745 lines
21 KiB
Markdown
745 lines
21 KiB
Markdown
# Patient Documentation Standards
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## SOAP Notes
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SOAP (Subjective, Objective, Assessment, Plan) is the standard format for progress notes in clinical practice.
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### Purpose and Use
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**When to use SOAP notes:**
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- Daily progress notes in hospital
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- Outpatient visit documentation
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- Subspecialty consultations
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- Follow-up visits
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- Documenting response to treatment
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**Benefits:**
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- Standardized structure
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- Organized clinical reasoning
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- Facilitates communication
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- Supports billing and coding
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- Legal documentation
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### SOAP Components
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#### S - Subjective
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**Definition:** Information reported by the patient (symptoms, concerns, history)
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**Elements to include:**
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- Chief complaint or reason for visit
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- History of present illness (HPI)
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- Review of systems (ROS) relevant to visit
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- Patient's description of symptoms
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- Response to prior treatments
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- Functional impact
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- Patient concerns or questions
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**HPI Elements (use OPQRST for pain/symptoms):**
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- **O**nset: When did it start? Sudden or gradual?
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- **P**rovocation/Palliation: What makes it better or worse?
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- **Q**uality: What does it feel like? (sharp, dull, burning, etc.)
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- **R**egion/Radiation: Where is it? Does it spread?
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- **S**everity: How bad is it? (0-10 scale)
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- **T**iming: Constant or intermittent? Duration? Frequency?
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**Associated symptoms:**
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- Other symptoms occurring with primary complaint
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- Pertinent negatives (absence of expected symptoms)
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**Response to treatment:**
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- Medications taken and effect
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- Prior interventions and outcomes
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- Compliance with treatment plan
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**Example Subjective section:**
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```
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S: Patient reports persistent cough for 5 days, productive of yellow sputum. Associated
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with fever to 101.5°F, measured at home yesterday. Denies shortness of breath, chest
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pain, or hemoptysis. Started on azithromycin 2 days ago by urgent care, with minimal
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improvement. Reports decreased appetite but able to maintain hydration. Denies recent
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travel or sick contacts.
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```
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#### O - Objective
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**Definition:** Measurable, observable clinical data
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**Elements to include:**
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**Vital Signs:**
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- Temperature (°F or °C)
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- Blood pressure (mmHg)
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- Heart rate (bpm)
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- Respiratory rate (breaths/min)
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- Oxygen saturation (%)
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- Height and weight (calculate BMI)
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- Pain score if applicable
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**General Appearance:**
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- Overall appearance (well, ill, distressed)
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- Age appropriateness
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- Nutritional status
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- Hygiene
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- Affect and behavior
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**Physical Examination by System:**
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- Organized head-to-toe or by systems
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- Relevant findings for presenting complaint
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- Include pertinent positives and negatives
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**Standard examination systems:**
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1. **HEENT** (Head, Eyes, Ears, Nose, Throat)
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2. **Neck** (thyroid, lymph nodes, JVD, carotids)
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3. **Cardiovascular** (heart sounds, murmurs, peripheral pulses, edema)
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4. **Pulmonary/Respiratory** (breath sounds, work of breathing)
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5. **Abdomen** (bowel sounds, tenderness, organomegaly, masses)
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6. **Extremities** (edema, pulses, ROM, deformities)
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7. **Neurological** (mental status, cranial nerves, motor, sensory, reflexes, gait)
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8. **Skin** (rashes, lesions, wounds)
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9. **Psychiatric** (mood, affect, thought process/content)
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**Laboratory and Imaging Results:**
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- Relevant test results
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- Include reference ranges for abnormal values
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- Note timing of tests relative to visit
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**Example Objective section:**
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```
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O: Vitals: T 100.8°F, BP 128/82, HR 92, RR 18, SpO2 96% on room air
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General: Alert, mild respiratory distress, appears mildly ill
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HEENT: Oropharynx without erythema or exudates, TMs clear bilaterally
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Neck: No lymphadenopathy, no JVD
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Cardiovascular: Regular rate and rhythm, no murmurs
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Pulmonary: Decreased breath sounds right lower lobe, dullness to percussion, egophony
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present. No wheezes.
