367 lines
13 KiB
Markdown
367 lines
13 KiB
Markdown
# Facilitation Patterns Templates
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Quick-start templates for session design, agenda building, logistics, and follow-up.
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## Workflow
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```
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Facilitation Planning Progress:
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- [ ] Step 1: Define session objectives
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- [ ] Step 2: Select facilitation pattern
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- [ ] Step 3: Design agenda
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- [ ] Step 4: Prepare materials and logistics
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- [ ] Step 5: Facilitate the session
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- [ ] Step 6: Close and follow up
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```
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**Step 1**: Define objectives → Use [Session Design Template](#session-design-template)
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**Step 2**: Select pattern → See SKILL.md [Common Patterns](../SKILL.md#common-patterns)
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**Step 3**: Design agenda → Use [Agenda Design Template](#agenda-design-template)
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**Step 4**: Prepare logistics → Use [Logistics Checklist](#logistics-checklist)
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**Step 5**: Facilitate → Use [Facilitation Script Template](#facilitation-script-template)
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**Step 6**: Close and follow up → Use [Closing and Follow-up Template](#closing-and-followup-template)
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---
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## Session Design Template
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**Session name**: [Give it a clear, descriptive name]
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**Date/Time**: [When, how long]
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**Facilitator**: [Who runs it] **Scribe**: [Who takes notes]
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### Objective
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**Primary goal** (complete this sentence):
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"By the end of this session, we will have [specific outcome]."
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Examples:
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- Decided on Q2 roadmap priorities (top 5 features)
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- Generated 30+ ideas for customer onboarding improvements
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- Aligned on product vision and 6-month milestones
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- Identified 3 improvements from sprint retrospective
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**Success criteria**: How will you know if session succeeded?
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- [ ] [Measurable outcome 1]
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- [ ] [Measurable outcome 2]
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- [ ] [Participants report session was valuable (feedback score ≥4/5)]
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### Participants
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| Name | Role | Why invited | Required? |
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|------|------|-------------|-----------|
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| [Person 1] | [Title] | [Decision-maker, subject matter expert, implementer, stakeholder] | Yes/No |
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| [Person 2] | [Title] | [Reason] | Yes/No |
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| [Person 3] | [Title] | [Reason] | Yes/No |
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**Total**: [N people] (ideal: 5-8 for discussion, up to 20 for presentation+Q&A, 3-5 for decision)
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**Power dynamics to manage**: [Boss in room? New person? Introverts + extroverts? Conflict between attendees?]
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### Pre-work (if needed)
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Send 3-5 days before session:
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- [ ] [Read document X]
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- [ ] [Prepare data/examples for discussion]
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- [ ] [Complete survey to gather input]
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**Don't overload**: 15-30 min max. If no one does pre-work, session still succeeds.
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---
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## Agenda Design Template
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**Session**: [Name] **Duration**: [Total time]
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**Decision method**: [How will decisions be made? Consensus, consent, vote, advisory, delegation]
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### Agenda
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| Time | Activity | Format | Owner | Output |
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|------|----------|--------|-------|--------|
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| 0:00-0:05 (5 min) | **Welcome & ground rules** | Facilitator presents | [Name] | Shared norms |
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| 0:05-0:15 (10 min) | **Context setting** | Present slides, Q&A | [Name] | Aligned on why we're here |
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| 0:15-0:30 (15 min) | **[Activity 1 name]** | [Silent brainstorm, round robin, etc.] | [Name] | [Output: sticky notes, list] |
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| 0:30-0:50 (20 min) | **[Activity 2 name]** | [Small groups, report back] | [Name] | [Output: clustered themes] |
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| 0:50-1:00 (10 min) | **Break** | | | Recharged |
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| 1:00-1:25 (25 min) | **[Activity 3 name]** | [Dot voting, discussion] | [Name] | [Output: prioritized list] |
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| 1:25-1:35 (10 min) | **Decision** | [Vote, facilitator decides with input] | [Name] | Final decision documented |
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| 1:35-1:45 (10 min) | **Next steps & close** | Facilitator summarizes | [Name] | Action items, owners, dates |
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**Total**: 1:45 (105 min) **Buffer**: 15 min for overruns → Schedule 2 hours
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### Activity Details
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**Activity 1: [Name]**
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- **Goal**: [What you're trying to achieve]
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- **Format**: [How it works - e.g., "Each person writes 5 ideas on sticky notes (5 min), then shares with group (1 min each)"]
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- **Materials**: [Sticky notes, Mural board, shared doc, etc.]
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- **Facilitation tips**: [Start with example, remind time limit, collect notes on board]
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**Activity 2: [Name]**
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- **Goal**: [What you're trying to achieve]
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- **Format**: [How it works]
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- **Materials**: [What's needed]
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- **Facilitation tips**: [How to run it well]
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**[Repeat for each activity]**
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### Flow Check
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- [ ] **Diverge before converge**: Generate ideas before evaluating (don't critique during brainstorm)
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- [ ] **Energy variation**: Mix individual work, pairs, whole group. Sit/stand. Talk/silent.
