Initial commit

commands/identify-advocates.md

@@ -0,0 +1,33 @@
+---
+name: identify-advocates
+description: Scores customers for advocacy readiness and produces outreach roster.
+usage: /customer-advocacy-orchestration:identify-advocates --goal "enterprise references" --segments "healthcare,finance" --limit 20
+---
+
+# Command: identify-advocates
+
+## Inputs
+- **goal** – advocacy need (references, case studies, speakers, advisory board).
+- **segments** – optional list of industries, regions, or tiers to prioritize.
+- **limit** – max number of candidates to surface.
+- **exclusions** – optional filters (active escalations, NDA restrictions).
+- **signals** – optional metrics to emphasize (product usage, NPS, expansion, community activity).
+
+## Workflow
+1. **Data Aggregation** – pull health scores, usage telemetry, NPS/CSAT, deal history, and community participation.
+2. **Scoring Model** – apply readiness model (value delivered × relationship strength × risk factors).
+3. **Opportunity Tagging** – classify advocates by potential program (reference call, webinar, story, council).
+4. **Consent & Risk Review** – check existing permissions, legal constraints, and account escalations.
+5. **Output Packaging** – generate roster with recommended outreach scripts and owners.
+
+## Outputs
+- Candidate list with score, fit notes, and suggested asks.
+- Consent/compliance status per account.
+- Outreach plan (owner, channel, timing) tied to CRM tasks.
+
+## Agent/Skill Invocations
+- `advocacy-strategist` – validates scoring and prioritization.
+- `advocate-sourcing` skill – provides scoring framework + data templates.
+- `reference-manager` – receives high-priority reference opportunities.
+
+---