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Zhongwei Li
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name: activate-program
description: Converts advocacy candidates into live programs with approvals, incentives, and scheduling.
usage: /customer-advocacy-orchestration:activate-program --program "Q1 Reference Sprint" --type references --timeline 45d
---
# Command: activate-program
## Inputs
- **program** name or identifier for the advocacy initiative.
- **type** program category (references, case-study, council, community spotlight).
- **timeline** duration or due date for activation.
- **owners** optional comma-separated team owners.
- **incentives** optional description of rewards/benefits to manage.
## Workflow
1. **Brief Assembly** pull candidate roster, goals, and compliance requirements.
2. **Outreach Planner** assign owners, craft outreach scripts, and log CRM tasks for each advocate.
3. **Consent & Legal** trigger approvals, NDAs, release forms, and references to brand/legal guidelines.
4. **Enablement Package** generate briefing docs, talking points, and content requirements.
5. **Tracking & Handoff** update advocacy dashboards, tag opportunities, and notify downstream teams (sales, PMM).
## Outputs
- Program activation checklist with task owners and due dates.
- Outreach tracker (advocate, status, next action, incentive).
- Compliance packet with signed releases and approvals.
## Agent/Skill Invocations
- `reference-manager` manages scheduling and fulfillment.
- `advocacy-strategist` ensures overall roadmap alignment.
- `reference-ops` skill enforces data/logging standards.
- `advocate-sourcing` skill updates candidate status post outreach.
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name: create-stories
description: Produces advocacy content briefs, interview scripts, and distribution plans.
usage: /customer-advocacy-orchestration:create-stories --persona "CIO" --format "case-study" --count 3
---
# Command: create-stories
## Inputs
- **persona** primary audience for the story.
- **format** case-study | video | webinar | blog | social.
- **count** number of stories or assets to produce.
- **customers** optional list of advocate IDs to focus on.
- **channels** optional distribution channels.
## Workflow
1. **Brief Assembly** fetch advocate insights, product data, KPIs, and compliance notes.
2. **Narrative Framework** outline hero, challenge, solution, outcomes, and supporting proof.
3. **Interview Kit** generate question sets, scheduling plan, and consent requirements.
4. **Production Plan** define tasks for writing, design, video, localization, and approvals.
5. **Distribution Checklist** map assets to enablement hubs, campaigns, and launch timelines.
## Outputs
- Story brief + outline with key messages and proof.
- Interview script and logistics checklist.
- Production tracker with owners, status, and due dates.
- Distribution plan tied to marketing channels and KPIs.
## Agent/Skill Invocations
- `story-producer` leads interview + production tasks.
- `storytelling` skill provides narrative framework and templates.
- `reference-manager` coordinates advocate communications.
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name: identify-advocates
description: Scores customers for advocacy readiness and produces outreach roster.
usage: /customer-advocacy-orchestration:identify-advocates --goal "enterprise references" --segments "healthcare,finance" --limit 20
---
# Command: identify-advocates
## Inputs
- **goal** advocacy need (references, case studies, speakers, advisory board).
- **segments** optional list of industries, regions, or tiers to prioritize.
- **limit** max number of candidates to surface.
- **exclusions** optional filters (active escalations, NDA restrictions).
- **signals** optional metrics to emphasize (product usage, NPS, expansion, community activity).
## Workflow
1. **Data Aggregation** pull health scores, usage telemetry, NPS/CSAT, deal history, and community participation.
2. **Scoring Model** apply readiness model (value delivered × relationship strength × risk factors).
3. **Opportunity Tagging** classify advocates by potential program (reference call, webinar, story, council).
4. **Consent & Risk Review** check existing permissions, legal constraints, and account escalations.
5. **Output Packaging** generate roster with recommended outreach scripts and owners.
## Outputs
- Candidate list with score, fit notes, and suggested asks.
- Consent/compliance status per account.
- Outreach plan (owner, channel, timing) tied to CRM tasks.
## Agent/Skill Invocations
- `advocacy-strategist` validates scoring and prioritization.
- `advocate-sourcing` skill provides scoring framework + data templates.
- `reference-manager` receives high-priority reference opportunities.
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name: report-advocacy
description: Summarizes advocacy program performance, asset pipeline, and reference coverage.
usage: /customer-advocacy-orchestration:report-advocacy --window 30d --detail full --audience exec
---
# Command: report-advocacy
## Inputs
- **window** reporting range (30d, quarter, custom dates).
- **detail** summary | full.
- **audience** exec | sales | product | marketing for tailored narrative.
- **dimensions** optional breakdown (region, product, persona, program type).
- **include_pipeline** boolean to attach influenced pipeline metrics.
## Workflow
1. **Data Refresh** pull CRM reference usage, content downloads, NPS trends, and advocacy program statuses.
2. **Coverage Analysis** inspect reference coverage by persona/region/stage and identify gaps.
3. **Content Pipeline Review** summarize case studies, videos, webinars in production with stage gates.
4. **Impact Attribution** quantify influence on pipeline/revenue, deal velocity, and retention.
5. **Action Recommendations** propose new candidates, content refreshes, or enablement updates.
## Outputs
- Advocacy dashboard snapshot with KPIs and coverage heatmap.
- Executive-ready summary deck or memo with highlights/risks.
- Follow-up task list (owner, due date, priority) for next cycle.
## Agent/Skill Invocations
- `story-producer` updates content pipeline status.
- `reference-manager` supplies utilization + fatigue insights.
- `reference-ops` skill ensures data quality and logging.
- `storytelling` skill formats narrative for chosen audience.
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