90 lines
3.3 KiB
Markdown
90 lines
3.3 KiB
Markdown
---
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name: troubleshoot
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description: Diagnose and fix claude-mem installation issues. Checks PM2 worker status, database integrity, service health, dependencies, and provides automated fixes for common problems.
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---
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# Claude-Mem Troubleshooting Skill
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Diagnose and resolve installation and operational issues with the claude-mem plugin.
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## When to Use This Skill
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**Invoke this skill when:**
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- Memory not persisting after `/clear`
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- Viewer UI empty or not loading
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- Worker service not running
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- Database missing or corrupted
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- Port conflicts
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- Missing dependencies
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- "Nothing is remembered" complaints
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- Search results empty when they shouldn't be
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**Do NOT invoke** for feature requests or usage questions (use regular documentation for that).
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## Quick Decision Guide
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Once the skill is loaded, choose the appropriate operation:
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**What's the problem?**
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- "Nothing is being remembered" → [operations/common-issues.md](operations/common-issues.md#nothing-remembered)
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- "Viewer is empty" → [operations/common-issues.md](operations/common-issues.md#viewer-empty)
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- "Worker won't start" → [operations/common-issues.md](operations/common-issues.md#worker-not-starting)
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- "Want to run full diagnostics" → [operations/diagnostics.md](operations/diagnostics.md)
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- "Need automated fix" → [operations/automated-fixes.md](operations/automated-fixes.md)
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## Available Operations
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Choose the appropriate operation file for detailed instructions:
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### Diagnostic Workflows
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1. **[Full System Diagnostics](operations/diagnostics.md)** - Comprehensive step-by-step diagnostic workflow
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2. **[Worker Diagnostics](operations/worker.md)** - PM2 worker-specific troubleshooting
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3. **[Database Diagnostics](operations/database.md)** - Database integrity and data checks
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### Issue Resolution
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4. **[Common Issues](operations/common-issues.md)** - Quick fixes for frequently encountered problems
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5. **[Automated Fixes](operations/automated-fixes.md)** - One-command fix sequences
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### Reference
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6. **[Quick Commands](operations/reference.md)** - Essential commands for troubleshooting
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## Quick Start
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**Fast automated fix (try this first):**
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```bash
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cd ~/.claude/plugins/marketplaces/thedotmack/ && \
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pm2 delete claude-mem-worker 2>/dev/null; \
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npm install && \
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node_modules/.bin/pm2 start ecosystem.config.cjs && \
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sleep 3 && \
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curl -s http://127.0.0.1:37777/health
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```
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Expected output: `{"status":"ok"}`
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If that doesn't work, proceed to detailed diagnostics.
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## Response Format
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When troubleshooting:
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1. **Identify the symptom** - What's the user reporting?
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2. **Choose operation file** - Use the decision guide above
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3. **Follow steps systematically** - Don't skip diagnostic steps
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4. **Report findings** - Tell user what you found and what was fixed
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5. **Verify resolution** - Confirm the issue is resolved
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## Technical Notes
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- **Worker port:** Default 37777 (configurable via `CLAUDE_MEM_WORKER_PORT`)
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- **Database location:** `~/.claude-mem/claude-mem.db`
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- **Plugin location:** `~/.claude/plugins/marketplaces/thedotmack/`
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- **PM2 process name:** `claude-mem-worker`
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## Error Reporting
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If troubleshooting doesn't resolve the issue, collect diagnostic data and direct user to:
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https://github.com/thedotmack/claude-mem/issues
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See [operations/diagnostics.md](operations/diagnostics.md#reporting-issues) for details on what to collect.
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