676 lines
22 KiB
Markdown
676 lines
22 KiB
Markdown
# Root Cause Analysis: Database Query Performance Degradation
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## Executive Summary
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Database query latency increased 10x (p95: 50ms → 500ms) starting March 10th, impacting all API endpoints. Root cause identified as unoptimized database migration that created missing indexes on frequently-queried columns. Confidence: High (95%+). Resolution: Add indexes + optimize query patterns. Time to fix: 2 hours.
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---
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## 1. Effect Definition
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**What happened**: Database query latency increased dramatically across all tables
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**Quantification**:
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- **Baseline**: p50: 10ms, p95: 50ms, p99: 100ms (stable for 6 months)
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- **Current**: p50: 100ms, p95: 500ms, p99: 2000ms (10x increase at p95)
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- **Absolute increase**: +450ms at p95
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- **Relative increase**: 900% at p95
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**Timeline**:
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- **First observed**: March 10th, 2:15 PM UTC
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- **Duration**: Ongoing (March 10-12, 48 hours elapsed)
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- **Baseline period**: Jan 1 - March 9 (stable)
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- **Degradation start**: Exact timestamp March 10th 14:15:22 UTC
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**Impact**:
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- **Users affected**: All users (100% of traffic)
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- **API endpoints affected**: All endpoints (database-dependent)
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- **Severity**: High
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- 25% of API requests timing out (>5 sec)
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- User-visible page load delays
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- Support tickets increased 3x
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- Estimated revenue impact: $50k/day from abandoned transactions
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**Context**:
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- Database: PostgreSQL 14.7, 500GB data
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- Application: REST API (Node.js), 10k req/min
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- Recent changes: Database migration deployed March 10th 2:00 PM
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---
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## 2. Competing Hypotheses
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### Hypothesis 1: Database migration introduced inefficient schema
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- **Type**: Root cause candidate
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- **Evidence for**:
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- **Timing**: Migration deployed March 10 2:00 PM, degradation started 2:15 PM (15 min after)
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- **Perfect temporal match**: Strongest temporal correlation
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- **Migration contents**: Added new columns, restructured indexes
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- **Evidence against**:
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- None - all evidence supports this hypothesis
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### Hypothesis 2: Traffic spike overloaded database
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- **Type**: Confounder / alternative explanation
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- **Evidence for**:
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- March 10 is typically high-traffic day (week-end effect)
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- **Evidence against**:
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- **Traffic unchanged**: Monitoring shows traffic at 10k req/min (same as baseline)
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- **No traffic spike at 2:15 PM**: Traffic flat throughout March 10
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- **Previous high-traffic days handled fine**: Traffic has been higher (15k req/min) without issues
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### Hypothesis 3: Database server resource exhaustion
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- **Type**: Proximate cause / symptom
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- **Evidence for**:
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- CPU usage increased from 30% → 80% at 2:15 PM
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- Disk I/O increased from 100 IOPS → 5000 IOPS
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- Connection pool near saturation (95/100 connections)
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- **Evidence against**:
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- **These are symptoms, not root**: Something CAUSED the increased resource usage
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- Resource exhaustion doesn't explain WHY queries became slow
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### Hypothesis 4: Slow query introduced by application code change
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- **Type**: Proximate cause candidate
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- **Evidence for**:
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- Application deploy on March 9th (1 day prior)
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- **Evidence against**:
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- **Timing mismatch**: Deploy was 24 hours before degradation
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- **No code changes to query logic**: Deploy only changed UI
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- **Query patterns unchanged**: Same queries, same frequency
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### Hypothesis 5: Database server hardware issue
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- **Type**: Alternative explanation
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- **Evidence for**:
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- Occasional disk errors in system logs
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- **Evidence against**:
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- **Disk errors present before March 10**: Noise, not new
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- **No hardware alerts**: Monitoring shows no hardware degradation
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- **Sudden onset**: Hardware failures typically gradual
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**Most likely root cause**: Database migration (Hypothesis 1)
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**Confounders ruled out**:
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- Traffic unchanged (Hypothesis 2)
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- Application code unchanged (Hypothesis 4)
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- Hardware stable (Hypothesis 5)
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**Symptoms identified**:
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- Resource exhaustion (Hypothesis 3) is symptom, not root
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---
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## 3. Causal Model
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### Causal Chain: Root → Proximate → Effect
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```
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ROOT CAUSE:
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Database migration removed indexes on user_id + created_at columns
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(March 10, 2:00 PM deployment)
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↓ (mechanism: queries now do full table scans instead of index scans)
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INTERMEDIATE CAUSE:
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Every query on users table must scan entire table (5M rows)
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instead of using index (10-1000 rows)
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↓ (mechanism: table scans require disk I/O, CPU cycles)
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PROXIMATE CAUSE:
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Database CPU at 80%, disk I/O at 5000 IOPS (50x increase)
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Query execution time 10x slower
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↓ (mechanism: queries queue up, connection pool saturates)
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OBSERVED EFFECT:
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API endpoints slow (p95: 500ms vs 50ms baseline)
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25% of requests timeout
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Users experience page load delays
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```
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### Why March 10 2:15 PM specifically?
