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references/integration-scenarios.md
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# SAP BTP CIAS Integration Scenarios - Complete Reference
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Complete list of ALL supported integration scenarios in Cloud Integration Automation Service with scenario codes.
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**Source**: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/what-is-cloud-integration-automation-service-35fbf2a.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/what-is-cloud-integration-automation-service-35fbf2a.md)
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---
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## Table of Contents
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1. [SAP BTP Services](#sap-btp-services)
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2. [SAP BTP ABAP Environment](#sap-btp-abap-environment)
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3. [SAP S/4HANA Cloud](#sap-s4hana-cloud)
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4. [SAP S/4HANA On-Premise](#sap-s4hana-on-premise)
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5. [SAP SuccessFactors Employee Central with SAP S/4HANA On-Premise](#sap-successfactors-employee-central-with-sap-s4hana-on-premise)
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6. [SAP Integrated Business Planning (IBP)](#sap-integrated-business-planning-ibp)
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7. [SAP Build Solutions](#sap-build-solutions)
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8. [SAP Cloud Connector](#sap-cloud-connector)
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---
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## SAP BTP Services
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| Scenario | Description |
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|----------|-------------|
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| SAP Business Network Asset Collaboration Setup on BTP | Asset collaboration setup |
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| SAP Asset Performance Management | APM configuration |
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| SAP Group Reporting Data Collection | Financial data collection |
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---
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## SAP BTP ABAP Environment
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| Scenario | Description |
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|----------|-------------|
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| Configuring the ABAP Environment to Use the Custom Code Migration App | Custom code migration setup |
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| SAP BTP, ABAP Environment, and SAP S/4HANA Cloud: Integration | ABAP-S/4HANA Cloud integration |
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> **Note**: ABAP automation scenarios require OAuth2 service plan subscription.
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---
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## Intelligent Enterprise - Design to Operate - Plan to Fulfill
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| Code | Scenario |
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|------|----------|
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| 5I2 | Subcontracting with SAP Business Network |
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---
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## Intelligent Enterprise - Lead to Cash - Contact to Lead
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| Scenario | Description |
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|----------|-------------|
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| Onboard Company: Integration Commerce Cloud with S/4 Cloud (S4HC) | Commerce-S/4 onboarding |
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| Capture Interaction: Integrate SAP Commerce Cloud with SAP Marketing Cloud | Commerce-Marketing integration |
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| SAP Customer Data Cloud Integration with SAP S/4HANA Cloud | CDC-S/4HANA Cloud integration |
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---
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## Intelligent Enterprise - Lead to Cash - Lead to Opportunity
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| Code | Scenario |
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|------|----------|
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| 1J9 | SAP Marketing Cloud Integration with SAP Cloud for Customer |
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---
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## Intelligent Enterprise - Lead to Cash - Master Data
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| Code | Scenario |
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|------|----------|
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| MDM MC | MDM Business Partner Integration with Marketing Cloud |
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| MDI C4C | MDI Business Partner Integration with SAP Cloud for Customer |
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| MDI BP | MDI Business Partner Integration with S/4HANA Cloud |
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| - | SAP Master Data Service for Business Partners Integration with SAP Commerce Cloud |
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| MDM FSM | MDM Business Partner Integration with Field Service Management |
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| - | SAP Customer Data Cloud Integration with SAP Master Data Service for Business Partners |
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| - | SAP Configure Price Quote with SAP Master Data Service for Business Partners |
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| - | SAP Customer Data Cloud Integration with SAP Commerce Cloud (B2B Scenario) |
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| - | SAP Customer Data Cloud Integration with SAP Commerce Cloud (B2C Scenario) |
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---
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## Intelligent Enterprise - Lead to Cash - Order to Cash
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| Code | Scenario |
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|------|----------|
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| 49X | Service Order Processing with SAP Field Service Management |
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| 1UG | Orchestrate Fulfillment Process: Order Management Data Replication to SAP Marketing Cloud |
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| SB | Orchestrate Fulfillment Process: Integration Commerce Cloud with Subscription Billing |
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| 5IK | Subscription Management with Convergent Invoicing |
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| BP SB | Subscription Management with Sales Billing |
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| 2TY (2021) | On-Premise: B2B Order Fulfillment with SAP Commerce Cloud |
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| 2TY (2022) | On-Premise: B2B Order Fulfillment with SAP Commerce Cloud |
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---
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## Intelligent Enterprise - Lead to Cash - Opportunity to Quote
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| Code | Scenario |
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|------|----------|
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| 1J9 | SAP Marketing Cloud Integration with SAP Cloud for Customer |
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| 1VP | Opportunity-to-Order with SAP Cloud for Customer |
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| - | Integration SAP CPQ Quote 2.0 - SAP Cloud for Customer |
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---
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## Intelligent Enterprise - Lead to Cash - Quote to Order
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| Code | Scenario |
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|------|----------|
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| - | SAP Commerce Cloud Integration with SAP CPQ for Quote 2.0 |
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| 4A1 | Automation of Order-to-Invoice with SAP Business Network |
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---
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## Intelligent Enterprise - Recruit to Retire - Hire to Retire
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| Code | Scenario | Year |
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|------|----------|------|
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| 1NL | Payroll Processing with SAP SuccessFactors Employee Central Payroll | Cloud |
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| 3UP | Payroll Processing with SAP ERP HCM Payroll | Cloud |
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| - | Workforce Management with SAP Master Data Integration (Inbound) | Cloud |
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| 1NL (2020) | On-Premise: Setting up Payroll Processing with SAP SuccessFactors Employee Central Payroll | 2020 |
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| 1NL (2021) | On-Premise: Setting up Payroll Processing with SAP SuccessFactors Employee Central Payroll | 2021 |
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| - (2020) | On-Premise: Workforce Integration in SAP S/4HANA | 2020 |
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| - (2021) | On-Premise: Workforce Integration in SAP S/4HANA | 2021 |
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| - (2022) | On-Premise: Workforce Integration in SAP S/4HANA | 2022 |
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| JB1 | Core HR with SAP SuccessFactors Employee Central | Cloud |
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---
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## Intelligent Enterprise - Recruit to Retire - Travel to Reimburse
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| Code | Scenario |
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|------|----------|
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| 1M1 | Travel Expense Processing with SAP Concur Expense Professional |
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| 1NL | Payroll Processing with SAP SuccessFactors Employee Central Payroll |
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| - | SAP S/4HANA-Concur-Payroll Integration |
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---
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## Intelligent Enterprise - Recruit to Retire - External Workforce
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| Code | Scenario | Year |
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|------|----------|------|
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| 22K | External Workforce Procurement via SAP Fieldglass | Cloud |
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| 22K (2021) | On-Premise: External Workforce Procurement via SAP Fieldglass | 2021 |
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| 22K (2022) | On-Premise: External Workforce Procurement via SAP Fieldglass | 2022 |
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---
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## Intelligent Enterprise - Source to Pay - Contract
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| Code | Scenario | Year |
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|------|----------|------|
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| 4AZ | Contract Management with SAP Ariba Contracts | Cloud |
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| 4AZ (2020) | On-Premise: Contract Management with SAP Ariba Contracts | 2020 |
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| 4AZ (2021) | On-Premise: Contract Management with SAP Ariba Contracts | 2021 |
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| 4B0 | Contract for Central Procurement with SAP Ariba Contracts | Cloud |
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| 4B0 (2021) | On-Premise: Contract for Central Procurement with SAP Ariba Contracts | 2021 |
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---
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## Intelligent Enterprise - Source to Pay - Guided Buying
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| Code | Scenario | Year |
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|------|----------|------|
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| 2NV | Guided Buying Capability with SAP Ariba Buying | Cloud |
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| 2NV (2021) | On-Premise: Guided Buying Capability with SAP Ariba Buying | 2021 |
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| 3EN | Guided Buying for Central Procurement with SAP Ariba Buying | Cloud |
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| 3EN (2021) | On-Premise: Guided Buying for Central Procurement with SAP Ariba Buying | 2021 |
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| 4A1 (2020) | On-Premise: Automation of Order-to-Invoice with SAP Business Network | 2020 |
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| 4A1 (2021) | On-Premise: Automation of Order-to-Invoice with SAP Business Network | 2021 |
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---
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## Intelligent Enterprise - Source to Pay - Sourcing
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| Code | Scenario | Year |
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|------|----------|------|
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| 4BL | Sourcing with SAP Ariba Sourcing | Cloud |
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| 4BL (2020) | On-Premise: Sourcing with SAP Ariba Sourcing | 2020 |
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| 4BL (2021) | On-Premise: Sourcing with SAP Ariba Sourcing | 2021 |
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| 4QN | Central Sourcing with Ariba Sourcing | Cloud |
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| 4QN (2021) | On-Premise: Central Sourcing with Ariba Sourcing | 2021 |
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---
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## Intelligent Enterprise - Source to Pay - Supplier Collaboration/Network
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| Code | Scenario | Year |
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|------|----------|------|
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| 5JT | Automation of Central Procurement Quotes with Ariba Network | Cloud |
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| 5JT (2021) | On-Premise: Automation of Central Procurement Quotes with Ariba Net | 2021 |
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| 42K | Automation of Source-to-Pay with SAP Business Network | Cloud |
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| 42K (2020) | On-Premise: Automation of Source-to-Pay with SAP Business Network | 2020 |
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| 42K (2021) | On-Premise: Automation of Source-to-Pay with SAP Business Network | 2021 |
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| 5I2 | Subcontracting with SAP Business Network | Cloud |
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| 4R2 | Services Procurement with SAP Business Network and SAP Fieldglass | Cloud |
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---
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## Communication Management Migration
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| Scenario | Description |
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|----------|-------------|
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| Migrate Communication Management Entities from 2SL to 3SL | 2-System to 3-System Landscape migration |
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| 3SL Migration Precheck of S/4 - CIAS Connection | Pre-migration validation check |
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---
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## SAP Cloud Connector
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| Scenario | Description |
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|----------|-------------|
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| Configuration of SAP Cloud Connector with Principal Propagation | Secure Cloud Connector setup |
