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skills/account-tiering/SKILL.md
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skills/account-tiering/SKILL.md
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---
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name: account-tiering
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description: Use when defining ABM tiers, scoring logic, and coverage rules.
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---
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# Account Tiering Systems Skill
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## When to Use
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- Establishing T1/T2/T3 definitions for new ABM programs.
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- Auditing existing tiers to ensure they reflect current revenue priorities.
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- Aligning sales, marketing, and partner teams on coverage and SLA expectations.
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## Framework
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1. **Firmographic Fit** – revenue, employee count, industry, region.
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2. **Propensity Signals** – intent, product usage, previous engagement, open opportunities.
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3. **Strategic Value** – partnership potential, brand influence, expansion runway.
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4. **Capacity Planning** – match tiers to owner bandwidth (SDR, AE, marketing pods).
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5. **SLA Definitions** – touch frequency, personalization level, reporting cadence by tier.
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## Templates
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- **Tiering Matrix**: See `assets/tiering_matrix.md` for criteria and scoring logic.
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- **Coverage planner** (tier → owner type → touch expectations).
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- **Governance checklist** (review cadence, data sources, exception handling).
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## Tips
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- Recalculate tiers quarterly or when GTM strategy shifts.
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- Keep a single truth source (sheet or CDP) to avoid conflicting tiers.
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- Document exceptions (e.g., strategic design partners) so automation logic stays clean.
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skills/personalization/SKILL.md
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skills/personalization/SKILL.md
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---
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name: personalization
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description: Use when crafting tiered ABM messaging, offers, and creative variants.
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---
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# Personalized Engagement Systems Skill
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## When to Use
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- Building custom messaging for target accounts or personas.
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- Coordinating creative assets across channels (email, ads, social, direct mail).
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- Auditing personalization depth per tier to maintain SLAs.
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## Framework
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1. **Persona & Pain Mapping** – capture value props, proof, objections per stakeholder.
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2. **Offer Alignment** – pair offers (executive briefing, POV deck, workshop, custom report) to stage and tier.
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3. **Channel Adaptation** – tailor copy lengths, creative specs, CTAs across email, ads, social, events.
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4. **Asset Governance** – maintain snippet libraries, approval workflows, localization notes.
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5. **Experimentation** – track personalization tests (hook, CTA, asset format) with measurement plan.
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## Templates
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- **Personalization Tokens**: See `assets/personalization_tokens.json` for dynamic field examples.
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- **Persona messaging grid** (pain, proof, CTA, asset reference).
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- **Multichannel asset tracker** (status, owner, personalization depth, expiration).
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- **Personalization QA checklist** (tokens, data sources, compliance, accessibility).
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## Tips
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- Reuse modular narrative blocks to scale while keeping customization high.
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- Sync with copywriting + design teams early for high-value tiers.
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- Monitor engagement vs personalization depth to justify future investments.
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---
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skills/signal-intel/SKILL.md
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skills/signal-intel/SKILL.md
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---
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name: signal-intel
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description: Use when consolidating intent, product usage, and third-party signals
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to prioritize ABM actions.
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---
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# Signal Intelligence Systems Skill
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## When to Use
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- Monitoring account readiness for ABM plays.
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- Prioritizing SDR/AE follow-up based on live engagement.
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- Coordinating signal-based automations (ads suppression, nurture routing, sales alerts).
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## Signal Sources
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1. **Intent Platforms** – Bombora, 6sense, ZoomInfo (topics, spike scores, recency).
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2. **Product Usage** – PQL metrics, feature adoption, seat utilization, idle license detection.
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3. **Engagement** – email/web activity, event attendance, community participation, SDR/AE touchpoints.
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4. **Commercial** – opp stages, renewal windows, open tickets, expansion likelihood.
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5. **External Events** – hiring, funding, tech stack changes, executive moves, news.
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## Framework
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1. Normalize identifiers (domain, account ID) across sources.
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2. Define scoring rules per signal category with decay functions.
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3. Build alerts/automations (Slack, email, CRM tasks, MAP triggers).
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4. Feed prioritized lists into plays (target-accounts, plan-plays, monitor-abm).
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5. Log outcomes to refine weighting and ROI.
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## Templates
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- Signal scoring worksheet (source, weight, freshness, trigger threshold).
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- Alert matrix (signal → delivery channel → owner → SLA).
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- Data dictionary for dashboards/warehouse models.
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## Tips
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- Combine at least two signal types before triggering high-effort plays.
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- Store historical signal snapshots to correlate with pipeline impact.
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- Align privacy/compliance flags with marketing automation + CRM suppression rules.
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---
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