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skills/call-analysis-framework/SKILL.md
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skills/call-analysis-framework/SKILL.md
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name: call-analysis-framework
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description: Use to score calls, capture highlights, and convert insights into actions.
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---
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# Call Analysis Framework Skill
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## When to Use
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- Reviewing discovery/diligence calls for coaching or inspection.
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- Automating scorecards for enablement or QA teams.
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- Prepping executive summaries of key customer conversations.
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## Framework
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1. **Section Definition** – intro, discovery, value, objection handling, next steps (customizable).
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2. **Scoring Rubric** – 1-5 scale with observable behaviors for each section.
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3. **Signal Tags** – categorize quotes (pain, metrics, stakeholders, commitments, risks).
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4. **Insight Summaries** – auto-generate “what went well” vs “improve” lists with evidence.
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5. **Action Routing** – push tasks to CRM, assign coaching drills, or escalate to leadership.
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## Templates
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- Call analysis worksheet (scores, notes, quotes, actions).
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- Highlight reel brief with timestamp, quote, takeaway.
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- Manager inspection summary ready for pipeline reviews.
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## Tips
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- Keep rubric consistent across teams to enable benchmarking.
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- Capture 2-3 verbatim quotes per section for credibility.
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- Pair with `meddic-checklist` when evaluating qualification coverage.
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---
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skills/call-brief-framework/SKILL.md
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skills/call-brief-framework/SKILL.md
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---
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name: call-brief-framework
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description: Use to structure concise call briefs with objectives, agendas, and role
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assignments.
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---
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# Call Brief Framework Skill
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## When to Use
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- Preparing customer meetings that need clear objectives and roles.
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- Enabling managers to inspect upcoming calls before they happen.
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- Sharing quick reference docs with supporting teams (SEs, exec sponsors).
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## Framework
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1. **Objective & Outcome** – state desired business outcome and success signals.
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2. **Stakeholders & Roles** – list attendees, personas, and internal owners.
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3. **Agenda** – map timeline with talk tracks, demos, and checkpoints.
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4. **Key Messages & Proof** – highlight value pillars, metrics, and references.
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5. **Risks & Follow-ups** – flag sensitivities, blockers, and immediate next steps.
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## Templates
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- One-page call brief (objective, agenda, roles, messaging, assets).
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- Manager inspection checklist.
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- Follow-up log for commitments captured during the meeting.
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## Tips
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- Keep the brief within a single page to encourage adoption.
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- Include a “call scorecard” section so managers can annotate feedback post-call.
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- Pair with `persona-intel` for tailored questions and talk tracks.
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---
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skills/call-review-kit/SKILL.md
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skills/call-review-kit/SKILL.md
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---
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name: call-review-kit
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description: Use to facilitate structured call review sessions with agendas, scorecards,
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and follow-ups.
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---
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# Call Review Kit Skill
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## When to Use
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- Weekly manager call reviews or peer coaching circles.
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- Prepping enablement-led film sessions with highlight clips.
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- Running virtual/asynchronous call breakdowns with shared notes.
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## Framework
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1. **Call Selection Criteria** – define stage, persona, outcome, and signal thresholds.
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2. **Agenda Blueprint** – intro, clip playback, group discussion, scoring, commitments.
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3. **Scorecard Template** – sections for core competencies, comments, and ratings.
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4. **Engagement Mechanics** – polls, chat prompts, breakout instructions, facilitator notes.
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5. **Action Tracker** – capture commitments, due dates, and success metrics.
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## Templates
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- Call review agenda + facilitation notes.
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- Scorecard worksheet (per rep + group summary).
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- Follow-up email template with recap + assignments.
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## Tips
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- Rotate presenters and keep clips <3 minutes to maintain engagement.
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- Invite cross-functional observers (SE, PMM) for broader perspective.
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- Pair with `reinforcement-drills` for post-session assignments.
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---
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skills/meddic-checklist/SKILL.md
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skills/meddic-checklist/SKILL.md
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---
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name: meddic-checklist
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description: Use to inspect qualification coverage across Metrics, Economic buyer,
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Decision criteria, Decision process, Implications, Champion.
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---
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# MEDDIC Checklist Skill
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## When to Use
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- Preparing for discovery or validation calls to ensure all MEDDIC elements are captured.
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- Reviewing calls for deal inspection or forecast commits.
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- Coaching reps on multi-threading and qualification rigor.
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## Framework
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1. **Metrics** – quantify current/target KPIs and business outcomes.
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2. **Economic Buyer** – identify budget owner, influence level, and access plan.
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3. **Decision Criteria** – capture technical, commercial, security requirements.
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4. **Decision Process** – map steps, stakeholders, procurement/legal milestones.
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5. **Implications** – articulate business pain, urgency, and impact of inaction.
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6. **Champion** – assess strength, influence, and next actions to reinforce support.
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## Templates
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- Call note table with MEDDIC columns + status (captured/missing/risk).
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- Deal inspection dashboard snippet showing coverage per opportunity.
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- Coaching worksheet for reps/managers.
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## Tips
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- Update after every major call; keep color coding consistent (green/yellow/red).
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- Tie each MEDDIC gap to a specific next step.
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- Pair with `call-analysis-framework` outputs to ensure evidence is captured.
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---
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skills/persona-intel/SKILL.md
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skills/persona-intel/SKILL.md
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---
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name: persona-intel
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description: Use to summarize persona goals, pains, proof points, and questions for
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call prep.
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---
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# Persona Intelligence Cards Skill
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## When to Use
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- Preparing discovery/interview style calls with multiple personas.
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- Equipping teams with quick reference for executive, technical, or procurement stakeholders.
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- Updating messaging blocks ahead of launches or new industries.
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## Framework
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1. **Persona Snapshot** – role, priorities, KPIs, success metrics.
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2. **Pain/Gain Map** – common challenges, desired outcomes, current initiatives.
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3. **Questions & Triggers** – discovery prompts, red flags, buying signals.
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4. **Proof & Stories** – tailored case studies, metrics, references.
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5. **Objection Handling** – typical concerns and recommended responses.
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## Templates
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- Persona one-pager (snapshot, pains, questions, proof, objections).
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- Discovery cheat sheet for multi-threaded calls.
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- Exec briefing note (headline, outcome, ask).
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## Tips
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- Keep snapshots updated quarterly with new customer evidence.
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- Highlight deal-specific context (competitor, product, region) for better adoption.
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- Pair with `call-brief-framework` to slot persona notes directly into call briefs.
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---
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