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---
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## SAP Integrated Business Planning (IBP)
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| Scenario | Description | Added |
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|----------|-------------|-------|
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| Configuring Real-Time Integration (RTI) in SAP IBP | Real-time master/transactional data integration from S/4HANA or ERP to IBP without batch jobs | 2023-11-10 |
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---
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## SAP Build
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| Scenario | Description |
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|----------|-------------|
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| Provision SAP Build on SAP BTP | SAP Build environment setup |
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| Provision SAP Build on SAP BTP with S/4HANA Cloud Private Edition Integration | SAP Build with S/4HANA PE |
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---
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## SAP Build Work Zone Integration
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| Scenario | Description |
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|----------|-------------|
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| SAP Build Work Zone Standard Edition Integration with SAP S/4HANA | On-premise S/4HANA integration |
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| SAP Build Work Zone Standard Edition Integration with SAP S/4HANA Cloud | Cloud S/4HANA integration |
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---
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## SAP S/4HANA Cloud Private Edition Integration
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| Code | Scenario |
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|------|----------|
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| 7HB | Solution Quotation Management with SAP CPQ |
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---
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## SAP S/4HANA Cloud Integration (Complete List)
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| Code | Scenario |
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|------|----------|
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| 1M1 | Travel Expense Processing with SAP Concur Expense Professional |
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| 1S4 | Automatic Market Rates Management |
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| 1NL | Payroll Processing with SAP SuccessFactors Employee Central Payroll |
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| 1RY | Credit Agency Integration |
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| 1S0 | Customer Payments |
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| 1S2 | Digital Payments |
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| 1VP | Opportunity-to-Order with SAP Cloud for Customer |
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| 1WE | Restricted Party Screening with SAP Watch List Screening |
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| 1XV | SAP S/4HANA for Enterprise Contract Management |
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| 1YB | Import Connection setup with SAP Analytics Cloud |
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| 1Z1 | Digital Payments Sales |
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| 1Z6 | External Billing |
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| 1ZQ | Logistics with Third-Party Warehouse Management |
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| 22K | External Workforce Procurement via SAP Fieldglass |
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| 2EJ | Integration of Procurement with External Suppliers |
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| 2EL | Integration of Sales with External Buyers |
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| 2MB | Integration of Payment Advice with Buyers and Suppliers |
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| 2NV | Guided Buying Capability with SAP Ariba Buying |
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| 2OH | Continuous Control Monitoring with SAP Process Control |
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| 2OQ | Integration to SAP S/4HANA Cloud for Enterprise Contract Assembly |
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| - | International Trade Management with SAP GTS |
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| 2U2 | Key Risk Indicator Monitoring with SAP Risk Management |
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| 3AB | Automated Provisioning via SAP Cloud Identity Access Governance |
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| 3EN | Guided Buying for Central Procurement with SAP Ariba Buying |
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| 3UP | Payroll Processing with SAP ERP HCM Payroll |
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| 3W3 | Third-Party Shop Floor Execution - Process Industry |
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| 3W4 | Third-Party Shop Floor Execution - Discrete Industry |
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| 49X | Service Order Processing with SAP Field Service Management |
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| 42K | Automation of Source-to-Pay with SAP Business Network |
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| 4A1 | Automation of Order-to-Invoice with SAP Business Network |
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| - | Workforce Management with SAP Master Data Integration (Inbound) |
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| 4AI | Setting Up SAP Ariba Buying |
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| 4AZ | Contract Management with SAP Ariba Contracts |
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| 4B0 | Contract for Central Procurement with Ariba Contracts |
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| 4BL | Sourcing with SAP Ariba Sourcing |
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| 4N6 | SAP Central Invoice Management |
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| 4QN | Central Procurement with SAP Ariba Sourcing |
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| 4R2 | Services Procurement with SAP Business Network and SAP Fieldglass |
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| 53V | Digital Payments Foundation |
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| 53L | ABAP Core Data Services Extraction for SAP Datasphere |
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| 57Z | Subscription Management with Sales Billing |
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| 5I2 | Subcontracting with SAP Business Network |
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| 5IK | Subscription Management with Convergent Invoicing |
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| 5JT | Automation of Central Procurement Quotes with Ariba Network |
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| 5VX | Real Estate Integration between S/4HANA cloud with C4RE |
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| JB1 | Core HR with SAP SuccessFactors Employee Central |
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| 65D | MRP Change Request Integration with SAP Business Network |
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| 6BV | Solution Order Quotation Management with SAP CPQ |
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| 6JO | Resource Management capability in SAP Project and Resource Management |
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| 6KO | Integrate SAP S/4HCE with SAP Sales and Service Cloud |
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| 6JN | S/4HANA Cloud for Projects, Collaborative Project Management |
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| 6V2 | Integration to Icertis for Contract Assembly |
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| - | 3SL Migration Precheck of S/4 - CIAS Connection |
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---
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## SAP S/4HANA On-Premise Integration (Complete List)
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| Code | Scenario | Year |
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|------|----------|------|
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| - | Configuration for Connectivity S/4HANA to SAP Digital Manufacturing Cloud | - |
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| - | Asset Intelligence Network integration with S/4HANA On-Premise | - |
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| 2EL | On-Premise: Integration of Sales with External Buyers | 2022, 2023 |
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| 2EJ | On-Premise: Integration of Procurement with External Suppliers | 2022, 2023 |
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| 22K | On-Premise: External Workforce Procurement via SAP Fieldglass | 2022, 2023 |
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| 2TY | On-Premise: B2B Order Fulfillment with SAP Commerce Cloud | 2022 |
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| 4A1 | On-Premise: Automation of Order-to-Invoice with SAP Business Network | 2022, 2023 |
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| 42K | On-Premise: Set Up Automation of Source-to-Pay with SAP Business Network | 2022, 2023 |
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| 5I2 | On-Premise: Subcontracting with SAP Business Network | 2022, 2023 |
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| 4QN | On-Premise: Central Procurement with SAP Ariba Sourcing | 2022, 2023 |
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| 4BL | On-Premise: Sourcing with SAP Ariba Sourcing | 2022, 2023 |
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| 4R2 | On-Premise: Services Procurement with SAP Business Network and SAP Fieldglass | 2022, 2023 |
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| 4AZ | On-Premise: Contract Management with SAP Ariba Contracts | 2022, 2023 |
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| 65D | On-Premise: MRP Change Request Integration with SAP Business Network | 2022, 2023 |
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| 4B0 | On-Premise: Contract for Central Procurement with SAP Ariba Contracts | 2022, 2023 |
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| 3EN | On-Premise: Guided Buying for Central Procurement with SAP Ariba Buying | 2022, 2023 |
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| 5JT | On-Premise: Automation of Central Procurement Quotes with Ariba Net | 2022, 2023 |
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| 2NV | On-Premise: Guided Buying Capability with SAP Ariba Buying | 2022, 2023 |
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| - | On-Premise: Workforce Integration in SAP S/4HANA | 2022, 2023 |
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| - | On-Premise: Workforce Integration in SAP S/4HANA as Producer | 2022, 2023 |
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| - | On-Premise: SAP Business Network Asset Collaboration Integration with S/4HANA | - |
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---
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## SAP SuccessFactors Employee Central with SAP S/4HANA On-Premise
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| Scenario | Description |
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|----------|-------------|
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| Replicating Cost Centers from SAP S/4HANA On-Premise to SAP SuccessFactors Employee Central | Cost center replication |
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| Migrating Employee and Organizational Data from SAP S/4HANA On-Premise to SAP SuccessFactors Employee Central | Employee data migration |
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| Basic System Setup for Data Replication from SAP SuccessFactors Employee Central to SAP S/4HANA On-Premise | Basic replication setup |
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---
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## SAP SuccessFactors Employee Central Payroll
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| Scenario | Description |
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|----------|-------------|
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| Configure Pay Statement (Direct) Integration in SFEC and ECP | Pay statement integration |
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---
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## Two-Tier Accelerator
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| Scenario | Description |
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|----------|-------------|
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| Integration of S/4HANA Cloud Public Edition with S/4HANA On-Premise using BTP | Two-tier ERP deployment |
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---
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## Business Transformation Center
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| Scenario | Description |
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|----------|-------------|
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| Setup Integration of Business Transformation Center with ECC and S/4HANA On-Premise | BTC integration setup |
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---
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## Scenario Code Quick Reference
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### By Product Area
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**Concur**: 1M1
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**SuccessFactors**: 1NL, JB1, 3UP
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**Fieldglass**: 22K, 4R2
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**Ariba**: 2NV, 3EN, 4AI, 4AZ, 4B0, 4BL, 4QN, 5JT
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**Business Network**: 4A1, 42K, 5I2, 65D
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**Cloud for Customer**: 1VP, 1J9
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**Marketing Cloud**: 1J9, 1UG
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**Commerce Cloud**: 2TY
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**Analytics Cloud**: 1YB
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**CPQ**: 6BV, 7HB
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**GTS**: International Trade Management
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**Process Control**: 2OH
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**Risk Management**: 2U2
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---
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## Documentation Links
|
||||
|
||||
- What is CIAS: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/what-is-cloud-integration-automation-service-35fbf2a.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/what-is-cloud-integration-automation-service-35fbf2a.md)
|
||||
- Using CIAS: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/using-cloud-integration-automation-service-5ccb2ce.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/using-cloud-integration-automation-service-5ccb2ce.md)
|
||||
207
references/maintenance-planner.md
Normal file
207
references/maintenance-planner.md
Normal file
@@ -0,0 +1,207 @@
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||||
# SAP Maintenance Planner Integration Guide
|
||||
|
||||
Using Maintenance Planner with Cloud Integration Automation Service.
|
||||
|
||||
**Source**: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/tree/main/docs](https://github.com/SAP-docs/btp-cloud-integration-automation-service/tree/main/docs)
|
||||
|
||||
---
|
||||
|
||||
## Table of Contents
|
||||
|
||||
1. [Overview](#overview)
|
||||
2. [Prerequisites](#prerequisites)
|
||||
3. [Access Maintenance Planner](#access-maintenance-planner)
|
||||
4. [Integration Scenarios](#integration-scenarios)
|
||||
- System Information Download
|
||||
- Stack XML Upload
|
||||
- Project Creation
|
||||
5. [Workflow Integration](#workflow-integration)
|
||||
6. [Best Practices](#best-practices)
|
||||
|
||||
---
|
||||
|
||||
## Overview
|
||||
|
||||
Maintenance Planner provides an alternative method for invoking Cloud Integration Automation Service workflows. It allows planning of cloud integration scenarios with system selection based on S-User customer associations.