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- [ ] **Breaks**: Every 60-90 min (5-10 min break)
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- [ ] **Buffer time**: 10-15% slack for overruns, questions
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- [ ] **Outputs visible**: Shared board, doc, or projection (everyone sees same thing)
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---
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## Logistics Checklist
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### Before Session (1 week out)
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- [ ] **Calendar invite** sent with clear title, objective, agenda, pre-work (if any)
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- [ ] **Room booked** (physical) or **virtual link** created (Zoom, Meet, Teams)
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- [ ] **Materials prepared**: Slides, Mural/Miro board, shared doc, templates
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- [ ] **Tech tested**: Can you share screen? Camera/mic work? Board accessible to all?
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- [ ] **Pre-work sent** (if needed): Clear, time-boxed (15-30 min max), due 1 day before
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### Day Before
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- [ ] **Reminder sent**: "Looking forward to [session] tomorrow. Please complete [pre-work] if you haven't."
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- [ ] **Agenda finalized**: Timing confirmed, activities clear, decision method chosen
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- [ ] **Roles assigned**: Facilitator, scribe, time-keeper (if different people)
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### Day of Session (15 min before)
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- [ ] **Room setup**: Chairs arranged (circle for discussion, theater for presentation), whiteboard/flip charts ready
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- [ ] **Tech ready**: Laptop connected, screen sharing works, Mural/doc opened, recording (if applicable)
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- [ ] **Materials accessible**: Links shared in chat, sticky notes available, pens/markers ready
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- [ ] **Facilitator mindset**: Calm, neutral, focused on process (not pushing own opinion)
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### During Session
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- [ ] **Start on time**: Don't wait for latecomers (trains people to be on time)
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- [ ] **Scribe tracks**: Decisions, action items, questions/parking lot
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- [ ] **Time-keeper alerts**: 5 min warnings, cut discussions if over time
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- [ ] **Facilitator manages**: Participation (quiet voices speak, verbose people time-limited), energy (breaks, pace), focus (parking lot for tangents)
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### After Session (within 24 hours)
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- [ ] **Notes shared**: What was discussed, decisions made, action items (who, what, when)
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- [ ] **Feedback gathered** (optional): Quick survey (3 questions: What worked? What to improve? Overall rating 1-5)
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- [ ] **Follow-ups sent**: Action item owners reminded, next session scheduled (if needed)
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---
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## Facilitation Script Template
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Use this to run the session smoothly, especially for new facilitators.
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### Opening (5 min)
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**Welcome**:
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"Thanks for joining [session name]. We have [duration], goal is [objective]."
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**Agenda overview**:
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"Here's how we'll spend our time: [list 3-5 key activities]. We'll break at [time]."
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**Ground rules** (choose 3-5):
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- One conversation at a time (no sidebar discussions)
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- Vegas rule (what's said here stays here, if sensitive)
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- Challenge ideas, not people
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- Step up, step back (if you talk a lot, make space; if you're quiet, push yourself to contribute)
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- Phones/laptops closed unless needed for the work
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**Decision method**:
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"Just so you know upfront, here's how we'll make decisions: [consensus, vote, advisory]. I'll [make final call with your input / we'll vote / we'll discuss until agreement]."
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### Transitions Between Activities
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**Moving to next activity**:
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"Okay, we've got [summarize output from last activity]. Now we're going to [next activity]. Here's how it works: [explain format]. You'll have [time]. Ready? Go."
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**Time warnings**:
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- "5 minutes left"
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- "2 minutes - start wrapping up"
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- "Time's up. Let's hear what you've got."
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**Cutting off discussion**:
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"This is a great discussion, but we need to move on to stay on schedule. I'm going to [add to parking lot / table for later / make a call now]."
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### Managing Participation
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**Inviting quiet voices**:
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- "We haven't heard from [name] yet. [Name], what do you think?"
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- "Let's do a round robin so everyone shares. [Name], want to start?"
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**Limiting verbose participants**:
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- "Thanks, [name]. Let's hear from others. Who else has a perspective?"
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- "I'm going to ask you to wrap up in 30 seconds so we can hear from the group."
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- Set time limits: "Everyone gets 2 minutes to present their idea."
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**Handling sidebar conversations**:
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- "Hey, can we have one conversation? What were you discussing?"
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- If recurring: "I'm noticing sidebars. Let's stay together or take a break if folks need to connect offline."
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### Handling Difficult Situations
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**Conflict / disagreement**:
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- "I hear two different views. Let's understand each. [Person A], can you explain your reasoning? Then [Person B], yours."
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- Don't rush to resolve. Air the disagreement, clarify trade-offs, then decide per decision method.
