https://github.com/SAP-docs/btp-cloud-integration-automation-service/tree/main/docs


Table of Contents

  1. Overview
  2. Prerequisites
  3. Access Maintenance Planner
  4. Integration Scenarios
    • System Information Download
    • Stack XML Upload
    • Project Creation
  5. Workflow Integration
  6. Best Practices

Overview

Maintenance Planner provides an alternative method for invoking Cloud Integration Automation Service workflows. It allows planning of cloud integration scenarios with system selection based on S-User customer associations.

Maintenance Planner URL: https://maintenanceplanner.cfapps.eu10.hana.ondemand.com


Prerequisites

S-User Requirements

  • S-User assigned to customer ID for maintenance planner access
  • S-User must have appropriate authorizations for system visibility

SAP BTP Requirements

  • SAP BTP subaccount subscribed to Cloud Integration Automation Service
  • Subaccount in supported region
  • Users with appropriate role collections assigned

Step-by-Step Workflow Invocation

Step 1: Launch Maintenance Planner

Access the maintenance planner at:

[https://maintenanceplanner.cfapps.eu10.hana.ondemand.com](https://maintenanceplanner.cfapps.eu10.hana.ondemand.com)

Step 2: Select Planning Tile

Click the tile labeled "Plan for Cloud Integration Scenario".

Step 3: Choose Solution

  • Select from available solutions in the Solutions tab
  • Use search function to locate specific cloud integration solutions
  • Browse by category if needed

Step 4: Select Scenario

Choose appropriate scenario from the available options presented.

Step 5: Choose Scenario Option

Select a specific scenario option from available choices. Each scenario may have multiple configuration options.

Step 6: Select Systems for Integration

System Display:

  • Systems and tenants listed according to customer number based on S-User
  • Only systems associated with your customer number appear

If Systems Not Visible:

  • Manual landscape data entry available through Confirm System Components task in My Inbox application
  • Search systems by Tenant URL if available

Step 7: Configure Workflow Invocation

Provide the following four inputs:

Field Description
SAP BTP Region Data center selection for the workflow
SAP BTP Account Technical Name Subaccount where CIAS is subscribed
Workflow Users List of users for initial task assignment (must have subaccount access)
Transaction Name Reference name for monitoring applications

Cross-Landscape Warning:

  • Systems from different landscapes may require confirmation before proceeding
  • Review landscape implications before confirming

Step 8: Generate Workflow

  • Confirm all settings
  • Workflow generation begins
  • Wait for successful generation message

Step 9: Launch Cloud Integration Automation Service

Upon successful generation:

  • Link appears to launch CIAS
  • Click link to access generated workflow
  • Tasks appear in My Inbox tile

System Selection Details

Customer Number Association

Systems are organized by customer number linked to your global account and S-User credentials.

Manual Entry Option

If expected systems don't appear:

  1. Continue to My Inbox after workflow generation
  2. Access Confirm System Components task
  3. Manually enter system properties
  4. Provide Account Name and Host details

Tenant Data

  • Tenant Name and Host from maintenance planner configuration
  • Cannot be modified after initial setup
  • Verify accuracy before proceeding

Integration with CIAS

Workflow Access

After maintenance planner workflow generation:

  1. Access CIAS from Instances and Subscriptions
  2. Open My Inbox tile
  3. View generated tasks
  4. Follow standard task execution process

Transaction Monitoring

  • Transaction name used in Scenario Execution Monitoring
  • Filter by transaction name for easy identification
  • All monitoring features available for maintenance planner-initiated workflows

Important Notes

Data Synchronization

Deleting a transaction in maintenance planner does NOT automatically delete associated data in Cloud Integration Automation Service.

Manual deletion required:

  1. Terminate workflow in CIAS if needed
  2. Create support ticket to BC-INS-CIT-RT for data deletion
  3. Provide subaccount name and transaction details

Transaction Limits

Maximum 15 running transactions per consumer subaccount applies to maintenance planner-initiated workflows as well.

User Requirements

  • All workflow users must have access to specified SAP BTP subaccount
  • Users must have appropriate CIAS role collections assigned
  • Identity provider configuration must include specified users

Troubleshooting

Systems Not Visible

Cause: Customer number not associated with S-User

Solution:

  1. Verify S-User customer associations
  2. Contact SAP to update customer number linkages
  3. Use manual entry in Confirm System Components task

Workflow Generation Fails

Check:

  • SAP BTP subaccount name is valid
  • Subaccount is subscribed to CIAS
  • Region selection matches subaccount region
  • All specified users exist in subaccount

Cross-Landscape Confirmation Required

When: Systems from different landscapes selected

Action: Review and confirm cross-landscape integration implications before proceeding