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- **Migration deployed**: March 10 2:00 PM
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- **Migration applied**: 2:00-2:10 PM (10 min to run schema changes)
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- **First slow queries**: 2:15 PM (first queries after migration completed)
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- **5-minute lag**: Time for connection pool to cycle and pick up new schema
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### Missing Index Details
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**Migration removed these indexes**:
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```sql
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-- BEFORE (efficient):
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CREATE INDEX idx_users_user_id_created_at ON users(user_id, created_at);
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CREATE INDEX idx_transactions_user_id ON transactions(user_id);
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-- AFTER (inefficient):
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-- (indexes removed by mistake in migration)
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```
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**Impact**:
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```sql
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-- Common query pattern:
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SELECT * FROM users WHERE user_id = 123 AND created_at > '2024-01-01';
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-- BEFORE (with index): 5ms (index scan, 10 rows)
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-- AFTER (without index): 500ms (full table scan, 5M rows)
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```
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### Confounders Ruled Out
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**No confounding variables found**:
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- **Traffic**: Controlled (unchanged)
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- **Hardware**: Controlled (stable)
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- **Code**: Controlled (no changes to queries)
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- **External dependencies**: Controlled (no changes)
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**Only variable that changed**: Database schema (migration)
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---
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## 4. Evidence Assessment
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### Temporal Sequence: ✓ PASS (5/5)
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**Timeline**:
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```
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March 9, 3:00 PM: Application deploy (UI changes only, no queries changed)
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March 10, 2:00 PM: Database migration starts
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March 10, 2:10 PM: Migration completes
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March 10, 2:15 PM: First slow queries logged (p95: 500ms)
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March 10, 2:20 PM: Alerting fires (p95 exceeds 200ms threshold)
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```
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**Verdict**: ✓ Cause (migration) clearly precedes effect (slow queries) by 5-15 minutes
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**Why 5-minute lag?**
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- Connection pool refresh time
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- Gradual connection cycling to new schema
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- First slow queries at 2:15 PM were from connections that picked up new schema
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---
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### Strength of Association: ✓ PASS (5/5)
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**Correlation strength**: Very strong (r = 0.99)
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**Evidence**:
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- **Before migration**: p95 latency stable at 50ms (6 months)
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- **Immediately after migration**: p95 latency jumped to 500ms
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- **10x increase**: Large effect size
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- **100% of queries affected**: All database queries slower, not selective
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**Statistical significance**: P < 0.001 (highly significant)
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- Comparing 1000 queries before (mean: 50ms) vs 1000 queries after (mean: 500ms)
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- Effect size: Cohen's d = 5.2 (very large)
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---
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### Dose-Response: ✓ PASS (4/5)
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**Gradient observed**:
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- **Table size vs latency**:
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- Small tables (<10k rows): 20ms → 50ms (2.5x increase)
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- Medium tables (100k rows): 50ms → 200ms (4x increase)
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- Large tables (5M rows): 50ms → 500ms (10x increase)
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**Mechanism**: Larger tables → more rows to scan → longer queries
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**Interpretation**: Clear dose-response relationship strengthens causation
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---
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### Counterfactual Test: ✓ PASS (5/5)
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**Counterfactual question**: "What if the migration hadn't been deployed?"
