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skills/fraud-detection/SKILL.md
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skills/fraud-detection/SKILL.md
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name: fraud-detection
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description: Use to monitor, investigate, and prevent abuse within referral programs.
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---
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# Referral Fraud Detection Skill
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## When to Use
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- Designing safeguards for new referral initiatives.
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- Investigating suspicious referral spikes, duplicate accounts, or payout anomalies.
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- Reporting on program integrity for finance, legal, or compliance teams.
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## Framework
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1. **Signal Collection** – IP/device matching, velocity checks, blacklist databases, manual reviews.
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2. **Scoring Model** – assign risk scores by cohort (new accounts, high-volume referrers, geo mismatch).
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3. **Workflow Automation** – auto-flag, queue for review, or pause rewards until verified.
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4. **Investigation Runbook** – define evidence gathering, communication templates, and resolution paths.
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5. **Feedback Loop** – update heuristics, adjust incentives, and communicate policy changes.
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## Templates
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- Fraud monitoring dashboard outline (metrics, thresholds, owners).
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- Investigation log (case ID, referrer, signals, action taken, notes).
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- Policy update checklist (legal, comms, ops, partner notifications).
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## Tips
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- Combine automated checks with random manual audits for accuracy.
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- Align with legal/finance on clawback procedures before launch.
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- Share learnings with `incentive-design` to discourage risky behavior.
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skills/incentive-design/SKILL.md
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skills/incentive-design/SKILL.md
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name: incentive-design
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description: Use when structuring payouts, tiers, and eligibility for referral programs.
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---
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# Referral Incentive Design Skill
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## When to Use
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- Launching new referral or affiliate programs.
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- Revisiting incentive structures after performance reviews.
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- Adapting rewards for new personas, products, or regions.
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## Framework
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1. **Objective Alignment** – tie incentives to desired behavior (lead quality, revenue, product adoption).
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2. **Structure Options** – choose between cash, credits, swag, tiered multipliers, or charitable donations.
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3. **Economics** – model CAC/LTV impact, cap payouts, and define clawback rules.
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4. **Compliance** – account for tax reporting, regional regulations, and contractual clauses.
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5. **Experimentation** – define hypotheses, guardrails, and measurement cadence.
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## Templates
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- Incentive matrix (persona → action → reward → cap → notes).
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- Budget planner comparing reward scenarios vs target outcomes.
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- A/B test brief for incentive experiments.
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## Tips
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- Keep tiers simple; too many options create friction.
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- Pair with finance/legal early to avoid rework.
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- Document changes with effective dates for auditability.
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skills/partner-ops/SKILL.md
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skills/partner-ops/SKILL.md
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---
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name: partner-ops
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description: Use to manage partner onboarding, enablement, and compliance workflows
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for referral programs.
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---
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# Partner Operations Toolkit Skill
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## When to Use
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- Onboarding new referral partners or affiliates.
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- Coordinating partner communications, reporting, and payment processes.
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- Auditing partner compliance and performance tiers.
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## Framework
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1. **Onboarding Flow** – agreements, compliance docs, tax forms, tool access, success plan.
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2. **Enablement Package** – content kits, messaging, FAQs, co-marketing assets, escalation contacts.
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3. **Reporting Cadence** – dashboards, submission tracking, performance reviews, payout schedules.
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4. **Compliance & Risk** – policy acknowledgment, brand guidelines, marketing approval steps.
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5. **Lifecycle Management** – tier upgrades/downgrades, inactive partner re-engagement, offboarding.
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## Templates
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- Partner onboarding checklist (documents, approvals, system access).
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- Enablement brief (program overview, assets, CTAs, support channels).
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- Quarterly business review deck outline.
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## Tips
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- Centralize partner data (CRM or PRM) with status + compliance fields.
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- Pair with `launch-program` command to ensure partners receive updated kits.
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- Automate reminders for reporting deadlines and policy renewals.
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---
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