# Advanced Strategy & Competitive Analysis Methodology ## Workflow ``` Advanced Strategy Methodology Progress: - [ ] Step 1: Deep diagnosis using multiple frameworks - [ ] Step 2: Competitive intelligence and scenario planning - [ ] Step 3: Integrated strategy synthesis - [ ] Step 4: Stress-test strategy against scenarios - [ ] Step 5: Implementation planning with adaptive triggers ``` **Step 1**: Deep diagnosis - Combine Porter's 5 Forces, Value Chain, SWOT. See [1. Good Strategy Kernel](#1-good-strategy-kernel-deep-dive). **Step 2**: Competitive intelligence - Gather data, infer strategies, scenarios. See [6. Competitive Intelligence](#6-competitive-intelligence-gathering). **Step 3**: Strategy synthesis - Apply Good Strategy kernel with options analysis. See [1. Good Strategy Kernel](#1-good-strategy-kernel-deep-dive). **Step 4**: Stress-test - Scenarios, competitive response, fragile assumptions. See [7. Strategic Scenarios](#7-strategic-scenario-planning). **Step 5**: Adaptive planning - Triggers, decision points, pivot criteria. See [7. Strategic Scenarios](#7-strategic-scenario-planning). --- ## 1. Good Strategy Kernel Deep Dive ### Diagnosis: Identifying Critical Challenge **Common mistakes:** - Too vague ("need to grow", "market is competitive") - Symptom not cause ("low sales" vs "wrong target segment") - Multiple unrelated issues (laundry list, not THE challenge) - Aspirational goal as diagnosis ("want to be market leader") **Crafting strong diagnosis:** 1. **Gather multi-source evidence**: Customer data (churn, NPS, win/loss), market data (growth, TAM, trends), competitive data (pricing, features, share), financials (CAC/LTV, margins), internal (capabilities, constraints) 2. **Find root cause (5 Whys)**: - "Revenue growth slowing" → "Customer acquisition slowing" → "CAC doubled" → "Paid channels saturated, organic declining" → "No differentiation, price competition, high churn" - **Root cause**: Lack of differentiation in commoditized market → poor unit economics 3. **Validate with stakeholders**: Sales, product, finance must agree on core challenge 4. **Test specificity**: Can you explain in 2-3 sentences? Specific enough to rule out certain approaches? Identifies leverage point? **Good examples:** - "CAC ($500) exceeds LTV ($300) in SMB segment due to 60% annual churn, making growth unprofitable" - "Squeezed between low-cost offshore competitors ($10/unit) and premium players ($100/unit), our mid-market positioning ($50/unit) lacks differentiation" ### Guiding Policy: Strategic Approach **Strong guiding policy characteristics:** - Directional not prescriptive (approach, not detailed actions) - Addresses diagnosis directly - Creates advantage (moat or leverage) - Rules things out (says what we WON'T do) | Diagnosis | Guiding Policy | Why This Works | |-----------|---------------|----------------| | CAC > LTV in SMB, high churn | Vertical specialization (healthcare) + product-led growth | Higher LTV in healthcare, compliance creates switching costs; PLG reduces CAC | | Squeezed between low-cost and premium | Blue Ocean: compete on speed/convenience not price/features | New dimension competitors haven't optimized | | Weak network effects, multi-tenanting | Platform strategy: integrate with others, become "hub" | Can't beat multi-tenanting, embrace and add value | **Testing guiding policy:** - **Specificity**: Does it rule out certain actions? - **Leverage**: Exploits capability, market gap, or competitor weakness? - **Coherence**: Can you imagine 3-5 mutually reinforcing actions? - **Defensibility**: Why can't competitors easily copy? ### Coherent Actions: Mutually Reinforcing Steps **Coherence = actions support guiding policy + reinforce each other + no contradictions** **Example: "Vertical specialization in healthcare"** - Build HIPAA compliance (supports verticalization) - Create healthcare templates/workflows (supports specialization) - Hire healthcare domain experts (supports credibility) - Target healthcare conferences (supports go-to-market) - Partner with healthcare ecosystem (reinforces positioning) - **Result**: All five together create "healthcare specialist" positioning (more than sum) **Common failures:** - **Laundry list**: 10 unrelated initiatives, no synergies - **Contradictions**: Cost-cutting + premium feature investment - **Vague**: "Improve customer experience" (not specific) - **Orphaned**: Actions don't support guiding policy --- ## 2. Porter's 5 Forces Advanced Application ### When to Use **Best for**: Industry attractiveness, profit potential, market entry/exit decisions **Not for**: Operational decisions, short-term competitive