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skills/ab-testing/SKILL.md
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skills/ab-testing/SKILL.md
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---
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name: ab-testing
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description: Use when designing experiments for subject lines, offers, cadences, or
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journeys.
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---
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# Experimentation & A/B Testing Skill
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## When to Use
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- Validating new subject lines or creative.
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- Testing segmentation hypotheses (persona vs behavior).
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- Optimizing cadence, timing, or automation triggers.
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## Framework
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1. **Hypothesis** – define expected uplift + rationale.
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2. **Metric Selection** – primary (open/click/conv) + guardrails (unsubs, spam).
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3. **Sample Sizing** – ensure stat significance (min 500 recipients per variant or use power calculator).
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4. **Execution** – randomize, keep variants isolated, limit simultaneous tests.
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5. **Analysis** – use z-test or Bayesian uplift; document learnings.
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## Templates
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- Experiment brief (hypothesis, segments, KPI, risk guardrails).
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- Variant table (control vs test inputs, creative asset links, owner).
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- Calculator sheet for minimum detectable effect + sample size.
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- Post-test debrief doc capturing learnings + rollout plan.
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## Experiment Ideas
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- Subject line vs preview text combos.
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- CTA placement (hero vs footer).
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- Personalization depth (basic vs dynamic modules).
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- Wait times between touches.
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## Tips
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- Run no more than two tests per journey simultaneously.
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- Recycle learnings into playbooks + automation templates.
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- Segment results by persona to catch hidden signals.
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---
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39
skills/deliverability-ops/SKILL.md
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skills/deliverability-ops/SKILL.md
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---
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name: deliverability-ops
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description: Use when investigating inbox placement, reputation, and compliance signals
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across senders.
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---
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# Deliverability Operations Skill
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## When to Use
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- Inbox placement drops or spam-folder complaints.
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- Preparing for IP/domain warmups or volume ramps.
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- Auditing authentication, feedback loops, or compliance settings.
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## Framework
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### Signals to Monitor
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1. **Engagement** – opens, clicks, unsubscribes, spam complaints by ISP.
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2. **Reputation** – Google Postmaster, Microsoft SNDS, Talos/Barracuda, Spamhaus, Validity.
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3. **Infrastructure** – SPF/DKIM/DMARC alignment, BIMI, TLS, reverse DNS, dedicated vs shared IP.
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4. **List Health** – bounce types, spam traps, opt-in provenance, inactivity thresholds.
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### Playbook Steps
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1. Snapshot key metrics over last 7/30 days.
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2. Identify affected mailbox providers (Gmail, Outlook, Yahoo, etc.).
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3. Validate authentication + sending domains.
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4. Segment audiences by engagement tier; limit sends to VIP/high intent.
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5. Recommend remediation actions (warmup plan, content refresh, list cleaning, cadence adjustment).
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## Templates
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- Deliverability diagnostic worksheet (reputation + infrastructure + content).
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- IP/domain warmup tracker (volume ramp table).
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- Compliance checklist (CAN-SPAM, CASL, GDPR/CCPA, unsubscribe handling).
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## Tips
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- Pair with `segmentation` skill to isolate healthy cohorts.
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- Document every remediation change to correlate with future reputation shifts.
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- Align marketing, security, and legal teams on consent language.
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---
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34
skills/drip-campaigns/SKILL.md
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skills/drip-campaigns/SKILL.md
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---
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name: drip-campaigns
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description: Use when you need to map sequenced nurture flows with pacing, storytelling
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arcs, and value ladders.
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---
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# Drip Campaign Design Skill
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## Framework
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1. **Objective Mapping** – each touch must have a single job (educate, qualify, convert).
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2. **Value Ladder** – sequence benefits from awareness → consideration → decision.
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3. **Cadence** – balance urgency with fatigue (24–48h early, 72h+ later).
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4. **Signal-Based Branching** – accelerate for high intent, slow for low engagement.
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## Templates
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```
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Touch | Timing | Objective | Content Angle | CTA | Personalization
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```
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- Message hierarchy worksheet
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- Cadence testing checklist
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- Personalization matrix (firmographic + behavioral signals)
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## Tips
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- Alternate between insight, proof, and offer touches to keep attention high.
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- Use soft CTAs early, stronger CTAs after value delivered.
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- Add progressive profiling questions to capture more data per touch.
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- Mirror messaging across ads + sales outreach so the drip feels orchestrated.
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## When to Use
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- Launching a new nurture series and need a cadence blueprint.
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- Translating product education journeys into sequenced content.
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- Reworking underperforming drips with better pacing and offers.
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---
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35
skills/segmentation/SKILL.md
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skills/segmentation/SKILL.md
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---
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name: segmentation
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description: Use when designing filters, suppression logic, and personalization cohorts
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for campaigns or automations.
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---
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# Advanced Segmentation Playbooks
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## When to Use
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- Planning campaigns requiring persona, lifecycle, or behavioral splits.
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- Creating suppression logic to protect deliverability and compliance.
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- Building engagement tiers for experimentation and reporting.
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## Framework
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1. **Lifecycle Grid** – axis of lifecycle stage vs engagement level.
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2. **Data Integrity** – confirm consent, field completeness, and recency.
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3. **Priority Scoring** – route high-value segments to premium workflows.
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## Checklist
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- ✅ Primary filter (persona, stage, product usage)
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- ✅ Secondary filters (intent, region, business size)
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- ✅ Suppress: unsubscribed, bounced, low engagement, legal blocks
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- ✅ Personalization fields: {{first_name}}, {{company}}, dynamic modules
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## Templates
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- **Segmentation Matrix**: See `assets/segmentation_matrix.md` for tier definitions and logic examples.
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- **Launch Tiering** – VIP, Prospects, Dormant with separate cadence and pacing table.
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- **Signal-Driven** – product milestones trigger micro-segments; includes trigger → audience matrix.
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- **Compliance Safe** – CASL/GDPR consent matrix + suppression filters by region.
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## Tips
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- Keep segment definitions in a shared schema doc for consistency.
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- Use dashboards to monitor size changes week over week.
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- Pair segmentation with A/B testing to validate hypotheses.
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