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**Test 1: Rollback Experiment** (Strongest evidence)
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- **Action**: Rolled back database migration March 11, 9:00 AM
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- **Result**: Latency immediately returned to baseline (p95: 55ms)
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- **Conclusion**: ✓ Migration removal eliminates effect (strong causation)
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**Test 2: Control Query**
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- **Tested**: Queries on tables NOT affected by migration (no index changes)
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- **Result**: Latency unchanged (p95: 50ms before and after migration)
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- **Conclusion**: ✓ Only migrated tables affected (specificity)
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**Test 3: Historical Comparison**
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- **Baseline period**: Jan-March 9 (no migration), p95: 50ms
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- **Degradation period**: March 10-11 (migration active), p95: 500ms
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- **Post-rollback**: March 11+ (migration reverted), p95: 55ms
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- **Conclusion**: ✓ Pattern strongly implicates migration
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**Verdict**: Counterfactual tests strongly confirm causation
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---
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### Mechanism: ✓ PASS (5/5)
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**HOW migration caused slow queries**:
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1. **Migration removed indexes**:
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```sql
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-- Migration accidentally dropped these indexes:
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DROP INDEX idx_users_user_id_created_at;
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DROP INDEX idx_transactions_user_id;
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```
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2. **Query planner changed strategy**:
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```
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BEFORE (with index):
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EXPLAIN SELECT * FROM users WHERE user_id = 123 AND created_at > '2024-01-01';
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→ Index Scan using idx_users_user_id_created_at (cost=0.43..8.45 rows=1)
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AFTER (without index):
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EXPLAIN SELECT * FROM users WHERE user_id = 123 AND created_at > '2024-01-01';
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→ Seq Scan on users (cost=0.00..112000.00 rows=5000000)
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```
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3. **Full table scans require disk I/O**:
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- Index scan: Read 10-1000 rows (1-100 KB) from index + data pages
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- Full table scan: Read 5M rows (5 GB) from disk
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- **50x-500x more I/O**
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4. **Increased I/O saturates CPU & disk**:
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- CPU: Scanning rows, filtering predicates (30% → 80%)
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- Disk: Reading table pages (100 IOPS → 5000 IOPS)
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5. **Saturation causes queuing**:
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- Slow queries → connections held longer
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- Connection pool saturates (95/100)
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- New queries wait for available connections
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- Latency compounds
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**Plausibility**: Very high
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- **Established theory**: Index scans vs table scans (well-known database optimization)
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- **Quantifiable impact**: Can calculate I/O difference (50x-500x)
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- **Reproducible**: Same pattern in staging environment
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**Supporting evidence**:
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- EXPLAIN ANALYZE output shows table scans post-migration
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- PostgreSQL logs show "sequential scan" warnings
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- Disk I/O metrics show 50x increase correlated with migration
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**Verdict**: ✓ Mechanism fully explained with strong supporting evidence
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---
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### Consistency: ✓ PASS (5/5)
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**Relationship holds across contexts**:
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1. **All affected tables show same pattern**:
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- users table: 50ms → 500ms
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- transactions table: 30ms → 300ms
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- orders table: 40ms → 400ms
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- **Consistent 10x degradation**
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2. **All query types affected**:
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- SELECT: 10x slower
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- JOIN: 10x slower
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- Aggregations (COUNT, SUM): 10x slower
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3. **Consistent across all environments**:
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- Production: 50ms → 500ms
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- Staging: 45ms → 450ms (when migration tested)
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- Dev: 40ms → 400ms
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4. **Consistent across time**:
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- March 10 14:15 - March 11 9:00: p95 at 500ms
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- Every hour during this period: ~500ms (stable degradation)
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5. **Replication**:
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- Tested in staging: Same migration → same 10x degradation
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- Rollback in staging: Latency restored
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- **Reproducible causal relationship**
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**Verdict**: ✓ Extremely consistent pattern across tables, query types, environments, and time
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---
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### Confounding Control: ✓ PASS (4/5)
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**Potential confounders identified and ruled out**:
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#### Confounder 1: Traffic Spike
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**Could traffic spike cause both**:
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- Migration deployment (timing coincidence)
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- Slow queries (overload)
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**Ruled out**:
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- Traffic monitoring shows flat 10k req/min (no spike)
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- Even if traffic spiked, wouldn't explain why migration rollback fixed it
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#### Confounder 2: Hardware Degradation
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**Could hardware issue cause both**:
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- Migration coincidentally deployed during degradation
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- Slow queries (hardware bottleneck)
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**Ruled out**:
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- Hardware metrics stable (CPU headroom, no disk errors)
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- Rollback immediately fixed latency (hardware didn't suddenly improve)
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#### Confounder 3: Application Code Change
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**Could code change cause both**:
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- Buggy queries
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- Migration deployed same time as code
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**Ruled out**:
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- Code deploy was March 9 (24 hrs before degradation)
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- No query changes in code deploy (only UI)
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- Rollback of migration (not code) fixed issue
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**Controlled variables**:
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- ✓ Traffic (flat during period)
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- ✓ Hardware (stable metrics)
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- ✓ Code (no query changes)
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- ✓ External dependencies (no changes)
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**Verdict**: ✓ No confounders found, only migration variable changed
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---
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### Bradford Hill Criteria: 25/27 (Very Strong)
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| Criterion | Score | Justification |
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|-----------|-------|---------------|
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| **1. Strength** | 3/3 | 10x latency increase = very strong association |
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| **2. Consistency** | 3/3 | Consistent across tables, queries, environments, time |
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| **3. Specificity** | 3/3 | Only migrated tables affected; rollback restores; specific cause → specific effect |
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| **4. Temporality** | 3/3 | Migration clearly precedes degradation by 5-15 min |
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| **5. Dose-response** | 3/3 | Larger tables → greater latency increase (clear gradient) |
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| **6. Plausibility** | 3/3 | Index vs table scan theory well-established |
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| **7. Coherence** | 3/3 | Fits database optimization knowledge, no contradictions |
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| **8. Experiment** | 3/3 | Rollback experiment: removing cause eliminates effect |
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| **9. Analogy** | 1/3 | Similar patterns exist (missing indexes → slow queries) but not perfect analogy |
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**Total**: 25/27 = **Very strong causal evidence**
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**Interpretation**: All criteria met except weak analogy (not critical). Strong case for causation.
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---
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## 5. Conclusion
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### Most Likely Root Cause
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**Root cause**: Database migration removed indexes on `user_id` and `created_at` columns, forcing query planner to use full table scans instead of efficient index scans.
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**Confidence level**: **High (95%+)**
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**Reasoning**:
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1. **Perfect temporal sequence**: Migration (2:00 PM) → degradation (2:15 PM)
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2. **Strong counterfactual test**: Rollback immediately restored performance
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3. **Clear mechanism**: Index scans (fast) → table scans (slow) with 50x-500x more I/O
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4. **Dose-response**: Larger tables show greater degradation
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5. **Consistency**: Pattern holds across all tables, queries, environments
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6. **No confounders**: Traffic, hardware, code all controlled
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7. **Bradford Hill 25/27**: Very strong causal evidence
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8. **Reproducible**: Same effect in staging environment
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**Why this is root cause (not symptom)**:
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- **Missing indexes** is the fundamental issue
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- **High CPU/disk I/O** is symptom of table scans
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- **Slow queries** is symptom of high resource usage
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- Fixing missing indexes eliminates all downstream symptoms
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**Causal Mechanism**:
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```
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Missing indexes (root)
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↓
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Query planner uses table scans (mechanism)
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↓
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50x-500x more disk I/O (mechanism)
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↓
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CPU & disk saturation (symptom)
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↓
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Query queuing, connection pool saturation (symptom)
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↓
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10x latency increase (observed effect)
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```
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---
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### Alternative Explanations (Ruled Out)
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#### Alternative 1: Traffic Spike
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**Why less likely**:
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- Traffic monitoring shows flat 10k req/min (no spike)
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- Previous traffic spikes (15k req/min) handled without issue
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- Rollback fixed latency without changing traffic
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#### Alternative 2: Hardware Degradation
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**Why less likely**:
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- Hardware metrics stable (no degradation)
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- Sudden onset inconsistent with hardware failure (usually gradual)
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- Rollback immediately fixed issue (hardware didn't change)
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#### Alternative 3: Application Code Bug
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**Why less likely**:
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- Code deploy 24 hours before degradation (timing mismatch)
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- No query logic changes in deploy
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- Rollback of migration (not code) fixed issue
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---
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### Unresolved Questions
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1. **Why were indexes removed?**
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- Migration script error? (likely)
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- Intentional optimization attempt gone wrong? (possible)
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- Need to review migration PR and approval process
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2. **How did this pass review?**
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- Were indexes intentionally removed or accidental?
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- Was migration tested in staging before production?
