1.5 KiB
1.5 KiB
name, description
| name | description |
|---|---|
| segmentation | Use when designing filters, suppression logic, and personalization cohorts for campaigns or automations. |
Advanced Segmentation Playbooks
When to Use
- Planning campaigns requiring persona, lifecycle, or behavioral splits.
- Creating suppression logic to protect deliverability and compliance.
- Building engagement tiers for experimentation and reporting.
Framework
- Lifecycle Grid – axis of lifecycle stage vs engagement level.
- Data Integrity – confirm consent, field completeness, and recency.
- Priority Scoring – route high-value segments to premium workflows.
Checklist
- ✅ Primary filter (persona, stage, product usage)
- ✅ Secondary filters (intent, region, business size)
- ✅ Suppress: unsubscribed, bounced, low engagement, legal blocks
- ✅ Personalization fields: {{first_name}}, {{company}}, dynamic modules
Templates
- Segmentation Matrix: See
assets/segmentation_matrix.mdfor tier definitions and logic examples. - Launch Tiering – VIP, Prospects, Dormant with separate cadence and pacing table.
- Signal-Driven – product milestones trigger micro-segments; includes trigger → audience matrix.
- Compliance Safe – CASL/GDPR consent matrix + suppression filters by region.
Tips
- Keep segment definitions in a shared schema doc for consistency.
- Use dashboards to monitor size changes week over week.
- Pair segmentation with A/B testing to validate hypotheses.