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skills/troubleshoot/operations/diagnostics.md
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skills/troubleshoot/operations/diagnostics.md
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# Full System Diagnostics
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Comprehensive step-by-step diagnostic workflow for claude-mem issues.
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## Diagnostic Workflow
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Run these checks systematically to identify the root cause:
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### 1. Check PM2 Worker Status
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First, verify if the worker service is running:
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```bash
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# Check if PM2 is available
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which pm2 || echo "PM2 not found in PATH"
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# List PM2 processes
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pm2 jlist 2>&1
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# If pm2 is not found, try the local installation
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~/.claude/plugins/marketplaces/thedotmack/node_modules/.bin/pm2 jlist 2>&1
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```
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**Expected output:** JSON array with `claude-mem-worker` process showing `"status": "online"`
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**If worker not running or status is not "online":**
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```bash
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cd ~/.claude/plugins/marketplaces/thedotmack/
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pm2 start ecosystem.config.cjs
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# Or use local pm2:
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node_modules/.bin/pm2 start ecosystem.config.cjs
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```
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### 2. Check Worker Service Health
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Test if the worker service responds to HTTP requests:
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```bash
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# Default port is 37777
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curl -s http://127.0.0.1:37777/health
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# Check custom port from settings
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PORT=$(cat ~/.claude-mem/settings.json 2>/dev/null | grep CLAUDE_MEM_WORKER_PORT | grep -o '[0-9]\+' || echo "37777")
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curl -s http://127.0.0.1:$PORT/health
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```
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**Expected output:** `{"status":"ok"}`
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**If connection refused:**
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- Worker not running → Go back to step 1
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- Port conflict → Check what's using the port:
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```bash
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lsof -i :37777 || netstat -tlnp | grep 37777
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```
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### 3. Check Database
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Verify the database exists and contains data:
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```bash
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# Check if database file exists
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ls -lh ~/.claude-mem/claude-mem.db
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# Check database size (should be > 0 bytes)
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du -h ~/.claude-mem/claude-mem.db
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# Query database for observation count (requires sqlite3)
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sqlite3 ~/.claude-mem/claude-mem.db "SELECT COUNT(*) as observation_count FROM observations;" 2>&1
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# Query for session count
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sqlite3 ~/.claude-mem/claude-mem.db "SELECT COUNT(*) as session_count FROM sessions;" 2>&1
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# Check recent observations
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sqlite3 ~/.claude-mem/claude-mem.db "SELECT created_at, type, title FROM observations ORDER BY created_at DESC LIMIT 5;" 2>&1
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```
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**Expected:**
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- Database file exists (typically 100KB - 10MB+)
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- Contains observations and sessions
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- Recent observations visible
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**If database missing or empty:**
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- New installation - this is normal, database will populate as you work
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- After `/clear` - sessions are marked complete but not deleted, data should persist
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- Corrupted database - backup and recreate:
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```bash
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cp ~/.claude-mem/claude-mem.db ~/.claude-mem/claude-mem.db.backup
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# Worker will recreate on next observation
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```
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### 4. Check Dependencies Installation
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Verify all required npm packages are installed:
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```bash
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cd ~/.claude/plugins/marketplaces/thedotmack/
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# Check for critical packages
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ls node_modules/@anthropic-ai/claude-agent-sdk 2>&1 | head -1
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ls node_modules/better-sqlite3 2>&1 | head -1
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ls node_modules/express 2>&1 | head -1
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ls node_modules/pm2 2>&1 | head -1
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```
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**Expected:** All critical packages present
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**If dependencies missing:**
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```bash
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cd ~/.claude/plugins/marketplaces/thedotmack/
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npm install
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```
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### 5. Check Worker Logs
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Review recent worker logs for errors:
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```bash
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# View last 50 lines of worker logs
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pm2 logs claude-mem-worker --lines 50 --nostream
