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account-tiering Use when defining ABM tiers, scoring logic, and coverage rules.

Account Tiering Systems Skill

When to Use

  • Establishing T1/T2/T3 definitions for new ABM programs.
  • Auditing existing tiers to ensure they reflect current revenue priorities.
  • Aligning sales, marketing, and partner teams on coverage and SLA expectations.

Framework

  1. Firmographic Fit revenue, employee count, industry, region.
  2. Propensity Signals intent, product usage, previous engagement, open opportunities.
  3. Strategic Value partnership potential, brand influence, expansion runway.
  4. Capacity Planning match tiers to owner bandwidth (SDR, AE, marketing pods).
  5. SLA Definitions touch frequency, personalization level, reporting cadence by tier.

Templates

  • Tiering Matrix: See assets/tiering_matrix.md for criteria and scoring logic.
  • Coverage planner (tier → owner type → touch expectations).
  • Governance checklist (review cadence, data sources, exception handling).

Tips

  • Recalculate tiers quarterly or when GTM strategy shifts.
  • Keep a single truth source (sheet or CDP) to avoid conflicting tiers.
  • Document exceptions (e.g., strategic design partners) so automation logic stays clean.