|
||||
|
||||
**Maintenance Planner URL**: [https://maintenanceplanner.cfapps.eu10.hana.ondemand.com](https://maintenanceplanner.cfapps.eu10.hana.ondemand.com)
|
||||
|
||||
---
|
||||
|
||||
## Prerequisites
|
||||
|
||||
### S-User Requirements
|
||||
|
||||
- S-User assigned to customer ID for maintenance planner access
|
||||
- S-User must have appropriate authorizations for system visibility
|
||||
|
||||
### SAP BTP Requirements
|
||||
|
||||
- SAP BTP subaccount subscribed to Cloud Integration Automation Service
|
||||
- Subaccount in supported region
|
||||
- Users with appropriate role collections assigned
|
||||
|
||||
---
|
||||
|
||||
## Step-by-Step Workflow Invocation
|
||||
|
||||
### Step 1: Launch Maintenance Planner
|
||||
|
||||
Access the maintenance planner at:
|
||||
```
|
||||
[https://maintenanceplanner.cfapps.eu10.hana.ondemand.com](https://maintenanceplanner.cfapps.eu10.hana.ondemand.com)
|
||||
```
|
||||
|
||||
### Step 2: Select Planning Tile
|
||||
|
||||
Click the tile labeled **"Plan for Cloud Integration Scenario"**.
|
||||
|
||||
### Step 3: Choose Solution
|
||||
|
||||
- Select from available solutions in the **Solutions** tab
|
||||
- Use search function to locate specific cloud integration solutions
|
||||
- Browse by category if needed
|
||||
|
||||
### Step 4: Select Scenario
|
||||
|
||||
Choose appropriate scenario from the available options presented.
|
||||
|
||||
### Step 5: Choose Scenario Option
|
||||
|
||||
Select a specific scenario option from available choices. Each scenario may have multiple configuration options.
|
||||
|
||||
### Step 6: Select Systems for Integration
|
||||
|
||||
**System Display**:
|
||||
- Systems and tenants listed according to customer number based on S-User
|
||||
- Only systems associated with your customer number appear
|
||||
|
||||
**If Systems Not Visible**:
|
||||
- Manual landscape data entry available through Confirm System Components task in My Inbox application
|
||||
- Search systems by Tenant URL if available
|
||||
|
||||
### Step 7: Configure Workflow Invocation
|
||||
|
||||
Provide the following four inputs:
|
||||
|
||||
| Field | Description |
|
||||
|-------|-------------|
|
||||
| **SAP BTP Region** | Data center selection for the workflow |
|
||||
| **SAP BTP Account Technical Name** | Subaccount where CIAS is subscribed |
|
||||
| **Workflow Users** | List of users for initial task assignment (must have subaccount access) |
|
||||
| **Transaction Name** | Reference name for monitoring applications |
|
||||
|
||||
**Cross-Landscape Warning**:
|
||||
- Systems from different landscapes may require confirmation before proceeding
|
||||
- Review landscape implications before confirming
|
||||
|
||||
### Step 8: Generate Workflow
|
||||
|
||||
- Confirm all settings
|
||||
- Workflow generation begins
|
||||
- Wait for successful generation message
|
||||
|
||||
### Step 9: Launch Cloud Integration Automation Service
|
||||
|
||||
Upon successful generation:
|
||||
- Link appears to launch CIAS
|
||||
- Click link to access generated workflow
|
||||
- Tasks appear in **My Inbox** tile
|
||||
|
||||
---
|
||||
|
||||
## System Selection Details
|
||||
|
||||
### Customer Number Association
|
||||
|
||||
Systems are organized by customer number linked to your global account and S-User credentials.
|
||||
|
||||
### Manual Entry Option
|
||||
|
||||
If expected systems don't appear:
|
||||
1. Continue to My Inbox after workflow generation
|
||||
2. Access **Confirm System Components** task
|
||||
3. Manually enter system properties
|
||||
4. Provide Account Name and Host details
|
||||
|
||||
### Tenant Data
|
||||
|
||||
- Tenant Name and Host from maintenance planner configuration
|
||||
- Cannot be modified after initial setup
|
||||
- Verify accuracy before proceeding
|
||||
|
||||
---
|
||||
|
||||
## Integration with CIAS
|
||||
|
||||
### Workflow Access
|
||||
|
||||
After maintenance planner workflow generation:
|
||||
1. Access CIAS from Instances and Subscriptions
|
||||
2. Open **My Inbox** tile
|
||||
3. View generated tasks
|
||||
4. Follow standard task execution process
|
||||
|
||||
### Transaction Monitoring
|
||||
|
||||
- Transaction name used in Scenario Execution Monitoring
|
||||
- Filter by transaction name for easy identification
|
||||
- All monitoring features available for maintenance planner-initiated workflows
|
||||
|
||||
---
|
||||
|
||||
## Important Notes
|
||||
|
||||
### Data Synchronization
|
||||
|
||||
Deleting a transaction in maintenance planner does **NOT** automatically delete associated data in Cloud Integration Automation Service.
|
||||
|
||||
**Manual deletion required**:
|
||||
1. Terminate workflow in CIAS if needed
|
||||
2. Create support ticket to BC-INS-CIT-RT for data deletion
|
||||
3. Provide subaccount name and transaction details
|
||||
|
||||
### Transaction Limits
|
||||
|
||||
Maximum 15 running transactions per consumer subaccount applies to maintenance planner-initiated workflows as well.
|
||||
|
||||
### User Requirements
|
||||
|
||||
- All workflow users must have access to specified SAP BTP subaccount
|
||||
- Users must have appropriate CIAS role collections assigned
|
||||
- Identity provider configuration must include specified users
|
||||
|
||||
---
|
||||
|
||||
## Troubleshooting
|
||||
|
||||
### Systems Not Visible
|
||||
|
||||
**Cause**: Customer number not associated with S-User
|
||||
|
||||
**Solution**:
|
||||
1. Verify S-User customer associations
|
||||
2. Contact SAP to update customer number linkages
|
||||
3. Use manual entry in Confirm System Components task
|
||||
|
||||
### Workflow Generation Fails
|
||||
|
||||
**Check**:
|
||||
- SAP BTP subaccount name is valid
|
||||
- Subaccount is subscribed to CIAS
|
||||
- Region selection matches subaccount region
|
||||
- All specified users exist in subaccount
|
||||
|
||||
### Cross-Landscape Confirmation Required
|
||||
|
||||
**When**: Systems from different landscapes selected
|
||||
|
||||
**Action**: Review and confirm cross-landscape integration implications before proceeding
|
||||
|
||||
---
|
||||
|
||||
## Documentation Links
|
||||
|
||||
- Using Maintenance Planner: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/using-maintenance-planner-2ad4326.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/using-maintenance-planner-2ad4326.md)
|
||||
- Confirm System Components: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/confirm-system-components-1f39555.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/confirm-system-components-1f39555.md)
|
||||
- Maintenance Planner User Guide: [https://support.sap.com/en/alm/solution-manager/processes/maintenance-planner.html](https://support.sap.com/en/alm/solution-manager/processes/maintenance-planner.html)
|
||||
278
references/security-guide.md
Normal file
278
references/security-guide.md
Normal file
@@ -0,0 +1,278 @@
|
||||
# SAP BTP CIAS Security Guide
|
||||
|
||||
Comprehensive security documentation for Cloud Integration Automation Service.
|
||||
|
||||
**Source**: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/tree/main/docs](https://github.com/SAP-docs/btp-cloud-integration-automation-service/tree/main/docs)
|
||||
|
||||
---
|
||||
|
||||
## Table of Contents
|
||||
|
||||
1. [Security Architecture Overview](#security-architecture-overview)
|
||||
- Core Architecture Components
|
||||
- Security Features
|
||||
2. [Identity Provider and Identity Management](#identity-provider-and-identity-management)
|
||||
- Authentication Flow
|
||||
- Target System Requirements
|
||||
- SAML Support
|
||||
- IdP Change Considerations
|
||||
3. [Roles and Authorizations](#roles-and-authorizations)
|
||||
- Role-Based Access Control
|
||||
- Integration Administrator (CIASIntegrationAdministrator)
|
||||
- Integration Expert (CIASIntegrationExpert)
|
||||
- Integration Monitor (CIASIntegrationMonitor)
|
||||
- Role Assignment
|
||||
4. [Security Restrictions](#security-restrictions)
|
||||
- Subaccount Prerequisites
|
||||
- User ID Requirements
|
||||
- Transaction Limits
|
||||
- Data Deletion Behavior
|
||||
5. [Data Protection and Privacy](#data-protection-and-privacy)
|
||||
- Database Storage
|
||||
- Log Management
|
||||
- Data Deletion
|
||||
6. [Sensitive Data Handling](#sensitive-data-handling)
|
||||
- Credential Storage
|
||||
- Security Features
|
||||
7. [Audit Logging](#audit-logging)
|
||||
- Overview
|
||||
- Features
|
||||
- Data Retention
|
||||
8. [Destination Security](#destination-security)
|
||||
- Configuration Data
|
||||
- Security Requirements
|
||||
- Authorization
|
||||
9. [Glossary of Security Terms](#glossary-of-security-terms)
|
||||
10. [Browser Support](#browser-support)
|
||||
|
||||
---
|
||||
|
||||
## Security Architecture Overview
|
||||
|
||||
Security is vital for Cloud Integration Automation Service as it handles integration setup between SAP products. The service comprises components provisioned into customer subaccounts via the SAP BTP cross-subaccount subscription concept.
|
||||
|
||||
### Core Architecture Components
|
||||
|
||||
| Component | Description |
|
||||
|-----------|-------------|
|
||||
| **CIAS Runtime** | Backbone framework that renders integration tasks |
|
||||
| **CIAS Planning** | UI application to plan integration scenarios |
|
||||
| **CIAS Inbox** | UI application to access tasks for end-users |
|
||||
| **CIAS Monitoring** | UI application for scenario implementation monitoring |
|
||||
| **Managed System** | System to be configured during integration scenario |
|
||||
| **CIAS Automation Runtime** | Calls configuration APIs of managed systems |
|
||||
|
||||
### Security Features
|
||||
|
||||
- Valid user identity required in configured identity provider
|
||||
- Backend connectivity calls protected against cross-site request forgery (XSRF)
|
||||
- Role-based access through SAP BTP authorization framework
|
||||
- Credential Store service for sensitive data (inaccessible to external parties)
|
||||
|
||||
---
|
||||
|
||||
## Identity Provider and Identity Management
|
||||
|
||||
### Authentication Flow
|
||||
|
||||
Cloud Integration Automation service depends on an Identity Provider (IdP) for identity management and authentication. The IdP must be configured within the customer subaccount.
|
||||
|
||||
**Key Points**:
|
||||
- All requests authenticated against consumer subaccount identity provider
|
||||
- Authorization enforced against role assignments in subaccount
|
||||
- Users must exist in respective identity provider for feature access
|
||||
- Organizations can replace default SAP Cloud Identity Authentication service with corporate IdP
|
||||
|
||||
### Target System Requirements
|
||||
|
||||
When using destinations pointing to target systems:
|
||||
- Users in destinations must be authenticated by IdP configured in target systems
|
||||
- Users must be authorized by target system IdP
|
||||
|
||||
### SAML Support
|
||||
|
||||
CIAS supports any SAML assertion Name ID attribute.
