81 lines
2.1 KiB
JavaScript
81 lines
2.1 KiB
JavaScript
#!/usr/bin/env bun
|
|
|
|
// Search tickets with query
|
|
// Usage: bun search_tickets.js '<query>' [workspace_id]
|
|
// Query examples: "responder_id:123", "status:2 AND priority:3", "agent_id:123"
|
|
|
|
import { readFileSync } from 'fs';
|
|
import { homedir } from 'os';
|
|
import { join } from 'path';
|
|
|
|
function loadEnv() {
|
|
const envPath = join(homedir(), 'Library/Mobile Documents/com~apple~CloudDocs/Geoffrey/secrets/.env');
|
|
const content = readFileSync(envPath, 'utf-8');
|
|
const env = {};
|
|
for (const line of content.split('\n')) {
|
|
if (line && !line.startsWith('#')) {
|
|
const [key, ...valueParts] = line.split('=');
|
|
if (key && valueParts.length) {
|
|
env[key.trim()] = valueParts.join('=').trim();
|
|
}
|
|
}
|
|
}
|
|
return env;
|
|
}
|
|
|
|
const env = loadEnv();
|
|
const domain = env.FRESHSERVICE_DOMAIN;
|
|
const apiKey = env.FRESHSERVICE_API_KEY;
|
|
const baseUrl = `https://${domain}/api/v2`;
|
|
|
|
const query = process.argv[2];
|
|
const workspaceId = process.argv[3] || '0';
|
|
|
|
if (!query) {
|
|
console.error(JSON.stringify({ error: 'Query required. Example: "responder_id:6000130414"' }));
|
|
process.exit(1);
|
|
}
|
|
|
|
async function searchTickets(query, workspaceId) {
|
|
const url = `${baseUrl}/tickets/filter?query="${encodeURIComponent(query)}"&workspace_id=${workspaceId}`;
|
|
|
|
const response = await fetch(url, {
|
|
headers: {
|
|
'Authorization': 'Basic ' + Buffer.from(`${apiKey}:X`).toString('base64'),
|
|
'Content-Type': 'application/json'
|
|
}
|
|
});
|
|
|
|
if (!response.ok) {
|
|
const error = await response.text();
|
|
return { error: `API error ${response.status}: ${error}` };
|
|
}
|
|
|
|
const data = await response.json();
|
|
|
|
const tickets = data.tickets.map(t => ({
|
|
id: t.id,
|
|
subject: t.subject,
|
|
status: t.status,
|
|
priority: t.priority,
|
|
workspace_id: t.workspace_id,
|
|
responder_id: t.responder_id,
|
|
created_at: t.created_at,
|
|
updated_at: t.updated_at,
|
|
due_by: t.due_by
|
|
}));
|
|
|
|
return {
|
|
count: tickets.length,
|
|
tickets
|
|
};
|
|
}
|
|
|
|
try {
|
|
const result = await searchTickets(query, workspaceId);
|
|
console.log(JSON.stringify(result, null, 2));
|
|
} catch (e) {
|
|
console.error(JSON.stringify({ error: e.message }));
|
|
process.exit(1);
|
|
}
|