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commands/activate-program.md
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commands/activate-program.md
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---
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name: activate-program
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description: Converts advocacy candidates into live programs with approvals, incentives, and scheduling.
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usage: /customer-advocacy-orchestration:activate-program --program "Q1 Reference Sprint" --type references --timeline 45d
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---
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# Command: activate-program
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## Inputs
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- **program** – name or identifier for the advocacy initiative.
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- **type** – program category (references, case-study, council, community spotlight).
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- **timeline** – duration or due date for activation.
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- **owners** – optional comma-separated team owners.
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- **incentives** – optional description of rewards/benefits to manage.
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## Workflow
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1. **Brief Assembly** – pull candidate roster, goals, and compliance requirements.
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2. **Outreach Planner** – assign owners, craft outreach scripts, and log CRM tasks for each advocate.
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3. **Consent & Legal** – trigger approvals, NDAs, release forms, and references to brand/legal guidelines.
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4. **Enablement Package** – generate briefing docs, talking points, and content requirements.
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5. **Tracking & Handoff** – update advocacy dashboards, tag opportunities, and notify downstream teams (sales, PMM).
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## Outputs
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- Program activation checklist with task owners and due dates.
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- Outreach tracker (advocate, status, next action, incentive).
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- Compliance packet with signed releases and approvals.
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## Agent/Skill Invocations
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- `reference-manager` – manages scheduling and fulfillment.
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- `advocacy-strategist` – ensures overall roadmap alignment.
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- `reference-ops` skill – enforces data/logging standards.
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- `advocate-sourcing` skill – updates candidate status post outreach.
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---
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commands/create-stories.md
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commands/create-stories.md
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---
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name: create-stories
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description: Produces advocacy content briefs, interview scripts, and distribution plans.
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usage: /customer-advocacy-orchestration:create-stories --persona "CIO" --format "case-study" --count 3
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---
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# Command: create-stories
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## Inputs
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- **persona** – primary audience for the story.
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- **format** – case-study | video | webinar | blog | social.
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- **count** – number of stories or assets to produce.
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- **customers** – optional list of advocate IDs to focus on.
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- **channels** – optional distribution channels.
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## Workflow
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1. **Brief Assembly** – fetch advocate insights, product data, KPIs, and compliance notes.
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2. **Narrative Framework** – outline hero, challenge, solution, outcomes, and supporting proof.
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3. **Interview Kit** – generate question sets, scheduling plan, and consent requirements.
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4. **Production Plan** – define tasks for writing, design, video, localization, and approvals.
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5. **Distribution Checklist** – map assets to enablement hubs, campaigns, and launch timelines.
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## Outputs
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- Story brief + outline with key messages and proof.
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- Interview script and logistics checklist.
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- Production tracker with owners, status, and due dates.
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- Distribution plan tied to marketing channels and KPIs.
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## Agent/Skill Invocations
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- `story-producer` – leads interview + production tasks.
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- `storytelling` skill – provides narrative framework and templates.
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- `reference-manager` – coordinates advocate communications.
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---
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commands/identify-advocates.md
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commands/identify-advocates.md
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---
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name: identify-advocates
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description: Scores customers for advocacy readiness and produces outreach roster.
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usage: /customer-advocacy-orchestration:identify-advocates --goal "enterprise references" --segments "healthcare,finance" --limit 20
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---
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# Command: identify-advocates
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## Inputs
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- **goal** – advocacy need (references, case studies, speakers, advisory board).
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- **segments** – optional list of industries, regions, or tiers to prioritize.
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- **limit** – max number of candidates to surface.
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- **exclusions** – optional filters (active escalations, NDA restrictions).
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- **signals** – optional metrics to emphasize (product usage, NPS, expansion, community activity).
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## Workflow
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1. **Data Aggregation** – pull health scores, usage telemetry, NPS/CSAT, deal history, and community participation.
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2. **Scoring Model** – apply readiness model (value delivered × relationship strength × risk factors).
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3. **Opportunity Tagging** – classify advocates by potential program (reference call, webinar, story, council).
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4. **Consent & Risk Review** – check existing permissions, legal constraints, and account escalations.
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5. **Output Packaging** – generate roster with recommended outreach scripts and owners.
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## Outputs
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- Candidate list with score, fit notes, and suggested asks.
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- Consent/compliance status per account.
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- Outreach plan (owner, channel, timing) tied to CRM tasks.
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## Agent/Skill Invocations
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- `advocacy-strategist` – validates scoring and prioritization.
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- `advocate-sourcing` skill – provides scoring framework + data templates.
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- `reference-manager` – receives high-priority reference opportunities.
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---
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commands/report-advocacy.md
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commands/report-advocacy.md
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---
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name: report-advocacy
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description: Summarizes advocacy program performance, asset pipeline, and reference coverage.
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usage: /customer-advocacy-orchestration:report-advocacy --window 30d --detail full --audience exec
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---
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# Command: report-advocacy
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## Inputs
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- **window** – reporting range (30d, quarter, custom dates).
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- **detail** – summary | full.
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- **audience** – exec | sales | product | marketing for tailored narrative.
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- **dimensions** – optional breakdown (region, product, persona, program type).
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- **include_pipeline** – boolean to attach influenced pipeline metrics.
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## Workflow
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1. **Data Refresh** – pull CRM reference usage, content downloads, NPS trends, and advocacy program statuses.
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2. **Coverage Analysis** – inspect reference coverage by persona/region/stage and identify gaps.
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3. **Content Pipeline Review** – summarize case studies, videos, webinars in production with stage gates.
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4. **Impact Attribution** – quantify influence on pipeline/revenue, deal velocity, and retention.
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5. **Action Recommendations** – propose new candidates, content refreshes, or enablement updates.
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## Outputs
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- Advocacy dashboard snapshot with KPIs and coverage heatmap.
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- Executive-ready summary deck or memo with highlights/risks.
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- Follow-up task list (owner, due date, priority) for next cycle.
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## Agent/Skill Invocations
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- `story-producer` – updates content pipeline status.
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- `reference-manager` – supplies utilization + fatigue insights.
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- `reference-ops` skill – ensures data quality and logging.
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- `storytelling` skill – formats narrative for chosen audience.
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---
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