14 KiB
Advanced Strategy & Competitive Analysis Methodology
Workflow
Advanced Strategy Methodology Progress:
- [ ] Step 1: Deep diagnosis using multiple frameworks
- [ ] Step 2: Competitive intelligence and scenario planning
- [ ] Step 3: Integrated strategy synthesis
- [ ] Step 4: Stress-test strategy against scenarios
- [ ] Step 5: Implementation planning with adaptive triggers
Step 1: Deep diagnosis - Combine Porter's 5 Forces, Value Chain, SWOT. See 1. Good Strategy Kernel.
Step 2: Competitive intelligence - Gather data, infer strategies, scenarios. See 6. Competitive Intelligence.
Step 3: Strategy synthesis - Apply Good Strategy kernel with options analysis. See 1. Good Strategy Kernel.
Step 4: Stress-test - Scenarios, competitive response, fragile assumptions. See 7. Strategic Scenarios.
Step 5: Adaptive planning - Triggers, decision points, pivot criteria. See 7. Strategic Scenarios.
1. Good Strategy Kernel Deep Dive
Diagnosis: Identifying Critical Challenge
Common mistakes:
- Too vague ("need to grow", "market is competitive")
- Symptom not cause ("low sales" vs "wrong target segment")
- Multiple unrelated issues (laundry list, not THE challenge)
- Aspirational goal as diagnosis ("want to be market leader")
Crafting strong diagnosis:
-
Gather multi-source evidence: Customer data (churn, NPS, win/loss), market data (growth, TAM, trends), competitive data (pricing, features, share), financials (CAC/LTV, margins), internal (capabilities, constraints)
-
Find root cause (5 Whys):
- "Revenue growth slowing" → "Customer acquisition slowing" → "CAC doubled" → "Paid channels saturated, organic declining" → "No differentiation, price competition, high churn"
- Root cause: Lack of differentiation in commoditized market → poor unit economics
-
Validate with stakeholders: Sales, product, finance must agree on core challenge
-
Test specificity: Can you explain in 2-3 sentences? Specific enough to rule out certain approaches? Identifies leverage point?
Good examples:
- "CAC ($500) exceeds LTV ($300) in SMB segment due to 60% annual churn, making growth unprofitable"
- "Squeezed between low-cost offshore competitors ($10/unit) and premium players ($100/unit), our mid-market positioning ($50/unit) lacks differentiation"
Guiding Policy: Strategic Approach
Strong guiding policy characteristics:
- Directional not prescriptive (approach, not detailed actions)
- Addresses diagnosis directly
- Creates advantage (moat or leverage)
- Rules things out (says what we WON'T do)
| Diagnosis | Guiding Policy | Why This Works |
|---|---|---|
| CAC > LTV in SMB, high churn | Vertical specialization (healthcare) + product-led growth | Higher LTV in healthcare, compliance creates switching costs; PLG reduces CAC |
| Squeezed between low-cost and premium | Blue Ocean: compete on speed/convenience not price/features | New dimension competitors haven't optimized |
| Weak network effects, multi-tenanting | Platform strategy: integrate with others, become "hub" | Can't beat multi-tenanting, embrace and add value |
Testing guiding policy:
- Specificity: Does it rule out certain actions?
- Leverage: Exploits capability, market gap, or competitor weakness?
- Coherence: Can you imagine 3-5 mutually reinforcing actions?
- Defensibility: Why can't competitors easily copy?