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**Tangent / off-topic**:
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- "That's important, but off the agenda for today. I'll add to parking lot. Let's come back to [topic]."
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**Someone dominating**:
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- "Thanks for the input. Before we continue, let's hear from others. Quick round robin - 1 min each."
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**Energy drop**:
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- "Feeling the energy lag. Let's take a 5 min break."
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- "Quick energizer: Stand up, stretch, shake it out. 30 seconds."
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**Confusion about task**:
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- "I see some confusion. Let me re-explain: [clarify activity]. Questions before we start?"
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### Closing (10 min)
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**Summarize outcomes**:
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"Here's what we accomplished today: [list key decisions, outputs, insights]."
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**Action items**:
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"Next steps - I'll read each and confirm owner and due date."
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- [ ] [Action 1] - [Owner] by [Date]
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- [ ] [Action 2] - [Owner] by [Date]
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**Parking lot**:
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"We captured these topics for later: [list]. I'll [send to owner, schedule follow-up, add to backlog]."
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**Feedback** (optional):
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"Quick feedback: Thumbs up if session was valuable, thumbs sideways if just okay, thumbs down if waste of time." [Tally and note patterns]
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**Thanks and close**:
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"Thanks for your time and engagement. Notes will be sent within 24 hours. [Next session scheduled for X date, or I'll follow up with next steps]."
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---
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## Closing and Follow-up Template
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### Session Summary
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**Session**: [Name] **Date**: [Date] **Participants**: [Names]
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**Decisions Made**:
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1. [Decision 1]: [Rationale - why we chose this]
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2. [Decision 2]: [Rationale]
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3. [Decision 3]: [Rationale]
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**Key Insights / Themes**:
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- [Insight 1 from discussion]
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- [Insight 2]
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- [Insight 3]
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**Parking Lot** (topics for later):
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- [Topic 1] → [Owner to address / schedule follow-up]
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- [Topic 2] → [Action]
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### Action Items
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| Action | Owner | Due Date | Status |
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|--------|-------|----------|--------|
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| [Do X] | [Name] | [Date] | Not started |
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| [Do Y] | [Name] | [Date] | Not started |
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| [Do Z] | [Name] | [Date] | Not started |
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**Next session**: [Scheduled for X date, or TBD]
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### Feedback Summary (if collected)
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**Overall rating**: [Average score out of 5]
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**What worked**:
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- [Feedback 1]
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- [Feedback 2]
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**What to improve**:
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- [Feedback 1]
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- [Feedback 2]
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**Facilitator notes** (for yourself):
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- [What I'd do differently next time]
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- [What worked well to repeat]
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---
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## Quick Templates by Pattern
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### Divergent Brainstorm (30-60 min)
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```
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Agenda:
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1. Frame the challenge (5 min)
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2. Silent brainstorm on sticky notes (10 min)
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3. Share ideas, one per person (10 min)
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4. Cluster similar ideas (10 min)
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5. Dot voting on most promising (5 min)
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6. Discuss top 5-10 ideas (15 min)
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7. Next steps (5 min)
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Materials: Sticky notes, pens, Mural board, dot stickers (or virtual equivalent)
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Output: 30-100 ideas, clustered, top 5-10 prioritized
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```
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### Convergent Decision (90 min)
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```
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Agenda:
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1. Present context and options (15 min)
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2. Clarifying questions (10 min)
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3. Small groups assess options on criteria (20 min)
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4. Report back, discussion (20 min)
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5. Break (10 min)
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6. Vote or rank options (10 min)
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7. Decision + rationale (10 min)
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8. Next steps (5 min)
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Materials: Criteria matrix, voting mechanism (dots, Fist to Five, ranked choice)
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Output: Decision documented with rationale, action items
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```
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### Retrospective (60-90 min)
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```
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Agenda:
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1. Set the stage: Check-in, ground rules (5 min)
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2. Gather data: Timeline or Start-Stop-Continue (15 min)
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3. Generate insights: Themes, patterns, root causes (20 min)
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4. Decide what to do: Pick 2-3 improvements (15 min)
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5. Close: Appreciation, feedback (5 min)
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Materials: Retro board (physical or Retrium/Mural), sticky notes
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Output: 2-3 actionable improvements with owners and dates
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```
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### Alignment Session (2-4 hours)
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```
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Agenda:
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1. Welcome, agenda, ground rules (10 min)
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2. Context: Why we're here, current state (20 min)
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3. Vision: Where we're going (30 min presentation + Q&A)
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4. Small group discussion: Questions, concerns, gaps (30 min)
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5. Break (15 min)
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6. Report back: Each group shares themes (20 min)
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7. Facilitated Q&A: Address concerns (30 min)
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8. Consensus check: Fist to Five on alignment (10 min)
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9. Next steps, commitments (15 min)
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Materials: Presentation slides, breakout spaces, shared doc for questions
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Output: Documented alignment (or misalignment to address), commitments
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```
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