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commands/monitor-community-sentiment.md

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+---
+name: monitor-community-sentiment
+description: Produces sentiment dashboard, risk alerts, and advocacy opportunities across social + community channels.
+usage: /social-media-marketing:monitor-community-sentiment --window 14d --channels twitter,linkedin,community --alert-threshold high
+---
+
+# Command: monitor-community-sentiment
+
+## Inputs
+- **window** – lookback window (7d | 14d | 30d | custom).
+- **channels** – comma-separated list (twitter, linkedin, instagram, tiktok, reddit, community, discord, slack).
+- **alert-threshold** – low | medium | high (controls sensitivity and escalation path).
+- **topics** – optional keywords or product lines to prioritize.
+- **export** – dashboard | memo | csv (default dashboard).
+
+## Workflow
+1. **Data Aggregation** – pull social listening feeds, community platform exports, and support tags.
+2. **Sentiment & Theme Analysis** – classify mentions by sentiment, topic, influencer tier, and severity.
+3. **Risk & Opportunity Detection** – flag negative surges, competitor narratives, or advocate spikes.
+4. **Action Routing** – generate follow-up tasks for comms, support, product, or community teams.
+5. **Reporting Package** – compile dashboard/memo with highlights, risks, and recommended actions.
+
+## Outputs
+- Sentiment dashboard snapshot with charts and insight callouts.
+- Escalation list with owners, due dates, and response guidance.
+- Advocate/opportunity tracker for campaign activation.
+
+## Agent/Skill Invocations
+- `community-insights-lead` – leads listening + analysis.
+- `social-strategy-director` – reviews risks + executive updates.
+- `community-sentiment-dashboard` skill – structures reporting outputs.
+- `community-advocacy-toolkit` skill – (optional) seeds advocate activation follow-ups.
+
+---