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gh-secondsky-sap-skills-ski…/references/task-ui-guide.md
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SAP BTP CIAS Task UI Complete Guide

Complete reference for working with tasks in Cloud Integration Automation Service My Inbox and Monitoring applications.

Source: https://github.com/SAP-docs/btp-cloud-integration-automation-service/tree/main/docs

Table of Contents

  1. Task Types
    • Manual Tasks
    • Automation Tasks
    • Confirmation Tasks
  2. My Inbox Application
    • Task List
    • Task Details
    • Task Actions
  3. Task Workflow Process
    • Standard Workflow
    • Automation Workflow
  4. Scenario Execution Monitoring
    • Workflow Status
    • Task Progress
    • Termination Options

Task Types

When hovering over tasks in the Overview tab, you can identify task types:

Type Icon/Label Description
Concept Task Overview icon Scenario overview task
Topic Header icon Task grouping header
User Task Manual icon Manual configuration task
User Service Task Automation icon Automated configuration task

My Inbox Application

Access Requirements

Users need one of these roles:

  • Integration Administrator (CIASIntegrationAdministrator)
  • Integration Task Expert (CIASIntegrationExpert)

Accessing My Inbox

  1. Navigate to SAP BTP Cockpit
  2. Select subaccount with CIAS subscription
  3. Go to Instance and Subscriptions
  4. Under Subscriptions, click Go To Application icon next to Cloud Integration Automation service
  5. Select My Inbox tile

Task Instructions Tab

Manual Tasks

For manual tasks:

  1. Review on-screen instructions
  2. Execute required actions on target system
  3. Click Task Completed when finished

Automation Tasks

For tasks enabled for automation:

  1. Configure parameter details in respective fields
  2. Use available controls (see below)
  3. Click Execute Step to process automations

Available Controls

Control Function
Refresh Updates automation statuses after execution
Expand All Expands all parameter panels
Collapse All Collapses all parameter panels
Show/Hide Read-Only Parameters Toggles visibility of read-only parameters
Save Parameters Preserves current parameter values
Logs Shows execution records and logs
Information Describes each parameter's purpose
Execute Step Processes the automation (runs asynchronously)

Multi-User Task Handling

When multiple users are assigned to a task:

  1. Any assigned user can click Claim to lock the task
  2. Task becomes marked as Reserved for all other assigned users
  3. A padlock icon displays next to the claiming user
  4. Only the claiming user can complete the task

Error Handling After Failed Automation

After fixing incorrect parameters, users can select:

  • Only Failed Automations - Retry only failed steps
  • All Automations - Retry entire automation sequence

Overview Tab

Displays all tasks in execution sequence showing:

  • Manual instructions for each task
  • Comments associated with tasks
  • Current execution position (marked with arrow)

Controls

Control Function
Expand All Expand all task details
Collapse All Collapse all task details
Current Task Instruction Jump to current task

Comments Tab

Features

  • Displays comments for ALL tasks in the scenario
  • Comments visible to all assigned users and admins
  • Search functionality for finding specific comments
  • Refresh capability for latest comments

Adding Comments

  1. Type comment in text field
  2. Click submit to post
  3. Comment immediately visible to all users

System Access Tab

Provides:

  • System access details for selected task
  • Direct connection links to target systems
  • Authentication information (if configured)

Assigned To Tab

Shows all users assigned to the selected task.

Limitations:

  • View-only access
  • Cannot change assigned users from this tab
  • Cannot modify role assignments

Viewing Role Details

  1. Click on role name in Task Instructions
  2. View:
    • Role description
    • Complete list of users assigned to that role

Support Information Tab

Contains:

  • Maintenance Planner ID
  • Transaction Name
  • Creation Date
  • Additional support metadata
  • Component IDs for support tickets
  • Assistance resources for error resolution

Scopes Tab

Enables:

  • Assignment of execution scope from available options
  • Removal of execution scope if needed
  • View of current scope selection

Task Workflow Process

Standard Workflow

  1. Open My Inbox tile
  2. Review task in left panel
  3. Click Claim to lock task
  4. Read Task Instructions tab
  5. Complete required actions
  6. Click Task Completed
  7. Click Refresh in left pane
  8. Next task appears
  9. Repeat until Execution Summary displays