|
||||
|
||||
### IdP Change Considerations
|
||||
|
||||
Changing identity providers after subscription may disable application access unless new users are managed by the updated provider.
|
||||
|
||||
---
|
||||
|
||||
## Roles and Authorizations
|
||||
|
||||
### Role-Based Access Control
|
||||
|
||||
CIAS implements role-based access through SAP BTP's standard authorization framework. Users and groups receive assignment to consumer roles from their respective consumer subaccounts.
|
||||
|
||||
### Role Definitions
|
||||
|
||||
#### Integration Administrator
|
||||
**Role Collection**: `CIASIntegrationAdministrator`
|
||||
|
||||
**Capabilities**:
|
||||
- Access My Inbox application
|
||||
- Access Scenario Execution Monitoring
|
||||
- Access Plan for Integration
|
||||
- Plan integration scenarios and generate workflows
|
||||
- Review workflow execution plans (landscape confirmation, role assignments, scope selection)
|
||||
- Monitor workflow execution
|
||||
- Terminate scenarios
|
||||
|
||||
#### Integration Expert
|
||||
**Role Collection**: `CIASIntegrationExpert`
|
||||
|
||||
**Capabilities**:
|
||||
- Access My Inbox application
|
||||
- Work on assigned tasks
|
||||
|
||||
#### Integration Monitor
|
||||
**Role Collection**: `CIASIntegrationMonitor`
|
||||
|
||||
**Capabilities**:
|
||||
- Read-only access to Scenario Execution Monitoring application
|
||||
|
||||
### Role Assignment
|
||||
|
||||
Navigate to **SAP BTP Cockpit** → **Security** → **Role Collection** within consumer subaccount.
|
||||
|
||||
**Process**:
|
||||
1. Select appropriate role collection
|
||||
2. Click Edit → Users tab
|
||||
3. Add users via email ID or login user ID
|
||||
4. Alternatively use Trust configuration for SAP IDP, custom IDP, or IAS tenant
|
||||
|
||||
---
|
||||
|
||||
## Security Restrictions
|
||||
|
||||
### Subaccount Prerequisites
|
||||
|
||||
- SAP BTP subaccount name must be present
|
||||
- Subaccount must be subscribed to Cloud Integration Automation service
|
||||
|
||||
### User ID Requirements
|
||||
|
||||
User identifications for workflow invocation must exist in the SAP BTP subaccount specified during planning.
|
||||
|
||||
### Transaction Limits
|
||||
|
||||
**Maximum 15 running transactions (workflows)** per Cloud Integration Automation service consumer subaccount.
|
||||
|
||||
### Data Deletion Behavior
|
||||
|
||||
Deleting a transaction in maintenance planner does **not** automatically delete associated data in CIAS. Manual deletion in CIAS required.
|
||||
|
||||
---
|
||||
|
||||
## Data Protection and Privacy
|
||||
|
||||
### Database Storage
|
||||
|
||||
Service provider maintains database containing:
|
||||
- Email IDs linked to subscriptions
|
||||
- SAP BTP consumer subaccount names
|
||||
- Selected systems and tenants for integration setups
|
||||
|
||||
### Log Management
|
||||
|
||||
| Aspect | Policy |
|
||||
|--------|--------|
|
||||
| Personal Data in Logs | Logs do not store user-related personal data |
|
||||
| Log Retention | Logs remain for 90 days, then deleted |
|
||||
| Audit Logs | Follow SAP BTP Audit Log retention policy |
|
||||
|
||||
### Data Deletion
|
||||
|
||||
**No self-service option** for deleting email IDs or transactional data.
|
||||
|
||||
To delete data:
|
||||
1. Create support request to component **BC-INS-CIT-RT**
|
||||
2. Include in ticket:
|
||||
- Email ID requiring removal
|
||||
- SAP BTP consumer subaccount name
|
||||
|
||||
---
|
||||
|
||||
## Sensitive Data Handling
|
||||
|
||||
### Credential Storage
|
||||
|
||||
CIAS requires sensitive information input to automate certain integration tasks. This data undergoes secure storage within the **Credential Store service** in the Cloud Integration Automation service provider account.
|
||||
|
||||
**Security Features**:
|
||||
- Data inaccessible to external parties
|
||||
- Secure encryption at rest
|
||||
- Access limited to automation processes
|
||||
|
||||
**Reference**: [https://help.sap.com/viewer/601525c6e5604e4192451d5e7328fa3c/Cloud/en-US/02e8f7d1016740b8adf68690f36df142.html](https://help.sap.com/viewer/601525c6e5604e4192451d5e7328fa3c/Cloud/en-US/02e8f7d1016740b8adf68690f36df142.html)
|
||||
|
||||
---
|
||||
|
||||
## Audit Logging
|
||||
|
||||
### Overview
|
||||
|
||||
Cloud Integration Automation service maintains security-related events and user actions through the Audit Log service.
|
||||
|
||||
### Features
|
||||
|
||||
- View all audit log entries for your subaccount
|
||||
- Security events documented automatically
|
||||
- User actions tracked and logged
|
||||
|
||||
### Data Retention
|
||||
|
||||
Audit log entries follow SAP BTP Audit Log data retention policy for deletion procedures.
|
||||
|
||||
---
|
||||
|
||||
## Destination Security
|
||||
|
||||
### Configuration Data
|
||||
|
||||
- Destination configuration data remains exclusively in consumer subaccount
|
||||
- Service accesses configurations during automation execution for restricted timeframe
|
||||
|
||||
### Security Requirements
|
||||
|
||||
- **Always use HTTPS** for secure communication
|
||||
- Delete destinations after workflow completion (recommended)
|
||||
- Users executing automation must have authorization on target systems
|
||||
|
||||
### Authorization
|
||||
|
||||
By default, Integration Administrator has authorization to create destinations. Deletion or modification of existing destinations is not permitted through CIAS.
|
||||
|
||||
---
|
||||
|
||||
## Glossary of Security Terms
|
||||
|
||||
| Term | Definition |
|
||||
|------|------------|
|
||||
| **Personal Data** | Any information relating to an identified or identifiable natural person including names, identification numbers, location data, and physical/physiological/genetic/mental/economic/cultural/social identity factors |
|
||||
| **Sensitive Personal Data** | Racial/ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric information, professional secrecy data, criminal/administrative offense records, insurance/financial account information |
|
||||
| **Blocking** | Restricting access to data for which primary business purpose has ended |
|
||||
| **Consent** | Records showing whether data subject granted, withdrew, or denied consent for data usage |
|
||||
| **Residence Period** | Time between business end and end-of-purpose when data remains accessible for subsequent processes |
|
||||
| **Retention Period** | Time from last business activity through data deletion, subject to applicable laws |
|
||||
|
||||
---
|
||||
|
||||
## Browser Support
|
||||
|
||||
Supported browsers on Windows:
|
||||
- Mozilla Firefox (ESR and latest)
|
||||
- Google Chrome (latest)
|
||||
|
||||
---
|
||||
|
||||
## Documentation Links
|
||||
|
||||
- Security Overview: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/security-9e8f7c2.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/security-9e8f7c2.md)
|
||||
- Security Architecture: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/security-architecture-df15122.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/security-architecture-df15122.md)
|
||||
- Security Restrictions: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/security-restrictions-3538ec5.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/security-restrictions-3538ec5.md)
|
||||
- Identity Provider: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/identity-provider-and-identity-management-1508b49.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/identity-provider-and-identity-management-1508b49.md)
|
||||
- Data Protection: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/data-protection-and-privacy-22abc39.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/data-protection-and-privacy-22abc39.md)
|
||||
- Audit Logging: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/audit-logging-639f869.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/audit-logging-639f869.md)
|
||||
- SAP BTP Security Guide: [https://help.sap.com/docs/btp/sap-business-technology-platform/security](https://help.sap.com/docs/btp/sap-business-technology-platform/security)
|
||||
327
references/setup-guide.md
Normal file
327
references/setup-guide.md
Normal file
@@ -0,0 +1,327 @@
|
||||
# SAP BTP CIAS Setup Guide
|
||||
|
||||
Complete guide for subscribing to and configuring Cloud Integration Automation Service.
|
||||
|
||||
**Source**: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/tree/main/docs](https://github.com/SAP-docs/btp-cloud-integration-automation-service/tree/main/docs)
|
||||
|
||||
---
|
||||
|
||||
## Table of Contents
|
||||
|
||||
1. [Prerequisites](#prerequisites)
|
||||
2. [Subscribe to CIAS - Standard Plan](#subscribe-to-cias---standard-plan)
|
||||
- Access BTP Cockpit
|
||||
- Navigate to Service Marketplace
|
||||
- Create Service Instance
|
||||
- Access CIAS Application
|
||||
3. [Subscribe to CIAS - OAuth2 Plan](#subscribe-to-cias---oauth2-plan)
|
||||
- OAuth2 Plan Purpose
|
||||
- Create OAuth2 Instance
|
||||
- Create Service Key
|
||||
- Service Key Configuration Options
|
||||
4. [Assign Roles to Users](#assign-roles-to-users)
|
||||
- Role Collections Overview
|
||||
- Assign Users to Role Collection
|
||||
- Multiple User Assignment
|
||||
5. [Configure Identity Provider](#configure-identity-provider)
|
||||
- Default Identity Provider
|
||||
- Custom Identity Provider Setup
|
||||
- SAML Configuration
|
||||
6. [Create Destinations](#create-destinations)
|
||||
- Destination Types
|
||||
- Create Destination via My Inbox
|
||||
- Manual Destination Creation
|
||||
- Destination Configuration Fields
|
||||
7. [Next Steps](#next-steps)
|
||||
|
||||
---
|
||||
|
||||
## Prerequisites
|
||||
|
||||
### SAP BTP Subaccount Requirements
|
||||
|
||||
Your organization must have an SAP BTP subaccount in a supported region with licensed SAP products in scope.
