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Zhongwei Li
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---
name: community-engagement
description: Use when planning programs, rituals, and response frameworks for owned
or partner communities.
---
# Community Engagement Patterns Skill
## When to Use
- Launching or refreshing Slack/Discord/Facebook/LinkedIn communities.
- Designing ambassador, influencer, or creator enablement programs.
- Handling sentiment spikes (positive or negative) tied to social content.
## Framework
### Engagement Building Blocks
1. **Rituals** recurring AMAs, demo days, office hours, wins threads.
2. **Spotlights** member highlights, case study showcases, creator takeovers.
3. **Challenges** thematic prompts with templates, prizes, referral boosts.
4. **Feedback Loops** polls, surveys, beta access, roadmap Q&As.
### Program Playbook
- Define success metrics (active members, participation %, referral pipeline).
- Assign moderation tiers and escalation paths.
- Create template library (welcome flows, DM scripts, escalation responses).
- Sync weekly with product/support to triage insights.
### Response Framework
- **Listen** capture sentiment, metadata, severity.
- **Acknowledge** respond publicly if appropriate, move to DMs when sensitive.
- **Resolve** collaborate with support/product/legal.
- **Document** log issue + resolution to inform future programming.
## Templates
- Community health dashboard template.
- Ambassador enablement kit.
- Crisis response matrix (severity ladder + owner by stage).
- Welcome/onboarding message pack with DM + channel scripts.
## Tips
- Publish a weekly wins digest to reinforce positive behavior and keep leadership informed.
- Maintain an escalation log so repeat issues inform new rituals or automations.
- Rotate moderators quarterly to prevent burnout and keep tone aligned with evolving brand voice.
- Pair community programming with GTM launches (betas, AMAs) to reinforce ROI.
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---
name: platform-frameworks
description: Use when tailoring content formats, hooks, and publishing mechanics for
each social platform.
---
# Platform Frameworks Skill
## When to Use
- Planning multi-channel campaigns requiring platform-specific nuances.
- Reviewing calendars to ensure each post follows best practices.
- Coaching contributors unfamiliar with a platform's culture or specs.
## Framework
### Platform Cadence & Formats
| Platform | Cadence | Format Tips | CTA Guidance |
| --- | --- | --- | --- |
| LinkedIn | 3-5x/week | Lead with insight, use whitespace, add doc carousel | Invite comments + resource download |
| X (Twitter) | Daily | Hooks < 50 chars, thread sequencing, emoji sparingly | Ask for RT/quote or drive to thread |
| TikTok/Reels | 3-4x/week | Hook in 2s, captions, native text, trending audio | Soft CTA spoken + on-screen |
| Instagram | 4-5x/week | Carousel storytelling, Reels for reach, alt text | DM or link-in-bio prompts |
### Publishing Checklist
- ✅ Dimensions + aspect ratios correct.
- ✅ Hook formula applied (stat + POV, question, contrarian take).
- ✅ Hashtags limited (2-4 contextual) unless discovery platform (TikTok).
- ✅ Accessibility: captions, alt text, color contrast.
- ✅ Native scheduling tools or approved third-party scheduler used.
## Templates
- Hook bank by platform
- CTA formulas (conversation, traffic, conversion)
- Asset spec sheet (dimensions, length, safe zones)
## Tips
- Maintain a “what broke” doc capturing algorithm shifts or new creative restrictions per platform.
- Refresh cadence guidance quarterly based on performance data and inventory.
- Pair platform calendars with campaign briefs so creative intent is clear to contributors.
- Use A/B hooks every week to keep prospecting fresh while respecting each platforms etiquette.
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---
name: trend-research
description: Use when identifying cultural moments, audio trends, memes, or creator
collaborations to inform social content.
---
# Trend Research & Culture Listening Skill
## When to Use
- Planning reactive or moment-based content.
- Refreshing creative direction for campaigns that feel stale.
- Arming leadership/content teams with timely POVs.
## Framework
### Inputs to Monitor
1. **Platform Signals** TikTok Creative Center, Instagram Reels Trends, X trending topics, Reddit threads.
2. **Industry Signals** Gartner/Forrester briefings, customer communities, competitor feeds.
3. **Audience Signals** social listening alerts, community polls, support tickets.
4. **Creator Ecosystem** emerging creators, UGC submissions, partner pitches.
### Research Process
1. Daily 15-minute scan per priority platform.
2. Document notable hooks/audio/templates in a shared tracker with shelf life + usage notes.
3. Score trends by relevance (brand fit, persona interest, risk level).
4. Recommend activation concept + guardrails (tone, compliance, required approvals).
5. Pair with content team to storyboard adaptations and distribution timing.
## Templates
- Trend bulletin (description, platform, example links, recommended angle).
- Approval checklist (brand, legal, partner).
- Creator shortlist with outreach status.
- “Trend viability” scoring sheet with fit/risk/shelf-life sliders.
## Tips
- Always capture source links/media for archival.
- Flag trends that conflict with brand safety or regulated messaging before adoption.
- Blend evergreen pillars with at most 2030% reactive content to avoid fatigue.
---