75 lines
1.9 KiB
JavaScript
75 lines
1.9 KiB
JavaScript
#!/usr/bin/env bun
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// Update an existing ticket
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// Usage: bun update_ticket.js <ticket_id> '<json>'
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// JSON: {"status": 4, "priority": 3, "responder_id": 123, "group_id": 456}
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import { readFileSync } from 'fs';
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import { homedir } from 'os';
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import { join } from 'path';
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function loadEnv() {
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const envPath = join(homedir(), 'Library/Mobile Documents/com~apple~CloudDocs/Geoffrey/secrets/.env');
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const content = readFileSync(envPath, 'utf-8');
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const env = {};
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for (const line of content.split('\n')) {
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if (line && !line.startsWith('#')) {
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const [key, ...valueParts] = line.split('=');
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if (key && valueParts.length) {
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env[key.trim()] = valueParts.join('=').trim();
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}
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}
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}
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return env;
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}
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const env = loadEnv();
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const domain = env.FRESHSERVICE_DOMAIN;
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const apiKey = env.FRESHSERVICE_API_KEY;
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const baseUrl = `https://${domain}/api/v2`;
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// Status: 2=Open, 3=Pending, 4=Resolved, 5=Closed
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// Priority: 1=Low, 2=Medium, 3=High, 4=Urgent
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const ticketId = process.argv[2];
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let updateData;
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if (!ticketId) {
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console.error(JSON.stringify({ error: 'Ticket ID required' }));
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process.exit(1);
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}
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try {
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updateData = JSON.parse(process.argv[3]);
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} catch (e) {
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console.error(JSON.stringify({ error: 'Invalid JSON for update data' }));
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process.exit(1);
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}
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async function updateTicket(id, data) {
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const response = await fetch(`${baseUrl}/tickets/${id}`, {
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method: 'PUT',
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headers: {
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'Authorization': 'Basic ' + Buffer.from(`${apiKey}:X`).toString('base64'),
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'Content-Type': 'application/json'
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},
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body: JSON.stringify(data)
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});
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if (!response.ok) {
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const error = await response.text();
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return { error: `API error ${response.status}: ${error}` };
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}
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const result = await response.json();
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return result;
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}
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try {
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const result = await updateTicket(ticketId, updateData);
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console.log(JSON.stringify(result, null, 2));
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} catch (e) {
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console.error(JSON.stringify({ error: e.message }));
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process.exit(1);
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}
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