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# Or use local pm2:
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cd ~/.claude/plugins/marketplaces/thedotmack/
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node_modules/.bin/pm2 logs claude-mem-worker --lines 50 --nostream
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# Check for specific errors
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pm2 logs claude-mem-worker --lines 100 --nostream | grep -i "error\|exception\|failed"
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```
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### 6. Test Viewer UI
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Check if the web viewer is accessible:
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```bash
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# Test viewer endpoint
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curl -s http://127.0.0.1:37777/ | head -20
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# Test stats endpoint
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curl -s http://127.0.0.1:37777/api/stats
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```
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**Expected:**
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- `/` returns HTML page with React viewer
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- `/api/stats` returns JSON with database counts
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### 7. Check Port Configuration
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Verify port settings and availability:
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```bash
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# Check if custom port is configured
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cat ~/.claude-mem/settings.json 2>/dev/null
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cat ~/.claude/settings.json 2>/dev/null
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# Check what's listening on default port
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lsof -i :37777 2>&1 || netstat -tlnp 2>&1 | grep 37777
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# Test connectivity
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nc -zv 127.0.0.1 37777 2>&1
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```
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## Full System Diagnosis Script
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Run this comprehensive diagnostic script to collect all information:
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```bash
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#!/bin/bash
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echo "=== Claude-Mem Troubleshooting Report ==="
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echo ""
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echo "1. Environment"
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echo " OS: $(uname -s)"
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echo ""
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echo "2. Plugin Installation"
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echo " Plugin directory exists: $([ -d ~/.claude/plugins/marketplaces/thedotmack ] && echo 'YES' || echo 'NO')"
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echo " Package version: $(grep '"version"' ~/.claude/plugins/marketplaces/thedotmack/package.json 2>/dev/null | head -1)"
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echo ""
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echo "3. Database"
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echo " Database exists: $([ -f ~/.claude-mem/claude-mem.db ] && echo 'YES' || echo 'NO')"
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echo " Database size: $(du -h ~/.claude-mem/claude-mem.db 2>/dev/null | cut -f1)"
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echo " Observation count: $(sqlite3 ~/.claude-mem/claude-mem.db 'SELECT COUNT(*) FROM observations;' 2>/dev/null || echo 'N/A')"
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echo " Session count: $(sqlite3 ~/.claude-mem/claude-mem.db 'SELECT COUNT(*) FROM sessions;' 2>/dev/null || echo 'N/A')"
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echo ""
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echo "4. Worker Service"
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PM2_PATH=$(which pm2 2>/dev/null || echo "~/.claude/plugins/marketplaces/thedotmack/node_modules/.bin/pm2")
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echo " PM2 path: $PM2_PATH"
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WORKER_STATUS=$($PM2_PATH jlist 2>/dev/null | grep -o '"name":"claude-mem-worker".*"status":"[^"]*"' | grep -o 'status":"[^"]*"' | cut -d'"' -f3 || echo 'not running')
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echo " Worker status: $WORKER_STATUS"
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echo " Health check: $(curl -s http://127.0.0.1:37777/health 2>/dev/null || echo 'FAILED')"
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echo ""
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echo "5. Configuration"
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echo " Port setting: $(cat ~/.claude-mem/settings.json 2>/dev/null | grep CLAUDE_MEM_WORKER_PORT || echo 'default (37777)')"
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echo " Observation count: $(cat ~/.claude/settings.json 2>/dev/null | grep CLAUDE_MEM_CONTEXT_OBSERVATIONS || echo 'default (50)')"
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echo ""
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echo "6. Recent Activity"
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echo " Latest observation: $(sqlite3 ~/.claude-mem/claude-mem.db 'SELECT created_at FROM observations ORDER BY created_at DESC LIMIT 1;' 2>/dev/null || echo 'N/A')"
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echo " Latest session: $(sqlite3 ~/.claude-mem/claude-mem.db 'SELECT created_at FROM sessions ORDER BY created_at DESC LIMIT 1;' 2>/dev/null || echo 'N/A')"
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echo ""
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echo "=== End Report ==="
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```
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Save this as `/tmp/claude-mem-diagnostics.sh` and run:
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```bash
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bash /tmp/claude-mem-diagnostics.sh
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```
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## Reporting Issues
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If troubleshooting doesn't resolve the issue, collect this information for a bug report:
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1. Full diagnostic report (run script above)
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2. Worker logs: `pm2 logs claude-mem-worker --lines 100 --nostream`
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3. Your setup:
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- Claude version: Check with Claude
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- OS: `uname -a`
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- Node version: `node --version`
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- Plugin version: In package.json
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4. Steps to reproduce the issue
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5. Expected vs actual behavior
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Post to: https://github.com/thedotmack/claude-mem/issues
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