120 lines
2.9 KiB
JavaScript
120 lines
2.9 KiB
JavaScript
#!/usr/bin/env bun
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// List tickets with filters
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// Usage: bun list_tickets.js [options]
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// Options passed as JSON: {"workspace_id": 2, "filter": "open", "agent_id": 123, "per_page": 30}
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import { readFileSync } from 'fs';
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import { homedir } from 'os';
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import { join } from 'path';
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function loadEnv() {
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const envPath = join(homedir(), 'Library/Mobile Documents/com~apple~CloudDocs/Geoffrey/secrets/.env');
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const content = readFileSync(envPath, 'utf-8');
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const env = {};
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for (const line of content.split('\n')) {
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if (line && !line.startsWith('#')) {
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const [key, ...valueParts] = line.split('=');
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if (key && valueParts.length) {
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env[key.trim()] = valueParts.join('=').trim();
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}
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}
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}
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return env;
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}
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const env = loadEnv();
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const domain = env.FRESHSERVICE_DOMAIN;
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const apiKey = env.FRESHSERVICE_API_KEY;
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const baseUrl = `https://${domain}/api/v2`;
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// Parse options
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let options = {};
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if (process.argv[2]) {
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try {
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options = JSON.parse(process.argv[2]);
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} catch (e) {
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console.error(JSON.stringify({ error: 'Invalid JSON options' }));
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process.exit(1);
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}
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}
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async function listTickets(options) {
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const params = new URLSearchParams();
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// Workspace filter (0 = all workspaces)
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if (options.workspace_id !== undefined) {
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params.append('workspace_id', options.workspace_id);
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}
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// Predefined filters: new_and_my_open, watching, spam, deleted
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if (options.filter) {
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params.append('filter', options.filter);
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}
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// Include related data
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if (options.include) {
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params.append('include', options.include);
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}
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// Pagination
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params.append('per_page', options.per_page || 30);
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if (options.page) {
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params.append('page', options.page);
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}
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// Order
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if (options.order_type) {
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params.append('order_type', options.order_type);
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}
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// Updated since (for older tickets)
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if (options.updated_since) {
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params.append('updated_since', options.updated_since);
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}
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const url = `${baseUrl}/tickets?${params.toString()}`;
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const response = await fetch(url, {
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headers: {
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'Authorization': 'Basic ' + Buffer.from(`${apiKey}:X`).toString('base64'),
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'Content-Type': 'application/json'
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}
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});
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if (!response.ok) {
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const error = await response.text();
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return { error: `API error ${response.status}: ${error}` };
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}
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const data = await response.json();
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// Simplify output for readability
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const tickets = data.tickets.map(t => ({
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id: t.id,
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subject: t.subject,
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status: t.status,
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priority: t.priority,
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requester_id: t.requester_id,
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responder_id: t.responder_id,
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group_id: t.group_id,
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workspace_id: t.workspace_id,
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created_at: t.created_at,
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updated_at: t.updated_at,
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due_by: t.due_by
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}));
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return {
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count: tickets.length,
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tickets
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};
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}
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try {
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const result = await listTickets(options);
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console.log(JSON.stringify(result, null, 2));
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} catch (e) {
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console.error(JSON.stringify({ error: e.message }));
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process.exit(1);
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}
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