7.5 KiB
Audience Creation Examples and Use Cases
E-commerce Audiences
High-Value Customers
Use Case: Target users who have spent over $500 lifetime for VIP promotions
Configuration:
- Scope: User
- Conditions:
totalRevenue(lifetime) greater than 500purchaseCount(lifetime) greater than or equal to 3
- Membership Duration: 540 days (maximum)
- Export: Google Ads for remarketing
Trigger:
- Send event:
high_value_user_enteredwhen user joins audience - Use for: Custom marketing automation
Cart Abandoners (Last 7 Days)
Use Case: Retarget users who added to cart but didn't purchase
Configuration:
- Sequence:
- User triggered
add_to_cart(within last 7 days) - Did NOT trigger
purchase(within 7 days after cart add)
- User triggered
- Membership Duration: 7 days
- Export: Google Ads
Variations:
- High-value cart (value > $100)
- Multiple cart adds (2+ times)
- Specific product category
Product Category Enthusiasts
Use Case: Users interested in specific product categories
Configuration:
- Event Condition:
- Event:
view_item - Parameter:
item_categoryequals "Electronics" - Time period: Last 30 days
- Minimum: 3 occurrences
- Event:
- Membership Duration: 30 days
Repeat Purchasers
Use Case: Users who have purchased multiple times
Configuration:
- Conditions:
purchaseCount(lifetime) greater than or equal to 2- Last purchase within 90 days
- Membership Duration: 180 days
Engagement Audiences
Highly Engaged Visitors
Use Case: Users who spend significant time on site
Configuration:
- Conditions:
sessionCount(last 30 days) greater than or equal to 5averageEngagementTimePerSessiongreater than 60 secondsscreenPageViewsPerSessiongreater than 3
- Membership Duration: 30 days
Video Watchers
Use Case: Users who engaged with video content
Configuration:
- Event Condition:
- Event:
video_completeORvideo_progress - Time period: Last 30 days
- Event:
- Membership Duration: 30 days
Blog Readers
Use Case: Users who read blog content
Configuration:
- Event Condition:
- Event:
page_view - Parameter:
page_locationcontains "/blog/" - Minimum occurrences: 3 (last 30 days)
- Event:
- Membership Duration: 30 days
Acquisition Audiences
Organic Search Visitors
Use Case: Users from organic search for SEO analysis
Configuration:
- Conditions:
firstUserSourceequals "google"firstUserMediumequals "organic"
- Membership Duration: 90 days
Paid Campaign Converters
Use Case: Users who converted from specific campaign
Configuration:
- Conditions:
sessionSourceequals "google"sessionMediumequals "cpc"sessionCampaignNameequals "summer_sale_2024"- Event:
purchase(within campaign session)
- Membership Duration: 90 days
Social Media Visitors
Use Case: Users from social platforms
Configuration:
- Conditions:
sessionSourcein ["facebook", "instagram", "twitter", "linkedin"]sessionCountgreater than or equal to 2
- Membership Duration: 30 days
Geographic and Demographic Audiences
Local Market Audience
Use Case: Users in specific geographic area
Configuration:
- Conditions:
countryequals "United States"regionequals "California"cityin ["Los Angeles", "San Francisco", "San Diego"]
- Membership Duration: 90 days
Mobile Power Users
Use Case: Engaged mobile users
Configuration:
- Conditions:
deviceCategoryequals "mobile"sessionCount(last 30 days) greater than or equal to 10averageEngagementTimegreater than 120 seconds
- Membership Duration: 30 days
Desktop Researchers
Use Case: Users who browse on desktop (potential B2B)
Configuration:
- Conditions:
deviceCategoryequals "desktop"sessionDurationgreater than 300 secondsscreenPageViewsPerSessiongreater than 5
- Membership Duration: 30 days
Behavioral Audiences
Frequent Visitors (Not Converted)
Use Case: Engaged users who haven't purchased yet
Configuration:
- Conditions:
sessionCount(lifetime) greater than or equal to 5purchaseCount(lifetime) equals 0
- Membership Duration: 60 days
Product Comparison Shoppers
Use Case: Users viewing multiple products
Configuration:
- Sequence:
view_item(at least 5 times in last 7 days)- Did NOT
purchase
- Membership Duration: 14 days
Newsletter Subscribers
Use Case: Users who signed up for newsletter
Configuration:
- Event Condition:
- Event:
sign_upORnewsletter_subscribe - Time period: Last 180 days
- Event:
- Membership Duration: 180 days
Predictive Audiences
Likely Purchasers (Next 7 Days)
Use Case: Target users with high purchase probability
Configuration:
- Predictive Metric: Purchase probability
- Threshold: Greater than 50%
- Membership Duration: 7 days
- Requirements: 1,000+ purchasers in last 28 days
At-Risk of Churn
Use Case: Re-engage users likely to leave
Configuration:
- Predictive Metric: Churn probability
- Threshold: Greater than 60%
- Membership Duration: 14 days
- Export: Google Ads for retention campaigns
High Revenue Potential
Use Case: Focus on users likely to generate revenue
Configuration:
- Predictive Metric: Predicted 28-day revenue
- Threshold: Greater than $100
- Membership Duration: 28 days
Advanced Audiences
Lookalike to Best Customers
Use Case: Find similar users to high-value customers (Google Ads Smart Bidding)
Configuration:
- Create "Best Customers" audience:
totalRevenuegreater than 1000- Export to Google Ads
- In Google Ads:
- Create Similar Audiences
- Based on "Best Customers" list
- Expansion size: 5-10%
Cross-Sell Opportunity
Use Case: Users who bought Product A but not Product B
Configuration:
- Sequence:
purchasewithitem_idequals "product_a"- Did NOT
purchasewithitem_idequals "product_b" - Time window: Last 90 days
- Membership Duration: 90 days
Abandoned Checkout
Use Case: Users who started but didn't complete checkout
Configuration:
- Sequence:
begin_checkout(within last 3 days)- Did NOT
purchase(within 3 days after checkout)
- Membership Duration: 7 days
- Export: Google Ads for recovery campaigns
Audience Combination Strategies
Highly Engaged + Not Purchased
Combine:
- Audience 1: Highly Engaged (5+ sessions)
- Audience 2: Non-Purchasers (0 purchases)
- Result: Warm leads ready for conversion campaign
Mobile + Cart Abandoners
Combine:
- Audience 1: Mobile Users
- Audience 2: Cart Abandoners
- Result: Mobile-optimized recovery campaigns
Geographic + High Value
Combine:
- Audience 1: California Residents
- Audience 2: High-Value Customers
- Result: Regional VIP targeting
Testing and Validation
Minimum Viable Audience:
- Wait 24-48 hours after creation
- Check audience size in Admin → Audiences
- Minimum 100 users (1,000 for EEA) for export
Validation Steps:
- Create test audience with broad conditions
- Verify users populate (check size after 24 hours)
- Export to Google Ads test
- Refine conditions based on size and performance
A/B Testing Audiences:
- Create variations of same concept
- Export both to Ads
- Compare performance
- Optimize based on results