Coherent Actions: Mutually Reinforcing Steps
Coherence = actions support guiding policy + reinforce each other + no contradictions
Example: "Vertical specialization in healthcare"
- Build HIPAA compliance (supports verticalization)
- Create healthcare templates/workflows (supports specialization)
- Hire healthcare domain experts (supports credibility)
- Target healthcare conferences (supports go-to-market)
- Partner with healthcare ecosystem (reinforces positioning)
- Result: All five together create "healthcare specialist" positioning (more than sum)
Common failures:
- Laundry list: 10 unrelated initiatives, no synergies
- Contradictions: Cost-cutting + premium feature investment
- Vague: "Improve customer experience" (not specific)
- Orphaned: Actions don't support guiding policy
2. Porter's 5 Forces Advanced Application
When to Use
Best for: Industry attractiveness, profit potential, market entry/exit decisions Not for: Operational decisions, short-term competitive moves, internal strategy
Each Force Deep Dive
| Force | High = Bad (Low Profit) | Low = Good (High Profit) | Strategic Response if High |
|---|---|---|---|
| Competitive Rivalry | Many competitors, slow growth, low differentiation, high fixed costs | Few competitors, fast growth, high differentiation | Differentiate or achieve cost leadership |
| New Entrants | Low barriers (easy to enter) | High barriers (capital, scale, brand, regulation, network effects) | Build moats (switching costs, network effects) |
| Substitutes | Strong alternatives, low switching cost | Weak alternatives, high switching cost | Innovate faster, bundle, lock-in |
| Buyer Power | Few large customers, low switching cost, price sensitive | Many small customers, high switching cost | Increase switching costs, differentiate |
| Supplier Power | Few suppliers, unique inputs, high switching cost | Many suppliers, commodity inputs | Vertical integration, alternative suppliers |
Scoring Industry Attractiveness
| Force | High/Med/Low | Weight | Score (1-5, 5=attractive) | Weighted |
|---|---|---|---|---|
| Rivalry | [Assessment] | 30% | [1-5] | [X] |
| Entry Barriers | [Assessment] | 20% | [1-5] | [X] |
| Substitutes | [Assessment] | 15% | [1-5] | [X] |
| Buyer Power | [Assessment] | 20% | [1-5] | [X] |
| Supplier Power | [Assessment] | 15% | [1-5] | [X] |
| Total | 100% | [Avg] |
Interpretation: 4-5 = Highly attractive | 3-4 = Moderately attractive | 2-3 = Challenging | 1-2 = Unattractive
3. Blue Ocean Strategy
Core idea: Create uncontested market space (blue ocean) vs compete in existing market (red ocean).
Strategy Canvas
X-axis: Factors industry competes on (price, features, service, speed, convenience) Y-axis: Level of offering (low to high)
Example: Cirque du Soleil
- Eliminated: Star performers, animal shows, multiple arenas
- Reduced: Ticket price (somewhat higher but not luxury theater prices)
- Raised: Artistic theme, refined environment
- Created: Multiple productions, theatrical themes
Result: Circus + theater + artistic performance = new market (adults paying premium, not families with kids)
Four Actions Framework
- Eliminate: Factors industry takes for granted to remove?
- Reduce: Factors to reduce below industry standard?
- Raise: Factors to raise above industry standard?
- Create: Factors to create that industry never offered?
Application steps:
- Map current competitive factors
- Identify industry assumptions
- Look across substitutes and buyer groups
- Apply Four Actions
- Test new value curve (differentiated? Lower costs? Higher value?)
4. Playing to Win Framework
Two core choices:
1. Where to Play
Dimensions: Geography, product category, customer segment, channel, vertical, value chain stage
Choosing:
- Start narrow (beachhead), expand later
- Choose markets where you can win (have or can build advantage)
- Explicit about where NOT to play
Example: Stripe (early)
- Where to Play: Online developers building internet businesses
- Where NOT: Offline merchants, enterprises, legacy systems
2. How to Win
Porter's Generic Strategies:
| Strategy | How | Risk | Examples |
|---|---|---|---|
| Cost Leadership | Scale economies, process efficiency, automation | Price wars, inflexible, quality suffers | Walmart, Southwest, Amazon |
| Differentiation | Innovation, brand, service, features, design | Competitors copy, insufficient premium | Apple, Tesla, Airbnb |
| Focus (niche) | Cost or differentiation in narrow segment | Niche too small, competitors enter | Ferrari (differentiation focus) |
Key: Pick ONE strategy (avoid "stuck in the middle"), ensure capabilities support choice, build reinforcing moat.
5. Value Chain Analysis
Purpose: Identify where you create value, where to build cost or differentiation advantage.
