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skills/call-analysis-framework/SKILL.md

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+---
+name: call-analysis-framework
+description: Use to score calls, capture highlights, and convert insights into actions.
+---
+
+# Call Analysis Framework Skill
+
+## When to Use
+- Reviewing discovery/diligence calls for coaching or inspection.
+- Automating scorecards for enablement or QA teams.
+- Prepping executive summaries of key customer conversations.
+
+## Framework
+1. **Section Definition** – intro, discovery, value, objection handling, next steps (customizable).
+2. **Scoring Rubric** – 1-5 scale with observable behaviors for each section.
+3. **Signal Tags** – categorize quotes (pain, metrics, stakeholders, commitments, risks).
+4. **Insight Summaries** – auto-generate “what went well” vs “improve” lists with evidence.
+5. **Action Routing** – push tasks to CRM, assign coaching drills, or escalate to leadership.
+
+## Templates
+- Call analysis worksheet (scores, notes, quotes, actions).
+- Highlight reel brief with timestamp, quote, takeaway.
+- Manager inspection summary ready for pipeline reviews.
+
+## Tips
+- Keep rubric consistent across teams to enable benchmarking.
+- Capture 2-3 verbatim quotes per section for credibility.
+- Pair with `meddic-checklist` when evaluating qualification coverage.
+
+---