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Setup Guide - SAP BTP Intelligent Situation Automation

Source: https://github.com/SAP-docs/sap-btp-intelligent-situation-automation/tree/main/docs Last Verified: 2025-11-22

Technical Prerequisites

Supported SAP Systems

System	Minimum Version	Notes
SAP S/4HANA Cloud	Current	Full cloud-native support
SAP S/4HANA	2021 FPS0	On-premise, requires Cloud Connector

Administrator Requirements

You must have administrator role assignments for:

SAP BTP global account
SAP BTP subaccount (for subscription)
SAP S/4HANA system (for API configuration)

Additional Services

Event Mesh Requirement

Critical: You must enable Event Mesh for your SAP BTP subaccount before subscribing to Intelligent Situation Automation.

Event Mesh enables:

Real-time event communication between S/4HANA and BTP
Business situation event publishing
Situation type synchronization

Documentation: https://help.sap.com/docs/SAP_EM

Event Mesh Service Instance

Create the Event Mesh instance in the same subaccount where you subscribe to Intelligent Situation Automation.

Network Requirements

Region Selection

Setting	Value	Notes
Region	Europe (Frankfurt)	Required for ISA
Technical ID	cf-eu10	Use this in configurations
Provider	AWS	Amazon Web Services
Environment	Cloud Foundry	BTP CF environment

Documentation: See SAP Help for available regions and hosts.

Internet Connectivity

Ensure network access to:

SAP BTP Cloud Foundry endpoints
SAP Event Mesh endpoints
Your S/4HANA system (via Cloud Connector for on-premise)

Browser Support

Intelligent Situation Automation supports the standard browsers supported by SAP BTP.

Reference: Feature Scope Description for SAP BTP, Cloud Foundry, ABAP, and Kyma Environments (PDF)

Consult the FSD document for specific browser versions and settings.

Subscription Process

Prerequisites Checklist

Before subscribing, ensure:

Global account configured
Administrator role assigned for global account
Subaccount created in cf-eu10 region
Event Mesh enabled in subaccount

Step 1: Create Subaccount

Create a new subaccount with these settings:

Setting	Value
Region	Europe (Frankfurt)
Technical ID	cf-eu10
Environment	Cloud Foundry

Step 2: Configure Entitlements

Navigate to your global account in BTP Cockpit
Go to Entitlements → Subaccount Assignments
Select your subaccount
Add entitlement for Intelligent Situation Automation
Select the standard plan

Navigate to your subaccount
Go to Services → Service Marketplace
Find Intelligent Situation Automation
Click Create
Select standard plan
Complete the subscription

Subscription Plans

Plan	Purpose
standard	Production use with full features

Event Mesh Configuration

Create Service Instance

Navigate to your subaccount
Go to Services → Instances and Subscriptions
Click Create
Select Event Mesh
Configure topic rules:

{
  "topicRules": {
    "publishFilter": [],
    "subscribeFilter": ["saas/isa/cons/*"]
  }
}

Create Service Key

After creating the service instance:

Open the Event Mesh service instance
Go to Service Keys
Click Create Service Key
Save the credentials for S/4HANA configuration

The service key credentials are needed to:

Create the event channel in S/4HANA
Configure SAP_COM_0092 communication scenario

Post-Subscription Steps

After successful subscription:

Assign Roles: Grant SituationAutomationAdminUser to administrators
Configure Destinations: Create destination to your S/4HANA system
Expose APIs: Configure communication arrangements in S/4HANA
Set Up Event Communication: Create event channel and topic bindings
Onboard System: Use Onboard System app to complete setup

See references/onboarding.md for detailed onboarding steps.

Verification Checklist

After setup, verify:

Subscription status shows "Subscribed"
Event Mesh instance created in same subaccount
Event Mesh service key generated
Subaccount region is cf-eu10
Administrator roles assigned

Troubleshooting Setup Issues

Subscription Fails

Possible Causes:

Missing entitlements
Wrong region selected
Quota exceeded

Resolution:

Verify entitlements are assigned to subaccount
Ensure subaccount is in cf-eu10 region
Check quota limits

Event Mesh Instance Creation Fails