32 lines
1.2 KiB
Markdown
32 lines
1.2 KiB
Markdown
---
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name: onboarding-blueprint
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description: Template for designing onboarding journeys, milestones, and measurement
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plans.
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---
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# Onboarding Blueprint Skill
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## When to Use
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- Creating persona-based onboarding for new tiers or product lines.
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- Refreshing onboarding journeys after major product changes.
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- Aligning product, CS, and marketing on activation milestones.
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## Framework
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1. **Persona Canvas** – goals, motivations, blockers, success definition.
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2. **Milestone Ladder** – aha moment, activation, stickiness, expansion triggers.
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3. **Channel Mix** – in-app, email, docs, community, human assist with triggers.
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4. **Instrumentation** – required events, metrics, and guardrails.
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5. **Experiment Hooks** – backlog of tests tied to each milestone.
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## Templates
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- Journey table (step, trigger, message, owner, metric).
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- Metric dashboard layout for activation + retention.
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- Experiment backlog sheet linked to milestones.
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## Tips
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- Keep journeys lightweight; aim for 3-5 key milestones per persona.
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- Combine qualitative inputs (surveys, interviews) with telemetry for context.
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- Pair with `design-onboarding-journey` to auto-generate tailored blueprints.
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---
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