Automation Workflow

  1. Claim task
  2. Review automation parameters
  3. Configure required parameters
  4. Optionally: Save Parameters
  5. Click Execute Step
  6. Wait for asynchronous execution
  7. Click Refresh to update status
  8. Review Logs if needed
  9. Click Task Completed
  10. Proceed to next task

Scenario Execution Monitoring

Access Requirements

  • Integration Administrator role, OR
  • Integration Monitoring role

Main Features

  • Status overview of active workflow instances
  • Filter by status: Running, Completed, Canceled
  • Terminate execution capability (Admin only)

Available Tabs

Tab Content Visibility
Task Details Individual task status, skip reasons Always
Targets Target systems, destinations Always
Roles and Users User assignments per task Always
Scope Execution scope selection Always
Support Information Support resources Always
Parameters Automation parameters When task selected
Comments User comments Always
Logs Execution logs, trial information When task selected

Task Skip Reasons

When task status shows "Not Applicable":

  1. Click the status link
  2. View explanation for why task was skipped

Terminate Execution

Warning: Removes scenario from CIAS applications permanently.

  1. Open Scenario Execution Monitoring
  2. Select workflow
  3. Click Terminate Execution
  4. Confirm termination

Logs Tab Details

Provides detailed overview of:

  • Execution timeline
  • Trial attempts (number of retries)
  • Error messages
  • Success/failure status per automation component
  • Parameter values used

Access by selecting a task and opening the Logs tab.

Disclaimer Task

The first task in any scenario inbox.

Access

Only users with Admin role can view and complete.

Tabs Available

Tab Content
Summary SAP terms, conditions, integration recommendations
Assigned To Users assigned to task (view-only)
Support Information Support details for issues

Completion

  1. Review Summary tab carefully
  2. Document relevant points
  3. Click I Agree to provide consent and proceed

Confirm System Components Task

Access

Only users with Admin role can view and complete.

Main Steps

  1. Review Components

    • Populated from maintenance planner selections
    • Click Confirm Systems button

  2. Assign Destinations

    • Optional but enables automation
    • Without destination: respective automation unavailable

  3. Account Details

    • Specify Account Name and Host
    • For SAP BTP Account Cockpit (from maintenance planner)

  4. Manual Entry

    • Some scenarios allow manual system property entry
    • Use when management system data not displayed

Critical Notes

  • Tenant Name and Host cannot be changed after confirmation
  • Missing destinations must be created in SAP BTP subaccount first

Workflow Conflict Handling

If multiple workflows exist with same system components:

Option Action
Proceed Continue; resolve conflicts manually later
Terminate End selected conflicting instances
Terminate Current Instance Stop only active workflow
Cancel Halt the operation

Selecting Execution Scope Task

Access

Only users with Admin role can view and complete.

Options

Selection Result
Don't perform optional tasks Execute mandatory tasks only
Perform optional tasks Execute ALL tasks including optional

Completion

  1. Select desired scope option
  2. Click Confirm Scope Selection

Warning: Execution scope cannot be changed after confirmation.

Uploading Files in Tasks

Purpose

Upload certificate files for reuse across systems in landscape.

Process

  1. Navigate to Task Instructions tab in My Inbox
  2. Click Browse button
  3. Select SAP S/4HANA Certificate file
  4. Upload completes automatically
  5. File available for multiple tasks

Execution Summary Screen

Purpose

Final task confirming scenario completion.

Completion

  1. Review execution summary
  2. Click Complete Execution to finalize

Warning: After clicking Complete Execution, scenario no longer appears in Scenario Execution Monitoring.

PDF Export

From My Inbox:

  • Use Export to PDF button on Execution Summary screen

From Scenario Execution Monitoring:

  • Use Export to PDF button anytime during execution

Role Assignment Task

Capabilities

  • Assign multiple users per role with comma-separated user IDs
  • View role descriptions
  • View assigned users list

Access

Only users with Admin role can view and complete.

Prerequisites

  • Users must have access to SAP BTP subaccount
  • Users must exist in configured identity provider

Documentation Links

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