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Abdomen: Soft, non-tender, no organomegaly
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Extremities: No edema, pulses 2+ bilaterally
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Neurological: Alert and oriented x3, no focal deficits
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Labs (drawn today):
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WBC 14.2 x10³/μL (H) [ref 4.5-11.0]
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Hemoglobin 13.5 g/dL
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Platelets 245 x10³/μL
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CRP 8.5 mg/dL (H) [ref <0.5]
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Chest X-ray: Right lower lobe consolidation consistent with pneumonia
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```
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#### A - Assessment
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**Definition:** Clinical impression, diagnosis, and evaluation of patient status
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**Elements to include:**
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- Primary diagnosis or problem
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- Secondary diagnoses or problems
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- Differential diagnosis if uncertain
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- Severity assessment
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- Progress toward treatment goals
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- Complications or new problems
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**Format:**
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- Problem list (numbered)
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- Each problem with brief assessment
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- Include ICD-10 codes when appropriate for billing
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**Example Assessment section:**
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```
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A:
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1. Community-acquired pneumonia (CAP), right lower lobe (J18.1)
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- Moderate severity (CURB-65 score 1)
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- Appropriate for outpatient management
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- Minimal improvement on azithromycin, likely bacterial etiology
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2. Dehydration, mild (E86.0)
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- Secondary to decreased PO intake
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3. Type 2 diabetes mellitus (E11.9)
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- Well-controlled, continue home medications
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```
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#### P - Plan
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**Definition:** Diagnostic and therapeutic interventions
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**Elements to include:**
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- Diagnostic plan (further testing, imaging, referrals)
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- Therapeutic plan (medications, procedures, therapies)
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- Patient education and counseling
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- Follow-up arrangements
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- Specific instructions for patient
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- Return precautions (when to seek urgent care)
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**Medication documentation:**
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- Drug name (generic preferred)
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- Dose and route
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- Frequency
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- Duration
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- Indication
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**Plan organization:**
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- By problem (matches assessment)
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- By intervention type (diagnostics, therapeutics, education)
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**Example Plan section:**
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```
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P:
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1. Community-acquired pneumonia:
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Diagnostics: None additional at this time
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Therapeutics:
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- Discontinue azithromycin
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- Start amoxicillin-clavulanate 875/125 mg PO BID x 7 days
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- Supportive care: adequate hydration, rest, acetaminophen for fever
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Education:
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- Explained bacterial pneumonia diagnosis and antibiotic change
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- Discussed expected improvement within 48-72 hours
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- Return precautions: worsening dyspnea, high fever >103°F, confusion
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Follow-up: Phone call in 48 hours to assess response, clinic visit in 1 week
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2. Dehydration:
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- Encourage PO fluids, goal 2 liters/day
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- Sports drinks or electrolyte solutions acceptable
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3. Type 2 diabetes:
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- Continue metformin 1000 mg PO BID
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- Home glucose monitoring
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- Follow-up with endocrinology as scheduled
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Patient verbalized understanding and agreement with plan.
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```
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### SOAP Note Best Practices
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**Documentation standards:**
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- Write legibly if handwritten
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- Use standard abbreviations only
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- Date and time each entry
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- Sign and credential all entries
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- Document in real-time or as soon as possible
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- Avoid copy-forward errors
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- Review and update problem list
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**Billing considerations:**
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- Document medical necessity
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- Match documentation to billing level
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- Include required elements for E/M coding
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- Document time for time-based billing
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**Legal considerations:**
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- Document facts, not opinions or judgment
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- Quote patient when relevant
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- Document non-compliance objectively
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- Never alter records
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- Use addendums for corrections
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## History and Physical (H&P)
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### Purpose
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- Comprehensive baseline assessment
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- Document patient status at admission or initial encounter
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- Guide diagnosis and treatment planning
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- Required within 24 hours of admission (TJC requirement)
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### H&P Components
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#### Header Information
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- Patient name, DOB, MRN
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- Date and time of examination
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- Admitting diagnosis
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- Attending physician
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- Service
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- Location (ED, floor, ICU)
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#### Chief Complaint (CC)
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**Definition:** Brief statement of why patient is seeking care
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**Format:**
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- One sentence
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- Use patient's own words (in quotes)
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- Example: CC: "I can't catch my breath"
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#### History of Present Illness (HPI)
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**Purpose:** Detailed chronological narrative of current problem
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**Required elements (for billing):**
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- Location
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- Quality
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- Severity
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- Duration
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- Timing
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- Context
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- Modifying factors
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- Associated signs/symptoms
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**Structure:**
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- Opening statement (demographics, presenting problem)
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- Chronological description
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- Symptom characterization
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- Prior workup or treatment
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- What prompted presentation now
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**Example:**
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```
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HPI: Mr. Smith is a 65-year-old man with history of CHF (EF 35%) who presents with
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3 days of progressive dyspnea on exertion. Patient reports dyspnea now occurs with
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walking 10 feet (baseline 1-2 blocks). Associated with orthopnea (now requiring
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3 pillows, baseline 1) and lower extremity swelling. Denies chest pain, palpitations,
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or syncope. Reports medication compliance but notes running out of furosemide 2 days
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ago. Weight increased 8 lbs over past week. Has not been monitoring daily weights
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at home. Presented to ED today when dyspnea worsened and developed while at rest.
