--- name: onboarding-blueprint description: Template for designing onboarding journeys, milestones, and measurement plans. --- # Onboarding Blueprint Skill ## When to Use - Creating persona-based onboarding for new tiers or product lines. - Refreshing onboarding journeys after major product changes. - Aligning product, CS, and marketing on activation milestones. ## Framework 1. **Persona Canvas** – goals, motivations, blockers, success definition. 2. **Milestone Ladder** – aha moment, activation, stickiness, expansion triggers. 3. **Channel Mix** – in-app, email, docs, community, human assist with triggers. 4. **Instrumentation** – required events, metrics, and guardrails. 5. **Experiment Hooks** – backlog of tests tied to each milestone. ## Templates - Journey table (step, trigger, message, owner, metric). - Metric dashboard layout for activation + retention. - Experiment backlog sheet linked to milestones. ## Tips - Keep journeys lightweight; aim for 3-5 key milestones per persona. - Combine qualitative inputs (surveys, interviews) with telemetry for context. - Pair with `design-onboarding-journey` to auto-generate tailored blueprints. ---