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- Need process improvement
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3. **Why no pre-deploy testing catch this?**
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- Staging environment testing missed this
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- Query performance tests insufficient
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- Need better pre-deploy validation
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---
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## 6. Recommended Actions
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### Immediate Actions (Address Root Cause)
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**1. Re-add missing indexes** (DONE - March 11, 9:00 AM)
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```sql
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CREATE INDEX idx_users_user_id_created_at
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ON users(user_id, created_at);
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CREATE INDEX idx_transactions_user_id
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ON transactions(user_id);
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```
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- **Result**: Latency restored to 55ms (within 5ms of baseline)
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- **Time to fix**: 15 minutes (index creation)
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**2. Validate index coverage** (IN PROGRESS)
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- Audit all tables for missing indexes
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- Compare production indexes to staging/dev
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- Document expected indexes per table
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### Preventive Actions (Process Improvements)
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**1. Improve migration review process**
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- **Require EXPLAIN ANALYZE before/after** for all migrations
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- **Staging performance tests mandatory** (query latency benchmarks)
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- **Index change review**: Any index drop requires extra approval
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**2. Add pre-deploy validation**
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- Automated query performance regression tests
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- Alert if any query >2x slower in staging
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- Block deployment if performance degrades >20%
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**3. Improve monitoring & alerting**
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- Alert on index usage changes (track `pg_stat_user_indexes`)
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- Alert on query plan changes (seq scan warnings)
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- Dashboards for index hit rate, table scan frequency
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**4. Database migration checklist**
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- [ ] EXPLAIN ANALYZE on affected queries
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- [ ] Staging performance tests passed
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- [ ] Index usage reviewed
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- [ ] Rollback plan documented
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- [ ] Monitoring in place
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### Validation Tests (Confirm Fix)
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**1. Performance benchmark** (DONE)
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- **Test**: Run 1000 queries pre-fix vs post-fix
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- **Result**:
|
|
- Pre-fix (migration): p95 = 500ms
|
|
- Post-fix (indexes restored): p95 = 55ms
|
|
- **Conclusion**: ✓ Fix successful
|
|
|
|
**2. Load test** (DONE)
|
|
- **Test**: 15k req/min (1.5x normal traffic)
|
|
- **Result**: p95 = 60ms (acceptable, <10% degradation)
|
|
- **Conclusion**: ✓ System can handle load with indexes
|
|
|
|
**3. Index usage monitoring** (ONGOING)
|
|
- **Metrics**: `pg_stat_user_indexes` shows indexes being used
|
|
- **Query plans**: EXPLAIN shows index scans (not seq scans)
|
|
- **Conclusion**: ✓ Indexes actively used
|
|
|
|
---
|
|
|
|
### Success Criteria
|
|
|
|
**Performance restored**:
|
|
- [x] p95 latency <100ms (achieved: 55ms)
|
|
- [x] p99 latency <200ms (achieved: 120ms)
|
|
- [x] CPU usage <50% (achieved: 35%)
|
|
- [x] Disk I/O <500 IOPS (achieved: 150 IOPS)
|
|
- [x] Connection pool utilization <70% (achieved: 45%)
|
|
|
|
**User impact resolved**:
|
|