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```
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#### Past Medical History (PMH)
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**Include:**
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- Chronic medical conditions
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- Previous hospitalizations
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- Major illnesses
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- Injuries
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- Childhood illnesses (if relevant)
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**Format:**
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```
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PMH:
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1. Heart failure with reduced ejection fraction (2018), EF 35% on echo 6 months ago
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2. Coronary artery disease, s/p CABG (2019)
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3. Type 2 diabetes mellitus (2010)
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4. Hypertension (2005)
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5. Chronic kidney disease stage 3 (baseline Cr 1.8 mg/dL)
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6. Hyperlipidemia
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```
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#### Past Surgical History (PSH)
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**Include:**
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- All surgeries and procedures
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- Dates (year acceptable if exact date unknown)
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- Complications if any
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**Format:**
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```
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PSH:
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1. CABG x4 (2019), complicated by post-op atrial fibrillation
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2. Cholecystectomy (2015)
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3. Appendectomy (childhood)
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```
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#### Medications
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**Documentation:**
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- Generic name preferred
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- Dose, route, frequency
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- Indication if not obvious
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- Include over-the-counter medications
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- Herbal supplements
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- Note if patient unable to provide list
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**Format:**
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```
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Medications:
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1. Furosemide 40 mg PO daily (ran out 2 days ago)
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2. Carvedilol 12.5 mg PO BID
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3. Lisinopril 20 mg PO daily
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4. Spironolactone 25 mg PO daily
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5. Metformin 1000 mg PO BID
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6. Atorvastatin 40 mg PO daily
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7. Aspirin 81 mg PO daily
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8. Multivitamin daily
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```
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#### Allergies
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**Document:**
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- Drug allergies with reaction
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- Food allergies
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- Environmental allergies
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- NKDA if no known allergies
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**Format:**
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```
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Allergies:
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1. Penicillin → anaphylaxis (childhood)
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2. Shellfish → hives
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3. ACE inhibitors → angioedema
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```
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#### Family History (FH)
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**Include:**
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- First-degree relatives (parents, siblings, children)
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- Age and health status or age at death and cause
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- Relevant hereditary conditions
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- Family history of presenting condition if relevant
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**Format:**
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```
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Family History:
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Father: CAD, MI age 58, alive age 85
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Mother: Breast cancer, deceased age 72
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Brother: Type 2 diabetes
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Sister: Healthy
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Children: 2 sons, both healthy
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```
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#### Social History (SH)
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**Include:**
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- Tobacco use (current, former, never; pack-years if applicable)
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- Alcohol use (drinks per week, CAGE questions if indicated)
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- Illicit drug use (current, former, never; type and route)
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- Occupation
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- Living situation (alone, with family, assisted living, etc.)