|
||||
|
||||
### Supported Cloud Platforms and Regions
|
||||
|
||||
**Amazon Web Services (AWS)**:
|
||||
| Region | Code | Location |
|
||||
|--------|------|----------|
|
||||
| Europe (Frankfurt) | EU10 | Germany |
|
||||
| Europe (Frankfurt) EU Access | EU11 | Germany |
|
||||
| US East | US10 | Virginia, USA |
|
||||
| Australia | AP10 | Sydney |
|
||||
| Japan | JP10 | Tokyo |
|
||||
| Canada | CA10 | Montreal |
|
||||
|
||||
**Microsoft Azure**:
|
||||
| Region | Code | Location |
|
||||
|--------|------|----------|
|
||||
| Europe | EU20 | Netherlands |
|
||||
| China | CN20 | North 3 |
|
||||
|
||||
**Alibaba Cloud**:
|
||||
| Region | Code | Location |
|
||||
|--------|------|----------|
|
||||
| China | CN40 | Shanghai |
|
||||
|
||||
---
|
||||
|
||||
## Subscription to Standard Plan (Application Access)
|
||||
|
||||
### Step-by-Step Process
|
||||
|
||||
1. **Login to SAP BTP Cockpit**
|
||||
- Access your global account in the cockpit
|
||||
- Navigate to your subaccount
|
||||
|
||||
2. **Create Subaccount** (if needed)
|
||||
- Set up subaccount in one of the supported regions listed above
|
||||
|
||||
3. **Access Service Marketplace**
|
||||
- Navigate to **Services** → **Service Marketplace**
|
||||
- View all entitled resources
|
||||
|
||||
4. **Filter for CIAS**
|
||||
- Use "All Types" filter
|
||||
- Select "Cloud Integration Automation Service" from dropdown
|
||||
- Additional filters available: environments, capabilities, status
|
||||
|
||||
5. **View Service Overview**
|
||||
- Select the service tile
|
||||
- Review Overview page with application details and available plans
|
||||
|
||||
6. **Initiate Creation**
|
||||
- Click **Create** button
|
||||
- Alternative: Click three dots on tile to create without viewing overview
|
||||
|
||||
7. **Select Standard Plan**
|
||||
- Choose **Standard** plan (subscription type)
|
||||
- Confirm creation
|
||||
|
||||
### Post-Subscription
|
||||
|
||||
- **Active status** indicates successful subscription
|
||||
- **Go to Application** link activates once subscription is live
|
||||
- Access via **Instances and Subscriptions** page or application column icon
|
||||
|
||||
> **Warning**: Deleting the application via three-dot menu results in complete data loss for that subaccount.
|
||||
|
||||
---
|
||||
|
||||
## Subscription to OAuth2 Plan (API Access)
|
||||
|
||||
Required for programmatic access and ABAP automation scenarios.
|
||||
|
||||
### Service Instance Creation
|
||||
|
||||
1. **Access Space in SAP BTP Cockpit**
|
||||
- Navigate to your Cloud Foundry space
|
||||
|
||||
2. **Open Service Marketplace**
|
||||
- Select **Services** → **Service Marketplace**
|
||||
|
||||
3. **Locate CIAS**
|
||||
- Find Cloud Integration Automation tile in Integration section
|
||||
|
||||
4. **Create Instance**
|
||||
- Click **Create**
|
||||
- Select **OAuth2** plan from popup
|
||||
- Choose runtime environment: "Other" or "Cloud Foundry"
|
||||
- Provide instance name
|
||||
- Create instance
|
||||
|
||||
Instance appears on the Instances page. All service instances within the same organization share the same data.
|
||||
|
||||
### Service Key Creation
|
||||
|
||||
Service keys enable standalone API calls without UI access.
|
||||
|
||||
#### Option 1: With mTLS Certificate
|
||||
|
||||
Use JSON parameters for certificate-based authentication:
|
||||
|
||||
```json
|
||||
{
|
||||
"xsuaa": {
|
||||
"credential-type": "x509",
|
||||
"x509": {
|
||||
"key-length": 2048,
|
||||
"validity": 365,
|
||||
"validity-type": "DAYS"
|
||||
}
|
||||
}
|
||||
}
|
||||
```
|
||||
|
||||
> Maximum certificate validity is **1 year**.
|
||||
|
||||
#### Option 2: Without Certificate
|
||||
|
||||
- Provide service key name only
|
||||
- Create key
|
||||
|
||||
### API Authentication
|
||||
|
||||
1. Retrieve generated client ID and client secret from service key
|
||||
2. Create OAuth JWT token using these credentials
|
||||
3. Use token to connect to Cloud Integration Automation service APIs
|
||||
|
||||
---
|
||||
|
||||
## Assigning Roles to Users
|
||||
|
||||
### Prerequisites
|
||||
|
||||
- Subaccount subscribed to CIAS in Cloud Foundry environment
|
||||
- User has Security Admin access to subaccount
|
||||
|
||||
### Available Role Collections
|
||||
|
||||
Three role collections are automatically created during subscription:
|
||||
|
||||
| Role Collection | Role | Capabilities |
|
||||
|-----------------|------|--------------|
|
||||
| CIASIntegrationAdministrator | Integration Administrator | Full access to all tiles; plan scenarios; monitor; terminate |
|
||||
| CIASIntegrationExpert | Integration Expert | My Inbox access; work on assigned tasks |
|
||||
| CIASIntegrationMonitor | Integration Monitor | Read-only Scenario Execution Monitoring |
|
||||
|
||||
### Assignment Process
|
||||
|
||||
1. **Navigate to Role Collections**
|
||||
- Go to **Security** → **Role Collections** in left menu
|
||||
|
||||
2. **Select Role Collection**
|
||||
- Choose appropriate collection (e.g., CIASIntegrationAdministrator)
|
||||
|
||||
3. **Edit Users**
|
||||
- Click **Edit**
|
||||
- Go to **Users** tab
|
||||
- Add users via email ID or login user ID
|
||||
|
||||
4. **Alternative: Trust Configuration**
|
||||
- Add users through SAP IDP, custom IDP, or IAS tenant
|
||||
- Navigate to **Trust configuration** settings
|
||||
|
||||
### Multi-User Assignment
|
||||
|
||||
You can assign multiple users per role with comma-separated user IDs.
|
||||
|
||||
### Important Considerations
|
||||
|
||||
- User access depends on identity provider configured for subaccount
|
||||
- CIAS supports any SAML assertion Name ID attribute
|
||||
- Changing identity providers after subscription may disable access unless new users are managed by updated provider
|
||||
|
||||
---
|
||||
|
||||
## Destination Configuration
|
||||
|
||||
### Overview
|
||||
|
||||
Automation services use destinations configured in the consumer SAP BTP subaccount. The subaccount administrator manages destination creation with configuration data remaining exclusively in the consumer subaccount.
|
||||
|
||||
### Authorization
|
||||
|
||||
By default, a **Cloud Integration Automation Service Integration Administrator** has authorization to create destinations in the subscription subaccount.
|
||||
|
||||
### Security Requirements
|
||||
|
||||
- **Always use HTTPS** for secure communication
|
||||
- Delete destinations after workflow completion (recommended)
|
||||
- Users executing automation must have authorization on respective target systems
|
||||
|
||||
### Destination Creation Process
|
||||
|
||||
1. **Access CIAS Launchpad**
|
||||
- Open Cloud Integration Automation service application
|
||||
|
||||
2. **Navigate to My Inbox**
|
||||
- Open **My Inbox** tile
|
||||
|
||||
3. **Access System Components**
|
||||
- Expand relevant system under **Confirm System Components**
|
||||
|
||||
4. **Create Destination**
|
||||
- Click **Create Destination** link next to assign destination option
|
||||
|
||||
5. **Configure Destination**
|
||||
- **Name**: Valid identifier for the destination
|
||||
- **Description**: Details about destination purpose
|
||||
- **URL**: Target system host URL (use HTTPS)
|
||||
- **Authentication**: Appropriate method with credentials
|
||||
- **Type**: HTTP (default)
|
||||
|
||||
6. **Save Configuration**
|
||||
|
||||
### Editing Destinations
|
||||
|
||||
During scenario execution, Integration Administrators can modify or set destinations:
|
||||
|
||||
1. Navigate to **Targets** tab in **Scenario Execution Monitoring**
|
||||
2. Click **Edit Destination** button
|
||||
3. Select existing destination or create new one
|
||||
4. Click **Save**
|
||||
|
||||
> Destination cannot be changed if already used in an automation task.
|
||||
|
||||
---
|
||||
|
||||
## Confirm System Components
|
||||
|
||||
System components are automatically populated from maintenance planner selections.
|
||||
|
||||
### Access Requirements
|
||||
|
||||
Only users with Admin role can view and complete this task.
|
||||
|
||||
### Confirmation Process
|
||||
|
||||
1. Review components listed
|
||||
2. Assign destinations to system components as needed
|
||||
3. For missing destinations: Create in SAP BTP subaccount and refresh
|
||||
|
||||
### Manual Property Entry
|
||||
|
||||
Some scenarios permit manually entering system properties when management system data isn't automatically displayed.
|
||||
|
||||
### Workflow Conflict Handling
|
||||
|
||||
When multiple integration workflows exist with identical system components, an execution lock activates.
|
||||
|
||||
**Resolution Options**:
|
||||
- **Proceed**: Continue without resolving (manual resolution later)
|
||||
- **Terminate**: End selected conflicting instances
|
||||
- **Terminate Current Instance**: Stop the active workflow
|
||||
- **Cancel**: Halt the operation
|
||||
|
||||
---
|
||||
|
||||
## Unsubscribe Process
|
||||
|
||||
### Who Can Unsubscribe
|
||||
|
||||
Only platform Administrators can delete subscriptions.
|
||||
|
||||
### Process
|
||||
|
||||
1. Navigate to **Instance and Subscription** in SAP BTP Cockpit
|
||||
2. Locate CIAS subscription
|
||||
3. Delete subscription
|
||||
|
||||
### Consequences
|
||||
|
||||
- Removes subscription from consumer subaccount
|
||||
- Eliminates technical connection
|
||||
- **Permanently deletes all transactional information**
|
||||
- Data cannot be recovered once deleted
|
||||
|
||||
---
|
||||
|
||||
## Documentation Links
|
||||
|
||||
- Subscription Overview: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/subscription-to-cloud-integration-automation-service-b3a72d9.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/subscription-to-cloud-integration-automation-service-b3a72d9.md)
|
||||
- Standard Plan: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/subscription-to-standard-plan-c8ed936.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/subscription-to-standard-plan-c8ed936.md)
|
||||
- OAuth2 Instance: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/create-instance-in-oauth2-service-plan-6187a7e.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/create-instance-in-oauth2-service-plan-6187a7e.md)
|
||||
- Role Assignment: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/assigning-roles-to-the-users-9ad530a.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/assigning-roles-to-the-users-9ad530a.md)
|
||||
- Destinations: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/destinations-496a763.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/destinations-496a763.md)
|
||||
415
references/task-ui-guide.md
Normal file
415
references/task-ui-guide.md
Normal file
@@ -0,0 +1,415 @@
|
||||
# SAP BTP CIAS Task UI Complete Guide
|
||||
|
||||
Complete reference for working with tasks in Cloud Integration Automation Service My Inbox and Monitoring applications.
