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12
.claude-plugin/plugin.json
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12
.claude-plugin/plugin.json
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{
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"name": "customer-cases",
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"description": "Summarize the RHCOS OCPBUGS with an open Customer Case",
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"version": "0.0.0-2025.11.28",
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"author": {
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"name": "coreos",
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"email": "zhongweili@tubi.tv"
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},
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"commands": [
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"./commands"
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]
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}
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3
README.md
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README.md
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# customer-cases
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Summarize the RHCOS OCPBUGS with an open Customer Case
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commands/customer-cases.md
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commands/customer-cases.md
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# CoreOS Customer Cases Bug Report Generator
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Generate a comprehensive weekly report of CoreOS bugs that have Customer Cases linked to them using the jira CLI tool.
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## JQL Query
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Use this JQL query to retrieve all active CoreOS bugs with customer cases:
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```
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filter = "CoreOS Bugs" AND "SFDC Cases Counter" > 0 AND issuetype = Bug and Project in (RHEL, COS, OCPBUGS) AND statusCategory != Done
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```
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## Implementation
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### Step 1: Execute JQL Query
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```bash
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jira issue list -q 'filter = "CoreOS Bugs" AND "SFDC Cases Counter" > 0 AND Project in (RHEL, COS, OCPBUGS) AND statusCategory NOT IN (Done)' --plain --columns key,summary,assignee,created,status,labels
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```
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### Step 2: Analysis Requirements
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1. Weekly New Bugs: Identify bugs created within the current week (Monday-Sunday)
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2. Unassigned Bugs: Find all bugs with empty assignee fields
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3. Age Categorization: Group bugs by age:
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- Recent: < 1 month old
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- Medium-term: 1-3 months old
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- Long-term: 3+ months old
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4. Assignment Summary: Count bugs by assignee
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5. Statistics: Calculate oldest bug age and total counts
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#### Special Attention Items:
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- CVE-related bugs (flag as security concerns)
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- Bugs over 100 days old without assignment
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- Multiple new bugs in a single week
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- Highlight the issue with rhcos-waitingonrhel label
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45
plugin.lock.json
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45
plugin.lock.json
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{
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"$schema": "internal://schemas/plugin.lock.v1.json",
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"pluginId": "gh:coreos/ai-helpers:plugins/customer-cases",
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"normalized": {
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"repo": null,
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"ref": "refs/tags/v20251128.0",
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"commit": "76977688e5aeb998c8b8a7e4b056093a5438e1dd",
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"treeHash": "b797fea34a92fc0b4251737f14146f8c0f35425007b5efc92ed899f5779df388",
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"generatedAt": "2025-11-28T10:15:46.767939Z",
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"toolVersion": "publish_plugins.py@0.2.0"
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},
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"origin": {
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"remote": "git@github.com:zhongweili/42plugin-data.git",
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"branch": "master",
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"commit": "aa1497ed0949fd50e99e70d6324a29c5b34f9390",
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"repoRoot": "/Users/zhongweili/projects/openmind/42plugin-data"
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},
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"manifest": {
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"name": "customer-cases",
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"description": "Summarize the RHCOS OCPBUGS with an open Customer Case",
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"version": null
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},
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"content": {
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"files": [
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{
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"path": "README.md",
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"sha256": "aa80ae763ee2312d32525dcb03686447975dc8a087ff6247b0697655f1d8203e"
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},
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{
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"path": ".claude-plugin/plugin.json",
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"sha256": "e8bcbf427598e1840bb6f4e40b4c014809506882165c7f9d626064a96cb89a2f"
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},
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{
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"path": "commands/customer-cases.md",
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"sha256": "251c453a19fab48a490855f6a9d377b5e92f2791b69f2a2861aa083e7e9759ef"
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}
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],
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"dirSha256": "b797fea34a92fc0b4251737f14146f8c0f35425007b5efc92ed899f5779df388"
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},
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"security": {
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"scannedAt": null,
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"scannerVersion": null,
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"flags": []
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}
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}
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