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- Marital status
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- Sexual history (if relevant)
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- Exercise habits
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- Diet
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- Functional status
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**Format:**
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```
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Social History:
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Tobacco: Former smoker, quit 10 years ago (30 pack-year history)
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Alcohol: 2-3 beers per week, denies binge drinking
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Illicit drugs: Denies
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Occupation: Retired electrician
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Living situation: Lives at home with wife, 2-story house, bedroom upstairs
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Marital status: Married
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Exercise: Unable to exercise due to dyspnea
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Diet: Low sodium diet (usually adherent)
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Functional status: Independent in ADLs at baseline
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```
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#### Review of Systems (ROS)
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**Purpose:** Systematic screening for symptoms by body system
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**Requirements:**
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- Minimum 10 systems for comprehensive exam
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- Pertinent positives and negatives
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- "All other systems reviewed and negative" acceptable if documented
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**Systems:**
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1. **Constitutional**: Fever, chills, night sweats, weight change, fatigue
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2. **Eyes**: Vision changes, pain, discharge
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3. **ENT**: Hearing loss, tinnitus, sinus problems, sore throat
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4. **Cardiovascular**: Chest pain, palpitations, edema, claudication
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5. **Respiratory**: Cough, dyspnea, wheezing, hemoptysis
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6. **Gastrointestinal**: Nausea, vomiting, diarrhea, constipation, abdominal pain
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7. **Genitourinary**: Dysuria, frequency, hematuria, incontinence
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8. **Musculoskeletal**: Joint pain, swelling, stiffness, weakness
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9. **Skin**: Rashes, lesions, itching, changes in moles
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10. **Neurological**: Headache, dizziness, syncope, seizures, weakness, numbness
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11. **Psychiatric**: Mood changes, depression, anxiety, sleep disturbance
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12. **Endocrine**: Heat/cold intolerance, polyuria, polydipsia
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13. **Hematologic/Lymphatic**: Easy bruising, bleeding, lymph node swelling
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14. **Allergic/Immunologic**: Seasonal allergies, frequent infections
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**Format:**
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```
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ROS:
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Constitutional: Denies fever, chills. Reports fatigue and weight gain (8 lbs).
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Cardiovascular: Reports dyspnea, orthopnea, lower extremity edema. Denies chest pain,
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palpitations, syncope.
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Respiratory: Denies cough, wheezing, hemoptysis.
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Gastrointestinal: Denies nausea, vomiting, diarrhea, constipation, abdominal pain.
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All other systems reviewed and negative.
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```
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#### Physical Examination
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**General organization:**
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- Vital signs first
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- General appearance
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- Systematic examination head-to-toe
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**Vital signs:**
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```
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Vitals: T 98.2°F, BP 142/88, HR 105, RR 24, SpO2 88% on room air → 95% on 2L NC
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Height: 5'10", Weight: 195 lbs (baseline 187 lbs), BMI 28
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```
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**System examinations:**
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**General:** Well-developed, obese man in moderate respiratory distress, sitting upright in bed
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**HEENT:**
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- Head: Normocephalic, atraumatic
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- Eyes: PERRLA, EOMI, no scleral icterus
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- Ears: TMs clear bilaterally
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- Nose: Nares patent, no discharge
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- Throat: Oropharynx without erythema or exudates
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**Neck:** Supple, no lymphadenopathy, JVP elevated to 12 cm, no thyromegaly
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**Cardiovascular:**
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- Inspection: No visible PMI
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- Palpation: PMI laterally displaced
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- Auscultation: Tachycardic regular rhythm, S3 gallop present, 2/6 holosystolic murmur at apex radiating to axilla
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- Peripheral pulses: 2+ radial, 1+ dorsalis pedis bilaterally
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**Pulmonary:**
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- Inspection: Increased work of breathing, using accessory muscles
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- Palpation: Tactile fremitus symmetric
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- Percussion: Dullness to percussion at bilateral bases
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- Auscultation: Bilateral crackles halfway up lung fields, no wheezes
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**Abdomen:**
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- Inspection: Obese, no distention
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- Auscultation: Normoactive bowel sounds
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- Percussion: Tympanic
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- Palpation: Soft, non-tender, no masses, no hepatosplenomegaly
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**Extremities:** 3+ pitting edema to mid-calf bilaterally, no cyanosis or clubbing
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**Skin:** Warm and dry, no rashes
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**Neurological:**
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- Mental status: Alert and oriented to person, place, time
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- Cranial nerves: II-XII intact
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- Motor: 5/5 strength all extremities
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- Sensory: Intact to light touch
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- Reflexes: 2+ symmetric
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- Gait: Deferred due to respiratory distress
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- Cerebellar: Finger-to-nose intact
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**Psychiatric:** Anxious affect appropriate to illness, normal thought process
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#### Laboratory and Imaging
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**Include:**
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- All relevant labs with reference ranges
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- Imaging studies with key findings
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- ECG findings
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- Other diagnostic tests
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**Example:**
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```
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Laboratory Data:
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CBC: WBC 8.5, Hgb 11.2 (L), Hct 34%, Plt 245
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BMP: Na 132 (L), K 3.2 (L), Cl 98, CO2 30, BUN 45 (H), Cr 2.1 (H, baseline 1.8), glucose 145
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Troponin: <0.04 (normal)
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BNP: 1250 pg/mL (H, elevated)
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Imaging:
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Chest X-ray: Cardiomegaly, bilateral pleural effusions, pulmonary vascular congestion
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consistent with volume overload
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ECG: Sinus tachycardia at 105 bpm, left ventricular hypertrophy, no acute ST-T changes
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```
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#### Assessment and Plan
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**Format:** Problem-based with numbered problem list
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**Example:**
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```
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Assessment and Plan:
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65-year-old man with history of CHF (EF 35%) presenting with acute decompensated
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heart failure.
