--- name: go-to-market-playbooks description: Master product launches, positioning, messaging, and GTM strategies. Use when planning launches, entering markets, or positioning products. --- # Go-to-Market Playbooks ## Overview Comprehensive guide to go-to-market (GTM) strategies, product positioning, launch planning, and market entry tactics. ## When to Use This Skill **Auto-loaded by agents**: - `launch-planner` - For GTM strategies, positioning, and distribution playbooks **Use when you need**: - Planning product launches - Positioning new products - Entering new markets - Rebranding or repositioning - Competitive differentiation ## GTM Strategy Types ### 1. Product-Led Growth (PLG) **Model**: Product drives acquisition, conversion, expansion **Funnel**: ``` Free Signup → Activation → Expansion → Paid → Advocacy ``` **Characteristics**: - Self-serve onboarding - Freemium or free trial - Virality built-in - Low-touch sales **Examples**: Slack, Dropbox, Notion, Figma **When to Use**: - Low price point (<$100/month) - Easy to understand product - Quick time-to-value - Network effects **Playbook**: 1. **Frictionless Signup**: Email-only, no credit card 2. **Aha Moment Fast**: <5 minutes to value 3. **Viral Loops**: Invites, sharing, collaboration 4. **Usage-Based Limits**: Paywall at usage threshold 5. **Self-Serve Upgrade**: One-click payment --- ### 2. Sales-Led Growth **Model**: Sales team drives revenue **Funnel**: ``` Lead → MQL → SQL → Demo → Proposal → Close ``` **Characteristics**: - High price point ($10K+ annually) - Complex product - Custom implementation - Relationship-driven **Examples**: Salesforce, SAP, enterprise software **When to Use**: - Complex sales cycle - High contract values - Custom solutions - Long sales cycles (3-12 months) **Playbook**: 1. **Lead Generation**: Events, content, partnerships 2. **Qualification**: BANT (Budget, Authority, Need, Timeline) 3. **Demo**: Customized to pain points 4. **Proof of Concept**: Pilot/trial with champion 5. **Procurement**: Legal, security, contracts 6. **Onboarding**: CSM-led implementation --- ### 3. Community-Led Growth **Model**: Community drives adoption and revenue **Funnel**: ``` Awareness → Community Join → Engagement → Conversion → Advocacy ``` **Examples**: GitHub, HashiCorp, Figma, Discord **When to Use**: - Developer tools - Open-source foundation - Network effects - Passion-driven users **Playbook**: 1. **Build in Public**: Share roadmap, engage users 2. **Developer Advocates**: Evangelize, educate 3. **Events**: Conferences, meetups, webinars 4. **Content**: Tutorials, docs, blog posts 5. **Open Source → Enterprise**: Freemium model --- ### 4. Partner-Led Growth **Model**: Partners drive distribution **Examples**: Shopify apps, Salesforce AppExchange, AWS Marketplace **When to Use**: - Complement existing platforms - Need distribution - Ecosystem play **Playbook**: 1. **Integration**: Deep platform integration 2. **Marketplace Listing**: Optimize for discovery 3. **Co-Marketing**: Partner webinars, content 4. **Revenue Share**: Align incentives 5. **Partner Enablement**: Training, support --- ## Positioning Framework (April Dunford) ### The 5 Components **1. Competitive Alternatives** What do customers use today if not your product? **2. Unique Attributes** What do you have that alternatives don't? **3. Value (Benefits)** What value do those unique attributes enable? **4. Target Customer** Who cares most about that value? **5. Market Category** What context makes the value obvious? --- ### Positioning Process **Step 1: List Competitive Alternatives** ``` Alternatives for Project Management Tool: - Asana, Monday.com, Linear - Spreadsheets - Email + meetings - Do nothing ``` **Step 2: Identify Unique Attributes** ``` What we have that they don't: - AI-powered task prioritization - Real-time async collaboration - Built-in analytics dashboard ``` **Step 3: Map Attributes to Value** ``` AI prioritization → Save 5 hours/week on planning Async collaboration → Works across timezones Analytics → Measure team productivity ``` **Step 4: Find Best-Fit Customer** ``` Who cares most? - Remote-first startups (20-100 people) - Product/engineering teams - Fast-paced, data-driven culture ``` **Step 5: Choose Category** ``` Options: A. "Project Management" (crowded) B. "AI Productivity Platform" (new category) C. "Team Operating System" (abstract) Choice: B - Differentiated, clear value ``` --- ### Positioning Statement Template ``` For [target customer] Who [need/opportunity] [Product] is a [category] That [key benefit] Unlike [alternative] We [primary differentiation] ``` **Example**: ``` For remote product teams at fast-growing startups Who struggle with async collaboration and context switching Acme is an AI-native team productivity platform That automates busywork so teams ship faster Unlike Asana or Monday which are just task trackers We combine planning, collaboration, and intelligence in one tool ``` --- ## Messaging Hierarchy ### Structure **Level 1: Company Messaging** - Mission/vision - Brand positioning - Core values **Level 2: Product Messaging** - Product positioning - Value propositions - Key differentiators **Level 3: Feature Messaging** - Feature benefits - Use cases - Proof points --- ### Messaging Formulas **Before-After-Bridge (BAB)** ``` Before: [Current pain] After: [Desired state] Bridge: [How product gets them there] Example: Before: "Teams waste 10 hours/week in status meetings" After: "Imagine if everyone knew what's happening without meetings" Bridge: "Our AI generates status updates automatically from your work" ``` **PAS (Problem-Agitate-Solve)** ``` Problem: [Identify pain] Agitate: [Make it worse] Solve: [Your solution] Example: Problem: "Your team is drowning in Slack messages" Agitate: "You miss critical updates, decisions get lost, and new hires can't find context" Solve: "Acme organizes all team knowledge automatically" ``` --- ## Launch Strategy ### Launch Tiers **Tier 1: Major Launch** - New product - Major rebranding - Strategic pivot - Full PR, events, marketing **Tier 2: Feature Launch** - Significant new capability - Blog post, email, social - Targeted outreach **Tier 3: Improvement** - Bug fixes, small features - Release notes, changelog --- ### Launch Timeline (Tier 1) **T-minus 8 weeks: Preparation** - [ ] Define positioning and messaging - [ ] Create launch plan - [ ] Assemble launch team - [ ] Set goals and metrics **T-minus 6 weeks: Asset Creation** - [ ] Landing page - [ ] Product video - [ ] Demo scripts - [ ] Sales collateral - [ ] Press kit **T-minus 4 weeks: Beta Program** - [ ] Recruit beta users - [ ] Gather feedback - [ ] Capture testimonials - [ ] Refine product **T-minus 2 weeks: Enablement** - [ ] Train sales team - [ ] Train support team - [ ] Internal launch - [ ] Press briefings **T-minus 1 week: Final Prep** - [ ] Go/no-go decision - [ ] Asset review - [ ] Monitoring setup - [ ] Rollback plan **Launch Day** - [ ] Feature flag on - [ ] Announcement (blog, email, social) - [ ] Press release - [ ] Monitor metrics - [ ] War room for issues **Post-Launch (Week 1-4)** - [ ] Daily metrics review - [ ] Feedback triage - [ ] Bug fixes - [ ] Amplification (webinars, case studies) --- ### Launch Channels **Owned**: - Website/landing page - Blog - Email list - In-app notifications - Social media **Earned**: - Press (TechCrunch, VentureBeat) - Product Hunt - Hacker News - Industry publications - Influencers **Paid**: - Google Ads - Social ads (LinkedIn, Twitter) - Retargeting - Sponsored content **Partnerships**: - Co-marketing - Integration announcements - Channel partners --- ## Market Entry Strategy ### New Market Assessment **TAM/SAM/SOM**: ``` TAM (Total Addressable Market): Everyone who could use product SAM (Serviceable Available Market): Segment you can reach SOM (Serviceable Obtainable Market): Realistic target Example: TAM: All project management users = $50B SAM: Remote startups 20-100 people = $2B SOM: 1% market share in 3 years = $20M ``` **Market Entry Checklist**: - [ ] Market size validation - [ ] Competitive landscape - [ ] Regulatory requirements - [ ] Localization needs (language, currency, compliance) - [ ] Distribution partners - [ ] Pricing for market --- ### Beachhead Strategy (Geoffrey Moore) **Concept**: Dominate one narrow segment before expanding **Process**: 1. **Identify Beachhead**: Narrow, winnable segment 2. **Dominate**: Become #1 in that segment 3. **Expand**: Adjacent segments **Example**: - Facebook: Harvard → Ivy League → All colleges → Everyone - Amazon: Books → Electronics → Everything - Salesforce: Sales teams → All CRM → All cloud software --- ## Competitive Strategy ### Competitive Intel **What to Track**: - Product features and roadmap - Pricing and packaging - Marketing messages - Customer reviews - Funding and news **Sources**: - Competitor websites, blogs - G2, Capterra reviews - LinkedIn (hiring = roadmap hints) - Earnings calls (public companies) - Customer conversations --- ### Battle Cards **Format**: ``` # Competitor X ## Overview - Company size, funding - Target customers - Key strengths ## When They Win - [Scenario where they're strong] ## When We Win - [Our advantages] ## Differentiation - Feature comparison - Positioning vs them ## Objection Handling Q: "Why not use [Competitor]?" A: "[Response emphasizing our unique value]" ## Proof Points - Customer wins from competitor - Case studies ``` --- ## Pricing & Packaging ### Pricing Models **Freemium**: - Free tier + paid upgrade - Examples: Slack, Dropbox, Notion **Free Trial**: - 14-30 day trial + paywall - Examples: Netflix, SaaS tools **Usage-Based**: - Pay for what you use - Examples: AWS, Stripe, Snowflake **Tiered**: - Good/Better/Best packages - Examples: HubSpot, Salesforce **Per-Seat**: - Price per user - Examples: Zoom, Asana --- ### Packaging Strategy **3-Tier Model (Good-Better-Best)**: ``` Starter: $10/user/month - Core features - Email support - Target: Small teams Professional: $25/user/month - All Starter features - Advanced features - Priority support - Target: Growing teams Enterprise: Custom pricing - All Professional features - Custom integrations - Dedicated support - SLA - Target: Large organizations ``` **Value Metric**: What you charge for - Per user (Slack) - Per event (Segment) - Per API call (Stripe) - Storage (Dropbox) Choose metric that scales with value delivered --- ## GTM Playbook Summary ``` Choose GTM Motion: Low-touch, self-serve → PLG High-touch, complex sale → Sales-Led Developer product → Community-Led Platform complement → Partner-Led Then: 1. Position (find differentiation) 2. Message (communicate value) 3. Launch (create awareness) 4. Optimize (iterate and scale) Key Success Factors: - Clear positioning - Focused beachhead - Aligned team - Measured results ``` --- ## Resources **Books**: - "Obviously Awesome" - April Dunford (positioning) - "Crossing the Chasm" - Geoffrey Moore (market entry) - "Product-Led Growth" - Wes Bush (PLG strategy) - "The Mom Test" - Rob Fitzpatrick (customer discovery) **Frameworks**: - April Dunford positioning canvas - Jobs-to-be-Done framework - Lean Canvas (market fit) **Tools**: - Competitors: Crayon, Klue - Launches: Product Hunt, BetaList - Analytics: Mixpanel, Segment