|
||||
|
||||
**Source**: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/tree/main/docs](https://github.com/SAP-docs/btp-cloud-integration-automation-service/tree/main/docs)
|
||||
|
||||
---
|
||||
|
||||
## Table of Contents
|
||||
|
||||
1. [Task Types](#task-types)
|
||||
- Manual Tasks
|
||||
- Automation Tasks
|
||||
- Confirmation Tasks
|
||||
2. [My Inbox Application](#my-inbox-application)
|
||||
- Task List
|
||||
- Task Details
|
||||
- Task Actions
|
||||
3. [Task Workflow Process](#task-workflow-process)
|
||||
- Standard Workflow
|
||||
- Automation Workflow
|
||||
4. [Scenario Execution Monitoring](#scenario-execution-monitoring)
|
||||
- Workflow Status
|
||||
- Task Progress
|
||||
- Termination Options
|
||||
|
||||
---
|
||||
|
||||
## Task Types
|
||||
|
||||
When hovering over tasks in the Overview tab, you can identify task types:
|
||||
|
||||
| Type | Icon/Label | Description |
|
||||
|------|------------|-------------|
|
||||
| **Concept Task** | Overview icon | Scenario overview task |
|
||||
| **Topic** | Header icon | Task grouping header |
|
||||
| **User Task** | Manual icon | Manual configuration task |
|
||||
| **User Service Task** | Automation icon | Automated configuration task |
|
||||
|
||||
---
|
||||
|
||||
## My Inbox Application
|
||||
|
||||
### Access Requirements
|
||||
|
||||
Users need one of these roles:
|
||||
- **Integration Administrator** (CIASIntegrationAdministrator)
|
||||
- **Integration Task Expert** (CIASIntegrationExpert)
|
||||
|
||||
### Accessing My Inbox
|
||||
|
||||
1. Navigate to SAP BTP Cockpit
|
||||
2. Select subaccount with CIAS subscription
|
||||
3. Go to **Instance and Subscriptions**
|
||||
4. Under Subscriptions, click **Go To Application** icon next to Cloud Integration Automation service
|
||||
5. Select **My Inbox** tile
|
||||
|
||||
---
|
||||
|
||||
## Task Instructions Tab
|
||||
|
||||
### Manual Tasks
|
||||
|
||||
For manual tasks:
|
||||
1. Review on-screen instructions
|
||||
2. Execute required actions on target system
|
||||
3. Click **Task Completed** when finished
|
||||
|
||||
### Automation Tasks
|
||||
|
||||
For tasks enabled for automation:
|
||||
1. Configure parameter details in respective fields
|
||||
2. Use available controls (see below)
|
||||
3. Click **Execute Step** to process automations
|
||||
|
||||
### Available Controls
|
||||
|
||||
| Control | Function |
|
||||
|---------|----------|
|
||||
| **Refresh** | Updates automation statuses after execution |
|
||||
| **Expand All** | Expands all parameter panels |
|
||||
| **Collapse All** | Collapses all parameter panels |
|
||||
| **Show/Hide Read-Only Parameters** | Toggles visibility of read-only parameters |
|
||||
| **Save Parameters** | Preserves current parameter values |
|
||||
| **Logs** | Shows execution records and logs |
|
||||
| **Information** | Describes each parameter's purpose |
|
||||
| **Execute Step** | Processes the automation (runs asynchronously) |
|
||||
|
||||
### Multi-User Task Handling
|
||||
|
||||
When multiple users are assigned to a task:
|
||||
1. Any assigned user can click **Claim** to lock the task
|
||||
2. Task becomes marked as **Reserved** for all other assigned users
|
||||
3. A **padlock icon** displays next to the claiming user
|
||||
4. Only the claiming user can complete the task
|
||||
|
||||
### Error Handling After Failed Automation
|
||||
|
||||
After fixing incorrect parameters, users can select:
|
||||
- **Only Failed Automations** - Retry only failed steps
|
||||
- **All Automations** - Retry entire automation sequence
|
||||
|
||||
---
|
||||
|
||||
## Overview Tab
|
||||
|
||||
Displays all tasks in execution sequence showing:
|
||||
- Manual instructions for each task
|
||||
- Comments associated with tasks
|
||||
- Current execution position (marked with arrow)
|
||||
|
||||
### Controls
|
||||
|
||||
| Control | Function |
|
||||
|---------|----------|
|
||||
| **Expand All** | Expand all task details |
|
||||
| **Collapse All** | Collapse all task details |
|
||||
| **Current Task Instruction** | Jump to current task |
|
||||
|
||||
---
|
||||
|
||||
## Comments Tab
|
||||
|
||||
### Features
|
||||
- Displays comments for ALL tasks in the scenario
|
||||
- Comments visible to all assigned users and admins
|
||||
- Search functionality for finding specific comments
|
||||
- Refresh capability for latest comments
|
||||
|
||||
### Adding Comments
|
||||
1. Type comment in text field
|
||||
2. Click submit to post
|
||||
3. Comment immediately visible to all users
|
||||
|
||||
---
|
||||
|
||||
## System Access Tab
|
||||
|
||||
Provides:
|
||||
- System access details for selected task
|
||||
- Direct connection links to target systems
|
||||
- Authentication information (if configured)
|
||||
|
||||
---
|
||||
|
||||
## Assigned To Tab
|
||||
|
||||
Shows all users assigned to the selected task.
|
||||
|
||||
**Limitations**:
|
||||
- View-only access
|
||||
- Cannot change assigned users from this tab
|
||||
- Cannot modify role assignments
|
||||
|
||||
### Viewing Role Details
|
||||
|
||||
1. Click on role name in Task Instructions
|
||||
2. View:
|
||||
- Role description
|
||||
- Complete list of users assigned to that role
|
||||
|
||||
---
|
||||
|
||||
## Support Information Tab
|
||||
|
||||
Contains:
|
||||
- Maintenance Planner ID
|
||||
- Transaction Name
|
||||
- Creation Date
|
||||
- Additional support metadata
|
||||
- Component IDs for support tickets
|
||||
- Assistance resources for error resolution
|
||||
|
||||
---
|
||||
|
||||
## Scopes Tab
|
||||
|
||||
Enables:
|
||||
- Assignment of execution scope from available options
|
||||
- Removal of execution scope if needed
|
||||
- View of current scope selection
|
||||
|
||||
---
|
||||
|
||||
## Task Workflow Process
|
||||
|
||||
### Standard Workflow
|
||||
|
||||
1. Open **My Inbox** tile
|
||||
2. Review task in left panel
|
||||
3. Click **Claim** to lock task
|
||||
4. Read **Task Instructions** tab
|
||||
5. Complete required actions
|
||||
6. Click **Task Completed**
|
||||
7. Click **Refresh** in left pane
|
||||
8. Next task appears
|
||||
9. Repeat until Execution Summary displays
|
||||
|
||||
### Automation Workflow
|
||||
|
||||
1. Claim task
|
||||
2. Review automation parameters
|
||||
3. Configure required parameters
|
||||
4. Optionally: **Save Parameters**
|
||||
5. Click **Execute Step**
|
||||
6. Wait for asynchronous execution
|
||||
7. Click **Refresh** to update status
|
||||
8. Review **Logs** if needed
|
||||
9. Click **Task Completed**
|
||||
10. Proceed to next task
|
||||
|
||||
---
|
||||
|
||||
## Scenario Execution Monitoring
|
||||
|
||||
### Access Requirements
|
||||
|
||||
- **Integration Administrator** role, OR
|
||||
- **Integration Monitoring** role
|
||||
|
||||
### Main Features
|
||||
|
||||
- Status overview of active workflow instances
|
||||
- Filter by status: Running, Completed, Canceled
|
||||
- Terminate execution capability (Admin only)
|
||||
|
||||
### Available Tabs
|
||||
|
||||
| Tab | Content | Visibility |
|
||||
|-----|---------|------------|
|
||||
| **Task Details** | Individual task status, skip reasons | Always |
|
||||
| **Targets** | Target systems, destinations | Always |
|
||||
| **Roles and Users** | User assignments per task | Always |
|
||||
| **Scope** | Execution scope selection | Always |
|
||||
| **Support Information** | Support resources | Always |
|
||||
| **Parameters** | Automation parameters | When task selected |
|
||||
| **Comments** | User comments | Always |
|
||||
| **Logs** | Execution logs, trial information | When task selected |
|
||||
|
||||
### Task Skip Reasons
|
||||
|
||||
When task status shows "Not Applicable":
|
||||
1. Click the status link
|
||||
2. View explanation for why task was skipped
|
||||
|
||||
### Terminate Execution
|
||||
|
||||
**Warning**: Removes scenario from CIAS applications **permanently**.
|
||||
|
||||
1. Open Scenario Execution Monitoring
|
||||
2. Select workflow
|
||||
3. Click **Terminate Execution**
|
||||
4. Confirm termination
|
||||
|
||||
### Logs Tab Details
|
||||
|
||||
Provides detailed overview of:
|
||||
- Execution timeline
|
||||
- Trial attempts (number of retries)
|
||||
- Error messages
|
||||
- Success/failure status per automation component
|
||||
- Parameter values used
|
||||
|
||||
Access by selecting a task and opening the Logs tab.
|
||||
|
||||
---
|
||||
|
||||
## Disclaimer Task
|
||||
|
||||
The first task in any scenario inbox.
|
||||
|
||||
### Access
|
||||
Only users with Admin role can view and complete.
|
||||
|
||||
### Tabs Available
|
||||
|
||||
| Tab | Content |
|
||||
|-----|---------|
|
||||
| **Summary** | SAP terms, conditions, integration recommendations |
|
||||
| **Assigned To** | Users assigned to task (view-only) |
|
||||
| **Support Information** | Support details for issues |
|
||||
|
||||
### Completion
|
||||
|
||||
1. Review Summary tab carefully
|
||||
2. Document relevant points
|
||||
3. Click **I Agree** to provide consent and proceed
|
||||
|
||||
---
|
||||
|
||||
## Confirm System Components Task
|
||||
|
||||
### Access
|
||||
Only users with Admin role can view and complete.