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1. Acute decompensated heart failure (I50.23)
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- NYHA Class IV symptoms
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- Volume overload on exam and imaging
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- Precipitated by medication non-adherence (ran out of furosemide)
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- BNP elevated at 1250
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Diagnostics:
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- Echocardiogram to assess current EF and valvular function
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- Daily weights and strict I/O
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Therapeutics:
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- Furosemide 40 mg IV BID, goal negative 1-2L daily
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- Continue carvedilol, lisinopril, spironolactone
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- Oxygen 2L NC, goal SpO2 >92%
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- Low sodium diet (<2g/day), fluid restriction 1.5L/day
|
|
- Telemetry monitoring
|
|
Follow-up: Will reassess after diuresis, goal discharge in 3-5 days
|
|
|
|
2. Acute kidney injury on CKD stage 3 (N17.9, N18.3)
|
|
- Cr 2.1 from baseline 1.8, likely prerenal from poor forward flow
|
|
- Monitor daily, expect improvement with diuresis
|
|
- Hold nephrotoxic agents
|
|
|
|
3. Hypokalemia (E87.6)
|
|
- K 3.2, likely from prior diuretic use
|
|
- Replete K 40 mEq PO x1, then reassess
|
|
- Continue spironolactone for K-sparing effect
|
|
|
|
4. Hyponatremia (E87.1)
|
|
- Na 132, likely dilutional from volume overload
|
|
- Expect improvement with diuresis
|
|
- Fluid restriction as above
|
|
|
|
5. Type 2 diabetes mellitus (E11.9)
|
|
- Well-controlled
|
|
- Continue home metformin
|
|
- Monitor glucose while hospitalized
|
|
|
|
6. Coronary artery disease (I25.10)
|
|
- Stable, no acute coronary syndrome
|
|
- Continue aspirin, statin, beta-blocker
|
|
|
|
Code status: Full code
|
|
Disposition: Admit to telemetry floor
|
|
```
|
|
|
|
## Discharge Summary
|
|
|
|
### Purpose
|
|
|
|
- Communicate hospital care to outpatient providers
|
|
- Document hospital course and outcomes
|
|
- Ensure continuity of care
|
|
- Meet regulatory requirements (TJC, CMS)
|
|
|
|
### Timing
|
|
|
|
**Requirements:**
|
|
- Complete within 30 days of discharge (CMS)
|
|
- Many hospitals require within 24-48 hours
|
|
- Available at time of follow-up appointment
|
|
|
|
### Components
|
|
|
|
#### Header
|
|
|
|
- Patient demographics
|
|
- Admission date and discharge date
|
|
- Length of stay
|
|
- Attending physician
|
|
- Consulting services
|
|
- Primary care physician
|
|
|
|
#### Admission Diagnosis
|
|
|
|
Principal reason for hospitalization
|
|
|
|
#### Discharge Diagnosis
|
|
|
|
**Format:** Numbered list, prioritized
|
|
|
|
**Example:**
|
|
```
|
|
Discharge Diagnoses:
|
|
1. Acute decompensated heart failure
|
|
2. Acute kidney injury on chronic kidney disease stage 3
|
|
3. Hypokalemia
|
|
4. Hyponatremia
|
|
5. Coronary artery disease
|
|
6. Type 2 diabetes mellitus
|
|
```
|
|
|
|
#### Hospital Course
|
|
|
|
**Content:**
|
|
- Chronological narrative or problem-based
|
|
- Key events and interventions
|
|
- Response to treatment
|
|
- Procedures performed
|
|
- Consultations
|
|
- Complications
|
|
- Significant test results
|
|
|
|
**Example (brief):**
|
|
```
|
|
Hospital Course:
|
|
Mr. Smith was admitted with acute decompensated heart failure in the setting of
|
|
medication non-adherence. He was diuresed with IV furosemide with net negative
|
|
5 liters over 3 days, with significant improvement in dyspnea and resolution of
|
|
lower extremity edema. Echocardiogram showed persistent reduced EF of 30%, similar
|
|
to prior. Kidney function improved to baseline with diuresis. Electrolytes were
|
|
repleted and normalized. Patient was transitioned to oral furosemide on hospital
|
|
day 3 and remained stable. He was ambulating without dyspnea on room air by
|
|
discharge. Comprehensive heart failure education was provided.