Primary Activities: Inbound logistics → Operations → Outbound logistics → Marketing/Sales → Service Support Activities: Procurement, Technology, HR, Infrastructure
Using for Strategy
Cost Advantage:
- Identify high-cost activities → automate, outsource, eliminate, redesign
- Find economies of scale opportunities
- Example: Dell (direct-to-consumer eliminated distributor margins, built-to-order reduced inventory)
Differentiation:
- Identify activities most valued by customers → invest, enhance
- Find unique activities competitors can't copy
- Example: Apple (design + operations + marketing + ecosystem = integrated experience)
| Activity | Current Cost | % Total | Differentiation Impact | Opportunity |
|---|---|---|---|---|
| Inbound | $X | Y% | Low | Automate to reduce 30% |
| Operations | $X | Y% | High | Invest in quality |
| Marketing | $X | Y% | High | Invest, creates brand |
6. Competitive Intelligence Gathering
Data Sources
Public: Company websites (job listings signal priorities), social media, SEC filings, press releases, analyst reports (Gartner, Forrester), review sites (G2, Capterra), news
Primary: Customer interviews (why chose us/them?), win/loss analysis, mystery shopping (try competitor products), trade shows
Inferring strategy:
- Hiring patterns: Data scientist hiring → investing in AI/ML
- Acquisitions: Adjacent space → likely expanding there
- Pricing changes: Raised → profitability or upmarket; lowered → land grab or cost pressure
- Feature releases: Consistent theme → strategic direction
- Partnerships: Signal target customers or integrations
Competitor SWOT Template
Competitor: [Name]
- Strengths: What they're good at, where they win, source of advantage
- Weaknesses: Vulnerabilities, customer complaints, product gaps
- Opportunities (for them): Market trends favoring them, untapped segments
- Threats (to them): Regulatory, technology, competitive threats
- Likely Strategy (inference): Where they're headed based on above
7. Strategic Scenario Planning
When to Use
Best for: High uncertainty (multiple plausible futures), long time horizons (3-5+ years), high stakes (major investments)
Building Scenarios
-
Identify critical uncertainties (high impact + high uncertainty)
- Example: "Will regulation favor our model?" (High impact, uncertain)
- Not: "Will sun rise?" (Certain) or "Office supplies +2%?" (Low impact)
-
Select 2 most critical → 2x2 matrix = 4 scenarios
Example: SaaS deciding enterprise vs SMB
- Uncertainty 1: Economy (Recession vs Boom)
- Uncertainty 2: Regulation (Strict vs Light)
Scenarios:
- Recession + Strict: Enterprises consolidate, need compliance → Enterprise compliance features
- Recession + Light: Price-sensitive buyers → SMB, low-cost model
- Boom + Strict: Enterprises invest in compliance → Both segments viable
- Boom + Light: High growth, less constraints → Land grab, rapid expansion
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Develop strategy per scenario + Identify common actions (robust across scenarios)
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Set trigger points: "If X happens → Scenario A more likely → Adjust strategy"
Stress-Testing Strategy
Questions:
- What if core assumption is wrong? (Market grows slower, competitor responds differently)
- What if competitors do X? (Price war, feature parity, acquire key partner)
- What if key resource unavailable? (Talent shortage, supplier issue, platform dependency)
- What breaks this strategy?
Fragility test: Identify assumptions strategy depends on → Rate likelihood each is wrong → If wrong, can strategy adapt or collapse?
- Fragile: Depends on many assumptions being right
- Robust: Works across multiple scenarios
8. Common Strategic Pitfalls
| Pitfall | Mistake | Fix |
|---|---|---|
| Goals = Strategy | "Grow 50% annually, become market leader" | Apply Good Strategy kernel (diagnosis/policy/actions) |
| Fluff | "Be customer-centric, innovative, data-driven" | Be specific, different from competitors |
| Laundry List | "Improve product, hire sales, better marketing..." | Ensure coherence under guiding policy |
| Ignoring Constraints | "Cost leadership AND premium differentiation" | Choose one, acknowledge trade-offs |
| Imitating | "Amazon did X, so we should too" | Understand WHY, adapt to your context |
| Consensus Mush | "Combine everyone's ideas" | Clear decision-maker, seek input not consensus |
| Analysis Paralysis | "Need more data" | Decide with available data, state assumptions, adapt |
| Planning ≠ Strategy | "Launch Product A in Q1, hire 10 in Q2" | Strategy = WHY (given challenges), plan = WHEN |
| Ignoring Competitive Response | Assume competitors do nothing | Game out responses, ensure robustness |
| Best Practices = Strategy | "Implement Agile, A/B testing" | Best practices = table stakes, not advantage |
Key Takeaway: Good strategy = diagnosis (challenge) + guiding policy (approach) + coherent actions (coordinated steps). Specific, evidence-based, makes choices, addresses competitive realities.