1.4 KiB
1.4 KiB
name, description, usage
| name | description | usage |
|---|---|---|
| manage-crisis | Generates crisis communications plan with statements, stakeholder sequencing, and monitoring tasks. | /pr-communications:manage-crisis --incident "service outage" --severity high --regions "US,EU" |
Command: manage-crisis
Inputs
- incident – short description of issue.
- severity – low/medium/high.
- regions – affected geographies.
- audiences – optional list (customers, partners, regulators, employees).
- status_page – whether status page exists (true/false).
Workflow
- Triage – capture facts, impact, known unknowns.
- Stakeholder Matrix – map audiences, tone, required approval layers.
- Messaging Kit – produce holding statement, FAQ, internal memo, customer email, social/status updates.
- Channel Sequence – order of communications with timestamps and owners.
- Monitoring Plan – sentiment listening, press tracking, escalation triggers, and post-mortem schedule.
Outputs
- Crisis comms brief with timeline and decision tree.
- Draft statements + FAQs ready for legal review.
- Monitoring checklist + reporting template.
Agent/Skill Invocations
crisis-manager– leads response planning.messaging-frameworksskill – ensures message consistency.crisis-playbooksskill – adds templates, escalation paths, and monitoring guardrails.