|
|
```
|
|
|
|
#### Procedures
|
|
|
|
```
|
|
Procedures:
|
|
1. Echocardiogram transthoracic (hospital day 1)
|
|
```
|
|
|
|
#### Discharge Medications
|
|
|
|
**Format:**
|
|
- Complete list with instructions
|
|
- **NEW** medications highlighted
|
|
- **CHANGED** medications noted
|
|
- **DISCONTINUED** medications listed
|
|
|
|
**Example:**
|
|
```
|
|
Discharge Medications:
|
|
1. Furosemide 60 mg PO daily [INCREASED from 40 mg]
|
|
2. Carvedilol 12.5 mg PO BID [UNCHANGED]
|
|
3. Lisinopril 20 mg PO daily [UNCHANGED]
|
|
4. Spironolactone 25 mg PO daily [UNCHANGED]
|
|
5. Metformin 1000 mg PO BID [UNCHANGED]
|
|
6. Atorvastatin 40 mg PO daily [UNCHANGED]
|
|
7. Aspirin 81 mg PO daily [UNCHANGED]
|
|
```
|
|
|
|
#### Discharge Condition
|
|
|
|
```
|
|
Discharge Condition:
|
|
Hemodynamically stable, ambulatory, no supplemental oxygen requirement, euvolemic
|
|
on exam, baseline functional status restored.
|
|
```
|
|
|
|
#### Discharge Disposition
|
|
|
|
```
|
|
Discharge Disposition:
|
|
Home with self-care
|
|
```
|
|
|
|
#### Follow-up Plans
|
|
|
|
**Include:**
|
|
- Appointments scheduled
|
|
- Recommended follow-up timing
|
|
- Pending tests or studies at discharge
|
|
- Referrals made
|
|
|
|
**Example:**
|
|
```
|
|
Follow-up:
|
|
1. Cardiology appointment with Dr. Jones on [date] at [time]
|
|
2. Primary care with Dr. Smith in 1 week
|
|
3. Home health for vital sign monitoring and medication reconciliation
|
|
4. Repeat BMP in 1 week (arranged, lab slip provided)
|
|
```
|
|
|
|
#### Patient Instructions
|
|
|
|
**Include:**
|
|
- Activity restrictions
|
|
- Dietary restrictions
|
|
- Wound care (if applicable)
|
|
- Equipment or home services
|
|
- Monitoring instructions (daily weights, glucose, BP)
|
|
- Return precautions
|
|
|
|
**Example:**
|
|
```
|
|
Patient Instructions:
|
|
1. Weigh yourself daily every morning, call doctor if gain >2 lbs in 1 day or >5 lbs
|
|
in 1 week
|
|
2. Low sodium diet (<2 grams per day)
|
|
3. Fluid restriction 2 liters per day
|
|
4. Take all medications as prescribed, do not run out of medications
|
|
5. Activity: Resume normal activities as tolerated
|
|
6. Return to ER or call 911 if: severe shortness of breath, chest pain, severe swelling,
|
|
or other concerning symptoms
|
|
```
|
|
|
|
---
|
|
|
|
This reference provides comprehensive standards for patient clinical documentation including SOAP notes, H&P, and discharge summaries. Use these guidelines to ensure complete, accurate, and compliant clinical documentation.
|
|
|