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Zhongwei Li
2025-11-29 18:31:27 +08:00
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name: fraud-detection
description: Use to monitor, investigate, and prevent abuse within referral programs.
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# Referral Fraud Detection Skill
## When to Use
- Designing safeguards for new referral initiatives.
- Investigating suspicious referral spikes, duplicate accounts, or payout anomalies.
- Reporting on program integrity for finance, legal, or compliance teams.
## Framework
1. **Signal Collection** IP/device matching, velocity checks, blacklist databases, manual reviews.
2. **Scoring Model** assign risk scores by cohort (new accounts, high-volume referrers, geo mismatch).
3. **Workflow Automation** auto-flag, queue for review, or pause rewards until verified.
4. **Investigation Runbook** define evidence gathering, communication templates, and resolution paths.
5. **Feedback Loop** update heuristics, adjust incentives, and communicate policy changes.
## Templates
- Fraud monitoring dashboard outline (metrics, thresholds, owners).
- Investigation log (case ID, referrer, signals, action taken, notes).
- Policy update checklist (legal, comms, ops, partner notifications).
## Tips
- Combine automated checks with random manual audits for accuracy.
- Align with legal/finance on clawback procedures before launch.
- Share learnings with `incentive-design` to discourage risky behavior.
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name: incentive-design
description: Use when structuring payouts, tiers, and eligibility for referral programs.
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# Referral Incentive Design Skill
## When to Use
- Launching new referral or affiliate programs.
- Revisiting incentive structures after performance reviews.
- Adapting rewards for new personas, products, or regions.
## Framework
1. **Objective Alignment** tie incentives to desired behavior (lead quality, revenue, product adoption).
2. **Structure Options** choose between cash, credits, swag, tiered multipliers, or charitable donations.
3. **Economics** model CAC/LTV impact, cap payouts, and define clawback rules.
4. **Compliance** account for tax reporting, regional regulations, and contractual clauses.
5. **Experimentation** define hypotheses, guardrails, and measurement cadence.
## Templates
- Incentive matrix (persona → action → reward → cap → notes).
- Budget planner comparing reward scenarios vs target outcomes.
- A/B test brief for incentive experiments.
## Tips
- Keep tiers simple; too many options create friction.
- Pair with finance/legal early to avoid rework.
- Document changes with effective dates for auditability.
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name: partner-ops
description: Use to manage partner onboarding, enablement, and compliance workflows
for referral programs.
---
# Partner Operations Toolkit Skill
## When to Use
- Onboarding new referral partners or affiliates.
- Coordinating partner communications, reporting, and payment processes.
- Auditing partner compliance and performance tiers.
## Framework
1. **Onboarding Flow** agreements, compliance docs, tax forms, tool access, success plan.
2. **Enablement Package** content kits, messaging, FAQs, co-marketing assets, escalation contacts.
3. **Reporting Cadence** dashboards, submission tracking, performance reviews, payout schedules.
4. **Compliance & Risk** policy acknowledgment, brand guidelines, marketing approval steps.
5. **Lifecycle Management** tier upgrades/downgrades, inactive partner re-engagement, offboarding.
## Templates
- Partner onboarding checklist (documents, approvals, system access).
- Enablement brief (program overview, assets, CTAs, support channels).
- Quarterly business review deck outline.
## Tips
- Centralize partner data (CRM or PRM) with status + compliance fields.
- Pair with `launch-program` command to ensure partners receive updated kits.
- Automate reminders for reporting deadlines and policy renewals.
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