|
||||
|
||||
### Main Steps
|
||||
|
||||
1. **Review Components**
|
||||
- Populated from maintenance planner selections
|
||||
- Click **Confirm Systems** button
|
||||
|
||||
2. **Assign Destinations**
|
||||
- Optional but enables automation
|
||||
- Without destination: respective automation unavailable
|
||||
|
||||
3. **Account Details**
|
||||
- Specify Account Name and Host
|
||||
- For SAP BTP Account Cockpit (from maintenance planner)
|
||||
|
||||
4. **Manual Entry**
|
||||
- Some scenarios allow manual system property entry
|
||||
- Use when management system data not displayed
|
||||
|
||||
### Critical Notes
|
||||
|
||||
- Tenant Name and Host **cannot be changed** after confirmation
|
||||
- Missing destinations must be created in SAP BTP subaccount first
|
||||
|
||||
### Workflow Conflict Handling
|
||||
|
||||
If multiple workflows exist with same system components:
|
||||
|
||||
| Option | Action |
|
||||
|--------|--------|
|
||||
| **Proceed** | Continue; resolve conflicts manually later |
|
||||
| **Terminate** | End selected conflicting instances |
|
||||
| **Terminate Current Instance** | Stop only active workflow |
|
||||
| **Cancel** | Halt the operation |
|
||||
|
||||
---
|
||||
|
||||
## Selecting Execution Scope Task
|
||||
|
||||
### Access
|
||||
Only users with Admin role can view and complete.
|
||||
|
||||
### Options
|
||||
|
||||
| Selection | Result |
|
||||
|-----------|--------|
|
||||
| **Don't perform optional tasks** | Execute mandatory tasks only |
|
||||
| **Perform optional tasks** | Execute ALL tasks including optional |
|
||||
|
||||
### Completion
|
||||
|
||||
1. Select desired scope option
|
||||
2. Click **Confirm Scope Selection**
|
||||
|
||||
**Warning**: Execution scope **cannot be changed** after confirmation.
|
||||
|
||||
---
|
||||
|
||||
## Uploading Files in Tasks
|
||||
|
||||
### Purpose
|
||||
Upload certificate files for reuse across systems in landscape.
|
||||
|
||||
### Process
|
||||
|
||||
1. Navigate to **Task Instructions** tab in My Inbox
|
||||
2. Click **Browse** button
|
||||
3. Select SAP S/4HANA Certificate file
|
||||
4. Upload completes automatically
|
||||
5. File available for multiple tasks
|
||||
|
||||
---
|
||||
|
||||
## Execution Summary Screen
|
||||
|
||||
### Purpose
|
||||
Final task confirming scenario completion.
|
||||
|
||||
### Completion
|
||||
|
||||
1. Review execution summary
|
||||
2. Click **Complete Execution** to finalize
|
||||
|
||||
**Warning**: After clicking Complete Execution, scenario **no longer appears** in Scenario Execution Monitoring.
|
||||
|
||||
### PDF Export
|
||||
|
||||
**From My Inbox**:
|
||||
- Use **Export to PDF** button on Execution Summary screen
|
||||
|
||||
**From Scenario Execution Monitoring**:
|
||||
- Use **Export to PDF** button anytime during execution
|
||||
|
||||
---
|
||||
|
||||
## Role Assignment Task
|
||||
|
||||
### Capabilities
|
||||
- Assign multiple users per role with comma-separated user IDs
|
||||
- View role descriptions
|
||||
- View assigned users list
|
||||
|
||||
### Access
|
||||
Only users with Admin role can view and complete.
|
||||
|
||||
### Prerequisites
|
||||
- Users must have access to SAP BTP subaccount
|
||||
- Users must exist in configured identity provider
|
||||
|
||||
---
|
||||
|
||||
## Documentation Links
|
||||
|
||||
- Working with Tasks: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/working-with-tasks-3da3577.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/working-with-tasks-3da3577.md)
|
||||
- Task Details: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/task-9ec0684.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/task-9ec0684.md)
|
||||
- My Inbox: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/my-inbox-7f7860d.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/my-inbox-7f7860d.md)
|
||||
- Monitoring: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/monitoring-scenario-implementation-f8daffa.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/monitoring-scenario-implementation-f8daffa.md)
|
||||
- Disclaimer: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/disclaimer-7823b84.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/disclaimer-7823b84.md)
|
||||
- Confirm System Components: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/confirm-system-components-1f39555.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/confirm-system-components-1f39555.md)
|
||||
- Execution Scope: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/selecting-execution-scope-444db93.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/selecting-execution-scope-444db93.md)
|
||||
- Summary: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/summary-71f9a64.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/summary-71f9a64.md)
|
||||
341
references/troubleshooting.md
Normal file
341
references/troubleshooting.md
Normal file
@@ -0,0 +1,341 @@
|
||||
# SAP BTP CIAS Troubleshooting Guide
|
||||
|
||||
Detailed troubleshooting procedures for Cloud Integration Automation Service.
|
||||
|
||||
**Source**: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/tree/main/docs](https://github.com/SAP-docs/btp-cloud-integration-automation-service/tree/main/docs)
|
||||
|
||||
---
|
||||
|
||||
## Table of Contents
|
||||
|
||||
1. [Common Issues and Solutions](#common-issues-and-solutions)
|
||||
2. [Monitoring and Logs](#monitoring-and-logs)
|
||||
3. [Support Channels](#support-channels)
|
||||
4. [Accessibility Features](#accessibility-features)
|
||||
5. [Documentation Links](#documentation-links)
|
||||
|
||||
---
|
||||
|
||||
## Common Issues and Solutions
|
||||
|
||||
### Service Availability Issues
|
||||
|
||||
**Symptom**: Cannot access Cloud Integration Automation Service.
|
||||
|
||||
**Diagnostic Steps**:
|
||||
1. Check Service Availability feature in consumer account
|
||||
2. Verify subaccount subscription status
|
||||
3. Confirm user has appropriate role collection assigned
|
||||
|
||||
**Solution**:
|
||||
- Verify subscription is active in Instances and Subscriptions
|
||||
- Check role assignment in Security → Role Collections
|
||||
- Ensure identity provider is correctly configured
|
||||
|
||||
---
|
||||
|
||||
### Empty Destination Dropdown
|
||||
|
||||
**Symptom**: Destination dropdown shows no options during task execution.
|
||||
|
||||
**Cause**: No destinations exist matching the tenant's Host Base URL.
|
||||
|
||||
**Diagnostic Steps**:
|
||||
1. Verify destination exists in subaccount
|
||||
2. Check destination URL matches tenant Host Base URL exactly
|
||||
3. Confirm destination type is HTTP/HTTPS
|
||||
|
||||
**Solution**:
|
||||
1. Navigate to **My Inbox** → **Confirm System Components**
|
||||
2. Click **Create Destination** link
|
||||
3. Configure destination:
|
||||
- Name: Valid identifier
|
||||
- URL: Exact tenant Host Base URL (use HTTPS)
|
||||
- Authentication: Appropriate method
|
||||
- Type: HTTP
|
||||
4. Save and refresh dropdown
|
||||
|
||||
---
|
||||
|
||||
### Task Marked as Reserved
|
||||
|
||||
**Symptom**: Cannot claim task; shows "Reserved" status.
|
||||
|
||||
**Cause**: Another assigned user has already claimed the task.
|
||||
|
||||
**Explanation**: When multiple users are assigned to a task, the first user to click **Claim** locks it. A padlock icon appears next to the claiming user in monitoring views.
|
||||
|
||||
**Solution**:
|
||||
- Coordinate with team to identify who claimed the task
|
||||
- Only one user can work on a claimed task at a time
|
||||
- Wait for current user to complete or release the task
|
||||
|
||||
---
|
||||
|
||||
### Application Access Denied After IdP Change
|
||||
|
||||
**Symptom**: Users cannot access CIAS application after identity provider change.
|
||||
|
||||
**Cause**: Users not managed by newly configured identity provider.
|
||||
|
||||
**Solution**:
|
||||
1. Add users to new identity provider
|
||||
2. Navigate to **Security** → **Role Collections** in subaccount
|
||||
3. Reassign role collections to users with new IdP credentials
|
||||
4. Verify user IDs exist in configured IdP
|
||||
5. Test login with updated credentials
|
||||
|
||||
---
|
||||
|
||||
### Workflow Conflict Lock
|
||||
|
||||
**Symptom**: Cannot proceed with task; execution lock activated.
|
||||
|
||||
**Cause**: Multiple integration workflows exist with identical system components.
|
||||
|
||||
**Resolution Options**:
|
||||
|
||||
| Action | Description |
|
||||
|--------|-------------|
|
||||
| **Proceed** | Continue without resolving conflicts (manual resolution later) |
|
||||
| **Terminate** | End selected conflicting workflow instances |
|
||||
| **Terminate Current Instance** | Stop only the active workflow |
|
||||
| **Cancel** | Halt the operation entirely |
|
||||
|
||||
**Best Practice**: Review all active workflows in Scenario Execution Monitoring before proceeding.
|
||||
|
||||
---
|
||||
|
||||
### Automation Task Failure
|
||||
|
||||
**Symptom**: Automated task fails during execution.
|
||||
|
||||
**Diagnostic Steps**:
|
||||
1. Access **Logs** tab for failed task
|
||||
2. Review execution details and error messages
|
||||
3. Check destination configuration
|
||||
4. Verify user credentials in destination have required permissions
|
||||
|
||||
**Solution**:
|
||||
1. Click **View Logs** button to review detailed execution log
|
||||
2. Identify specific error
|
||||
3. Fix underlying issue (credentials, permissions, network)
|
||||
4. Re-execute using **Execute Step** button
|
||||
5. Select failed components only for selective retry
|
||||
|
||||
---
|
||||
|
||||
### Destination Cannot Be Changed
|
||||
|
||||
**Symptom**: Edit Destination option unavailable or fails.
|
||||
|
||||
**Cause**: Destination is already used in an automation task.
|
||||
|
||||
**Explanation**: Once a destination is used in automation, it becomes locked to prevent inconsistency.
|
||||
|
||||
**Solution**:
|
||||
- Create new destination with updated configuration
|
||||
- Use new destination for subsequent tasks
|
||||
- Complete current workflow before destination modifications
|
||||
|
||||
---
|
||||
|
||||
### Task Instructions Missing or Incorrect
|
||||
|
||||
**Symptom**: Task instructions don't appear or contain demo content.
|
||||
|
||||
**Explanation**: Task Instructions tab may contain demonstration content that varies from actual instructions.
|
||||
|
||||
**Solution**:
|
||||
1. Check **Support Information** tab for scenario-specific guidance
|
||||
2. Submit incident to component listed in Support Information tab
|
||||
3. For general issues, create ticket to **BC-INS-CIT-RT**
|
||||
|
||||
---
|
||||
|
||||
### Systems Not Visible in Selection
|
||||
|
||||
**Symptom**: Expected systems don't appear in system selection during planning.
|
||||
|
||||
**Cause**: Systems not associated with customer number linked to global account.
|
||||
|
||||
**Solution**:
|
||||
1. Verify S-User customer number associations
|
||||
2. Use manual landscape data entry through **Confirm System Components** task
|
||||
3. Search systems by Tenant URL if available
|
||||
4. Contact SAP support if systems should be visible
|
||||
|
||||
---
|
||||
|
||||
### Maximum Workflow Limit Reached
|
||||
|
||||
**Symptom**: Cannot create new workflow; limit error displayed.
|
||||
|
||||
**Cause**: 15 active workflows already exist in subaccount.
|
||||
|
||||
**Solution**:
|
||||
1. Open **Scenario Execution Monitoring**
|
||||
2. Filter for **Running** workflows
|
||||
3. Identify completed or unnecessary workflows
|
||||
4. **Terminate** workflows no longer needed
|
||||
5. Or wait for active workflows to complete
|
||||
|
||||
> **Note**: Maximum 15 running transactions per CIAS consumer subaccount.