moves, internal strategy ### Each Force Deep Dive | Force | High = Bad (Low Profit) | Low = Good (High Profit) | Strategic Response if High | |-------|------------------------|-------------------------|---------------------------| | **Competitive Rivalry** | Many competitors, slow growth, low differentiation, high fixed costs | Few competitors, fast growth, high differentiation | Differentiate or achieve cost leadership | | **New Entrants** | Low barriers (easy to enter) | High barriers (capital, scale, brand, regulation, network effects) | Build moats (switching costs, network effects) | | **Substitutes** | Strong alternatives, low switching cost | Weak alternatives, high switching cost | Innovate faster, bundle, lock-in | | **Buyer Power** | Few large customers, low switching cost, price sensitive | Many small customers, high switching cost | Increase switching costs, differentiate | | **Supplier Power** | Few suppliers, unique inputs, high switching cost | Many suppliers, commodity inputs | Vertical integration, alternative suppliers | ### Scoring Industry Attractiveness | Force | High/Med/Low | Weight | Score (1-5, 5=attractive) | Weighted | |-------|-------------|--------|--------------------------|----------| | Rivalry | [Assessment] | 30% | [1-5] | [X] | | Entry Barriers | [Assessment] | 20% | [1-5] | [X] | | Substitutes | [Assessment] | 15% | [1-5] | [X] | | Buyer Power | [Assessment] | 20% | [1-5] | [X] | | Supplier Power | [Assessment] | 15% | [1-5] | [X] | | **Total** | | 100% | | [Avg] | **Interpretation**: 4-5 = Highly attractive | 3-4 = Moderately attractive | 2-3 = Challenging | 1-2 = Unattractive --- ## 3. Blue Ocean Strategy **Core idea**: Create uncontested market space (blue ocean) vs compete in existing market (red ocean). ### Strategy Canvas **X-axis**: Factors industry competes on (price, features, service, speed, convenience) **Y-axis**: Level of offering (low to high) **Example: Cirque du Soleil** - **Eliminated**: Star performers, animal shows, multiple arenas - **Reduced**: Ticket price (somewhat higher but not luxury theater prices) - **Raised**: Artistic theme, refined environment - **Created**: Multiple productions, theatrical themes **Result**: Circus + theater + artistic performance = new market (adults paying premium, not families with kids) ### Four Actions Framework 1. **Eliminate**: Factors industry takes for granted to remove? 2. **Reduce**: Factors to reduce below industry standard? 3. **Raise**: Factors to raise above industry standard? 4. **Create**: Factors to create that industry never offered? **Application steps:** - Map current competitive factors - Identify industry assumptions - Look across substitutes and buyer groups - Apply Four Actions - Test new value curve (differentiated? Lower costs? Higher value?) --- ## 4. Playing to Win Framework **Two core choices:** ### 1. Where to Play **Dimensions**: Geography, product category, customer segment, channel, vertical, value chain stage **Choosing:** - Start narrow (beachhead), expand later - Choose markets where you can win (have or can build advantage) - Explicit about where NOT to play **Example: Stripe (early)** - **Where to Play**: Online developers building internet businesses - **Where NOT**: Offline merchants, enterprises, legacy systems ### 2. How to Win **Porter's Generic Strategies:** | Strategy | How | Risk | Examples | |----------|-----|------|----------| | **Cost Leadership** | Scale economies, process efficiency, automation | Price wars, inflexible, quality suffers | Walmart, Southwest, Amazon | | **Differentiation** | Innovation, brand, service, features, design | Competitors copy, insufficient premium | Apple, Tesla, Airbnb | | **Focus** (niche) | Cost or differentiation in narrow segment | Niche too small, competitors enter | Ferrari (differentiation focus) | **Key**: Pick ONE strategy (avoid "stuck in the middle"), ensure capabilities support choice, build reinforcing moat. --- ## 5. Value Chain Analysis **Purpose**: Identify where you create value, where to build cost or differentiation advantage. **Primary Activities**: Inbound logistics → Operations → Outbound logistics → Marketing/Sales → Service **Support Activities**: Procurement, Technology, HR, Infrastructure ### Using for Strategy **Cost Advantage**: - Identify high-cost activities → automate, outsource, eliminate, redesign - Find economies of scale opportunities - Example: Dell (direct-to-consumer eliminated distributor margins, built-to-order reduced inventory) **Differentiation**: - Identify activities most valued by customers → invest, enhance - Find unique activities competitors can't copy - Example: Apple (design + operations + marketing + ecosystem = integrated experience) | Activity | Current Cost | % Total | Differentiation Impact | Opportunity | |----------|--------------|---------|----------------------|-------------| | Inbound | $X | Y% | Low | Automate to reduce 30% | | Operations | $X | Y% | High | Invest in quality | | Marketing | $X | Y% | High | Invest, creates brand | --- ## 6. Competitive Intelligence Gathering ### Data Sources **Public**: Company websites (job listings signal priorities), social media, SEC filings, press releases, analyst reports (Gartner, Forrester), review sites (G2, Capterra), news **Primary**: Customer interviews (why chose us/them?), win/loss analysis, mystery shopping (try competitor products), trade shows **Inferring strategy**: - **Hiring patterns**: Data scientist hiring → investing in AI/ML - **Acquisitions**: Adjacent space → likely expanding there - **Pricing changes**: Raised → profitability or upmarket; lowered → land grab or cost pressure - **Feature releases**: Consistent theme → strategic direction - **Partnerships**: Signal target customers or integrations ### Competitor SWOT Template **Competitor**: [Name] - **Strengths**: What they're good at, where they win, source of advantage - **Weaknesses**: Vulnerabilities, customer complaints, product gaps - **Opportunities** (for them): Market trends favoring them, untapped segments - **Threats** (to them): Regulatory, technology, competitive threats - **Likely Strategy** (inference): Where they're headed based on above --- ## 7. Strategic Scenario Planning ### When to Use **Best for**: High uncertainty (multiple plausible futures), long time horizons (3-5+ years), high stakes (major investments) ### Building Scenarios 1. **Identify critical uncertainties** (high impact + high uncertainty) - Example: "Will regulation favor our model?" (High impact, uncertain) - Not: "Will sun rise?" (Certain) or "Office supplies +2%?" (Low impact) 2. **Select 2 most critical** → 2x2 matrix = 4 scenarios **Example: SaaS deciding enterprise vs SMB** - **Uncertainty 1**: Economy (Recession vs Boom) - **Uncertainty 2**: Regulation (Strict vs Light) **Scenarios:** - **Recession + Strict**: Enterprises consolidate, need compliance → Enterprise compliance features - **Recession + Light**: Price-sensitive buyers → SMB, low-cost model - **Boom + Strict**: Enterprises invest in compliance → Both segments viable - **Boom + Light**: High growth, less constraints → Land grab, rapid expansion 3. **Develop strategy per scenario** + **Identify common actions** (robust across scenarios) 4. **Set trigger points**: "If X happens → Scenario A more likely → Adjust strategy" ### Stress-Testing Strategy **Questions:** - What if core assumption is wrong? (Market grows slower, competitor responds differently) - What if competitors do X? (Price war, feature parity, acquire key partner) - What if key resource unavailable? (Talent shortage, supplier issue, platform dependency) - What breaks this strategy? **Fragility test**: Identify assumptions strategy depends on → Rate likelihood each is wrong → If wrong, can strategy adapt or collapse? - **Fragile**: Depends on many assumptions being right - **Robust**: Works across multiple scenarios --- ## 8. Common Strategic Pitfalls | Pitfall | Mistake | Fix | |---------|---------|-----| | **Goals = Strategy** | "Grow 50% annually, become market leader" | Apply Good Strategy kernel (diagnosis/policy/actions) | | **Fluff** | "Be customer-centric, innovative, data-driven" | Be specific, different from competitors | | **Laundry List** | "Improve product, hire sales, better marketing..." | Ensure coherence under guiding policy | | **Ignoring Constraints** | "Cost leadership AND premium differentiation" | Choose one, acknowledge trade-offs | | **Imitating** | "Amazon did X, so we should too" | Understand WHY, adapt to your context | | **Consensus Mush** | "Combine everyone's ideas" | Clear decision-maker, seek input not consensus | | **Analysis Paralysis** | "Need more data" | Decide with available data, state assumptions, adapt | | **Planning ≠ Strategy** | "Launch Product A in Q1, hire 10 in Q2" | Strategy = WHY (given challenges), plan = WHEN | | **Ignoring Competitive Response** | Assume competitors do nothing | Game out responses, ensure robustness | | **Best Practices = Strategy** | "Implement Agile, A/B testing" | Best practices = table stakes, not advantage | **Key Takeaway**: Good strategy = diagnosis (challenge) + guiding policy (approach) + coherent actions (coordinated steps). Specific, evidence-based, makes choices, addresses competitive realities.