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skills/insight-synthesis/SKILL.md

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+---
+name: insight-synthesis
+description: Use to convert raw customer feedback into compelling narratives, themes,
+  and recommendations.
+---
+
+# Insight Synthesis Framework Skill
+
+## When to Use
+- Wrapping up research studies, surveys, or ongoing feedback programs.
+- Preparing executive readouts or roadmap recommendation docs.
+- Aligning cross-functional stakeholders on prioritized issues/opportunities.
+
+## Framework
+1. **Signal Stacking** – layer qualitative quotes, quantitative metrics, and behavioral data for each insight.
+2. **Theme Laddering** – cluster related findings into parent themes, mapping to personas and journeys.
+3. **Impact Assessment** – estimate business impact (ARR, adoption, satisfaction, efficiency) and confidence level.
+4. **Recommendation Crafting** – outline proposed actions, owners, and success metrics.
+5. **Storytelling** – build narrative arcs with hooks, evidence, and clear calls to action.
+
+## Templates
+- Insight card (context, signal evidence, impact, recommendation).
+- Executive summary outline with top themes and action table.
+- Appendix structure for quotes, charts, and methodology notes.
+
+## Tips
+- Keep verbatim quotes close to stats to reinforce credibility.
+- Use visual cues (heatmaps, journey overlays) to help audiences grasp patterns quickly.
+- Pair with `stakeholder-ops` to ensure follow-up actions are logged and tracked.
+
+---