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Zhongwei Li
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# SAP Build Work Zone Troubleshooting Guide
Common issues and solutions for SAP Build Work Zone, advanced edition.
**Source**: [https://github.com/SAP-docs/sap-btp-build-work-zone-advanced](https://github.com/SAP-docs/sap-btp-build-work-zone-advanced)
## Table of Contents
- [API Errors](#api-errors)
- [HTTP 503 - Service Unavailable](#http-503---service-unavailable)
- [HTTP 429 - Too Many Requests](#http-429---too-many-requests)
- [OAuth Authentication Failure](#oauth-authentication-failure)
- [Card Issues](#card-issues)
- [Card Not Displaying](#card-not-displaying)
- [Card Deployment Failed](#card-deployment-failed)
- [Workspace Issues](#workspace-issues)
- [Cannot Create Workspace](#cannot-create-workspace)
- [Missing Content](#missing-content)
- [Performance Issues](#performance-issues)
- [Slow Page Load](#slow-page-load)
- [Integration Issues](#integration-issues)
- [Microsoft Teams Connection Failed](#microsoft-teams-connection-failed)
---
## API Errors
### HTTP 503 - Service Unavailable
**Cause**: Service maintenance or system overload
**Solution**: Wait and retry after a few minutes
### HTTP 429 - Too Many Requests
**Cause**: Rate limit exceeded
**Solution**:
1. Check `X-RateLimit-Remaining` header
2. Wait for `X-RateLimit-Reset` seconds
3. Implement exponential backoff
### OAuth Authentication Failure
**Cause**: Invalid or expired credentials
**Solution**:
1. Verify Workzone API Client credentials
2. Check OAuth token expiration
3. Regenerate client secret if needed
---
## Card Issues
### Card Not Displaying
**Causes**:
- SAPUI5 version incompatibility
- Invalid manifest.json
- Missing destinations
**Solutions**:
1. Verify SAPUI5 version (1.87.0+)
2. Validate card manifest
3. Check destination configuration
### Card Deployment Failed
**Causes**:
- Missing permissions
- Invalid package structure
**Solutions**:
1. Verify Workzone_Admin role
2. Check project structure
3. Review deployment logs
---
## Workspace Issues
### Cannot Create Workspace
**Cause**: Permission restrictions
**Solution**: Check workspace creation settings in Features
### Missing Content
**Cause**: Permission or visibility settings
**Solution**: Verify content permissions and user access
---
## Integration Issues
### Microsoft Teams Connection Failed
**Causes**:
- Invalid OAuth configuration
- Tenant mismatch
**Solutions**:
1. Verify Azure AD app registration
2. Check tenant configuration
3. Review consent permissions
---
## Performance Issues
### Slow Page Load
**Solutions**:
1. Reduce number of cards per page
2. Optimize card data queries
3. Enable CDN for static content
---
**Documentation Links**:
- Troubleshooting Guide: [https://help.sap.com/docs/build-work-zone-advanced-edition](https://help.sap.com/docs/build-work-zone-advanced-edition)
- SAP Samples: [https://github.com/SAP-samples/build-workzone-integration](https://github.com/SAP-samples/build-workzone-integration)