- [x] Timeout rate <1% (achieved: 0.2%)
|
|
- [x] Support tickets normalized (dropped 80%)
|
|
- [x] Page load times back to normal
|
|
|
|
**Process improvements**:
|
|
- [x] Migration checklist created
|
|
- [x] Performance regression tests added to CI/CD
|
|
- [ ] Post-mortem doc written (IN PROGRESS)
|
|
- [ ] Team training on index optimization (SCHEDULED)
|
|
|
|
---
|
|
|
|
## 7. Limitations
|
|
|
|
### Data Limitations
|
|
|
|
**Missing data**:
|
|
- **No query performance baselines in staging**: Can't compare staging pre/post migration
|
|
- **Limited historical index usage data**: `pg_stat_user_indexes` only has 7 days retention
|
|
- **No migration testing logs**: Can't determine if migration was tested in staging
|
|
|
|
**Measurement limitations**:
|
|
- **Latency measured at application layer**: Database-internal latency not tracked separately
|
|
- **No per-query latency breakdown**: Can't isolate which specific queries most affected
|
|
|
|
### Analysis Limitations
|
|
|
|
**Assumptions**:
|
|
- **Assumed connection pool refresh time**: Estimated 5 min for connections to cycle to new schema (not measured)
|
|
- **Didn't test other potential optimizations**: Only tested rollback, not alternative fixes (e.g., query rewriting)
|
|
|
|
**Alternative fixes not explored**:
|
|
- Could queries be rewritten to work without indexes? (possible but not investigated)
|
|
- Could connection pool be increased? (wouldn't fix root cause)
|
|
|
|
### Generalizability
|
|
|
|
**Context-specific**:
|
|
- This analysis applies to PostgreSQL databases with similar query patterns
|
|
- May not apply to other database systems (MySQL, MongoDB, etc.) with different query optimizers
|
|
- Specific to tables with millions of rows (small tables less affected)
|
|
|
|
**Lessons learned**:
|
|
- Index removal can cause 10x+ performance degradation for large tables
|
|
- Migration testing in staging must include performance benchmarks
|
|
- Rollback plans essential for database schema changes
|
|
|
|
---
|
|
|
|
## 8. Meta: Analysis Quality Self-Assessment
|
|
|
|
Using `rubric_causal_inference_root_cause.json`:
|
|
|
|
### Scores:
|
|
|
|
1. **Effect Definition Clarity**: 5/5 (precise quantification, timeline, baseline, impact)
|
|
2. **Hypothesis Generation**: 5/5 (5 hypotheses, systematic evaluation)
|
|
3. **Root Cause Identification**: 5/5 (root vs proximate distinguished, causal chain clear)
|
|
4. **Causal Model Quality**: 5/5 (full chain, mechanisms, confounders noted)
|
|
5. **Temporal Sequence Verification**: 5/5 (detailed timeline, lag explained)
|
|
6. **Counterfactual Testing**: 5/5 (rollback experiment + control queries)
|
|
7. **Mechanism Explanation**: 5/5 (detailed mechanism with EXPLAIN output evidence)
|
|
8. **Confounding Control**: 4/5 (identified and ruled out major confounders, comprehensive)
|
|
9. **Evidence Quality & Strength**: 5/5 (quasi-experiment via rollback, Bradford Hill 25/27)
|
|
10. **Confidence & Limitations**: 5/5 (explicit confidence, limitations, alternatives evaluated)
|
|
|
|
**Average**: 4.9/5 - **Excellent** (publication-quality analysis)
|
|
|
|
**Assessment**: This root cause analysis exceeds standards for high-stakes engineering decisions. Strong evidence across all criteria, particularly counterfactual testing (rollback experiment) and mechanism explanation (query plans). Appropriate for postmortem documentation and process improvement decisions.
|
|
|
|
---
|
|
|
|
## Appendix: Supporting Evidence
|
|
|
|
### A. Query Plans Before/After
|
|
|
|
**BEFORE (with index)**:
|
|
```sql
|
|
EXPLAIN ANALYZE SELECT * FROM users WHERE user_id = 123 AND created_at > '2024-01-01';
|
|
|
|
Index Scan using idx_users_user_id_created_at on users
|
|
(cost=0.43..8.45 rows=1 width=152)
|
|
(actual time=0.025..0.030 rows=1 loops=1)
|
|
Index Cond: ((user_id = 123) AND (created_at > '2024-01-01'::date))
|
|
Planning Time: 0.112 ms
|
|
Execution Time: 0.052 ms ← Fast
|
|
```
|
|
|
|
**AFTER (without index)**:
|
|
```sql
|
|
EXPLAIN ANALYZE SELECT * FROM users WHERE user_id = 123 AND created_at > '2024-01-01';
|
|
|
|
Seq Scan on users
|
|
(cost=0.00..112000.00 rows=5000000 width=152)
|
|
(actual time=0.025..485.234 rows=1 loops=1)
|
|
Filter: ((user_id = 123) AND (created_at > '2024-01-01'::date))
|
|
Rows Removed by Filter: 4999999
|
|
Planning Time: 0.108 ms
|
|
Execution Time: 485.267 ms ← 10,000x slower
|
|
```
|
|
|
|
### B. Monitoring Metrics
|
|
|
|
**Latency (p95)**:
|
|
- March 9: 50ms (stable)
|
|
- March 10 14:00: 50ms (pre-migration)
|
|
- March 10 14:15: 500ms (post-migration) ← **10x jump**
|
|
- March 11 09:00: 550ms (still degraded)
|
|
- March 11 09:15: 55ms (rollback restored)
|
|
|
|
**Database CPU**:
|
|
- Baseline: 30%
|
|
- March 10 14:15: 80% ← Spike at migration time
|
|
- March 11 09:15: 35% (rollback restored)
|
|
|
|
**Disk I/O (IOPS)**:
|
|
- Baseline: 100 IOPS
|
|
- March 10 14:15: 5000 IOPS ← 50x increase
|
|
- March 11 09:15: 150 IOPS (rollback restored)
|