|
||||
|
||||
---
|
||||
|
||||
### Data Deletion Required
|
||||
|
||||
**Symptom**: Need to delete transactional data or user email IDs.
|
||||
|
||||
**Cause**: No self-service deletion option available.
|
||||
|
||||
**Solution**:
|
||||
1. Create support request to component **BC-INS-CIT-RT**
|
||||
2. Include in ticket:
|
||||
- Email ID requiring removal
|
||||
- SAP BTP consumer subaccount name
|
||||
3. Wait for support confirmation
|
||||
|
||||
> **Note**: Deleting transaction in maintenance planner does NOT automatically delete CIAS data.
|
||||
|
||||
---
|
||||
|
||||
## Monitoring and Logs
|
||||
|
||||
### Accessing Scenario Execution Monitoring
|
||||
|
||||
**Prerequisites**: Integration Administrator or Integration Monitor role
|
||||
|
||||
**Steps**:
|
||||
1. Open **Scenario Execution Monitoring** tile
|
||||
2. Filter workflows by status:
|
||||
- **Running**: Active workflows
|
||||
- **Completed**: Finished workflows
|
||||
- **Canceled**: Terminated workflows
|
||||
|
||||
### Available Monitoring Tabs
|
||||
|
||||
| Tab | Content |
|
||||
|-----|---------|
|
||||
| **Task Details** | Individual task status and details |
|
||||
| **Targets** | Target system and destination information |
|
||||
| **Roles and Users** | User assignments per task |
|
||||
| **Scope** | Execution scope (mandatory/optional tasks) |
|
||||
| **Support Information** | Support resources and component IDs |
|
||||
| **Parameters** | Automation parameters (when task selected) |
|
||||
| **Comments** | User comments for all tasks |
|
||||
| **Logs** | Detailed automation execution logs |
|
||||
|
||||
### Viewing Task Skip Reasons
|
||||
|
||||
When task status shows "Not Applicable":
|
||||
1. Click the status link
|
||||
2. View explanation for why task was skipped
|
||||
|
||||
### Logs Tab Details
|
||||
|
||||
The Logs tab provides detailed overview of:
|
||||
- Execution timeline
|
||||
- Trial attempts
|
||||
- Error messages
|
||||
- Success/failure status per automation component
|
||||
|
||||
Access by selecting a task in monitoring view.
|
||||
|
||||
---
|
||||
|
||||
## Support Channels
|
||||
|
||||
### General CIAS Support
|
||||
|
||||
**Component**: `BC-INS-CIT-RT`
|
||||
|
||||
**Use for**:
|
||||
- Service issues
|
||||
- Data deletion requests
|
||||
- General questions
|
||||
|
||||
**Required information**:
|
||||
- Consumer subaccount name
|
||||
- User email ID (if applicable)
|
||||
- Detailed issue description
|
||||
|
||||
### Manual Task Instruction Support
|
||||
|
||||
**Process**:
|
||||
1. Open task in My Inbox
|
||||
2. Navigate to **Support Information** tab
|
||||
3. Note the component ID listed
|
||||
4. Submit incident to that specific component
|
||||
|
||||
### Scenario-Specific Issues
|
||||
|
||||
**Process**:
|
||||
1. Open **Scenario Execution Monitoring**
|
||||
2. Select affected scenario
|
||||
3. Navigate to **Support Information** tab
|
||||
4. Follow guidance or submit incident to listed component
|
||||
|
||||
---
|
||||
|
||||
## Accessibility Features
|
||||
|
||||
CIAS operates on the SAP BTP cockpit platform and inherits its accessibility capabilities.
|
||||
|
||||
### Platform Accessibility
|
||||
|
||||
CIAS is built on SAP Fiori/SAPUI5 technology, which provides:
|
||||
|
||||
| Feature | Support Level |
|
||||
|---------|---------------|
|
||||
| **Screen Readers** | Supported (JAWS, NVDA, VoiceOver) |
|
||||
| **Keyboard Navigation** | Full keyboard operability |
|
||||
| **High Contrast Themes** | Available via SAP BTP cockpit settings |
|
||||
| **Focus Indicators** | Visible focus states for interactive elements |
|
||||
| **ARIA Labels** | Semantic markup for assistive technologies |
|
||||
|
||||
### Keyboard Navigation
|
||||
|
||||
Common keyboard shortcuts in CIAS applications:
|
||||
|
||||
| Action | Shortcut |
|
||||
|--------|----------|
|
||||
| Navigate between elements | Tab / Shift+Tab |
|
||||
| Activate buttons/links | Enter or Space |
|
||||
| Navigate lists | Arrow keys |
|
||||
| Close dialogs | Escape |
|
||||
| Access menus | F6 (navigate regions) |
|
||||
|
||||
### Theme Customization
|
||||
|
||||
Users can adjust themes via the user info dropdown:
|
||||
1. Click user avatar/name in header
|
||||
2. Select **Settings** or **Appearance**
|
||||
3. Choose from available themes:
|
||||
- Morning Horizon (Light) - Default
|
||||
- Evening Horizon (Dark)
|
||||
- High Contrast Black
|
||||
- High Contrast White
|
||||
|
||||
### Known Limitations
|
||||
|
||||
- Complex automation parameter forms may require additional screen reader configuration
|
||||
- Some monitoring charts may have limited accessibility descriptions
|
||||
- PDF export functionality may produce documents with varying accessibility compliance
|
||||
|
||||
### Accessibility Resources
|
||||
|
||||
- SAP BTP Cockpit Accessibility: [https://help.sap.com/docs/btp/sap-business-technology-platform/accessibility-features](https://help.sap.com/docs/btp/sap-business-technology-platform/accessibility-features)
|
||||
- SAPUI5 Accessibility: [https://sapui5.hana.ondemand.com/sdk/#/topic/03b914b46e624b138a6fb1b7cf2049ae](https://sapui5.hana.ondemand.com/sdk/#/topic/03b914b46e624b138a6fb1b7cf2049ae)
|
||||
- SAP Accessibility Statement: [https://www.sap.com/about/company/diversity/accessibility.html](https://www.sap.com/about/company/diversity/accessibility.html)
|
||||
|
||||
---
|
||||
|
||||
## Documentation Links
|
||||
|
||||
- Monitoring and Troubleshooting: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/monitoring-and-troubleshooting-18460b7.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/monitoring-and-troubleshooting-18460b7.md)
|
||||
- Monitoring Scenario Implementation: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/monitoring-scenario-implementation-f8daffa.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/monitoring-scenario-implementation-f8daffa.md)
|
||||
- Working with Tasks: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/working-with-tasks-3da3577.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/working-with-tasks-3da3577.md)
|
||||
- Task Details: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/task-9ec0684.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/task-9ec0684.md)
|
||||
- Confirm System Components: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/confirm-system-components-1f39555.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/confirm-system-components-1f39555.md)
|
||||
353
references/whats-new.md
Normal file
353
references/whats-new.md
Normal file
@@ -0,0 +1,353 @@
|
||||
# SAP BTP CIAS Release Notes - What's New
|
||||
|
||||
Complete release notes for Cloud Integration Automation Service from 2021-2025.
|
||||
|
||||
**Source**: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/what-s-new-in-cloud-integration-automation-service-ee05dea.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/what-s-new-in-cloud-integration-automation-service-ee05dea.md)
|
||||
|
||||
---
|
||||
|
||||
## Table of Contents
|
||||
|
||||
1. [2025](#2025)
|
||||
- China (CN20) Data Center
|
||||
2. [2024](#2024)
|
||||
- Montreal (CA10) Data Center
|
||||
3. [2023](#2023)
|
||||
- New Integration Scenario - RTI for SAP IBP
|
||||
- Theme Change - Morning Horizon
|
||||
- UI Enhancement - Help Features
|
||||
- Tokyo (JP10) Data Center
|
||||
- Automation Tasks Enhancement - Async Execution
|
||||
4. [2022](#2022)
|
||||
- UI Enhancement - Execution Monitoring
|
||||
- New Data Centers - Frankfurt & Shanghai
|
||||
- UI Enhancement - Task Logs
|
||||
- Scenario Tasks - Execution Modes
|
||||
- UI Enhancement - Tile Ordering
|
||||
- Scenario Tasks - Progress Bar & UI Text
|
||||
5. [2021](#2021)
|
||||
- Scenario Tasks List View
|
||||
- Subscription Plans Available & Neo Deprecation
|
||||
- Cloud Foundry Platform Availability
|
||||
- Scenario Planning in Application
|
||||
- Destination Creation Feature
|
||||
|
||||
---
|
||||
|
||||
## 2025
|
||||
|
||||
### New Data Center - China (CN20)
|
||||
|
||||
| Field | Value |
|
||||
|-------|-------|
|
||||
| **Available** | 2024-04-11 |
|
||||
| **Environment** | Cloud Foundry |
|
||||
| **Type** | New |
|
||||
| **Action** | Info only |
|
||||
|
||||
**Description**: Service subscription now available in China (CN20) data center.
|
||||
|
||||
---
|
||||
|
||||
## 2024
|
||||
|
||||
### New Data Center - Montreal (CA10)
|
||||
|
||||
| Field | Value |
|
||||
|-------|-------|
|
||||
| **Available** | 2024-07-30 |
|
||||
| **Environment** | Cloud Foundry |
|
||||
| **Type** | New |
|
||||
| **Action** | Info only |
|
||||
|
||||
**Description**: Service subscription now available in Montreal (CA10) data center.
|
||||
|
||||
---
|
||||
|
||||
## 2023
|
||||
|
||||
### New Integration Scenario - RTI for SAP IBP
|
||||
|
||||
| Field | Value |
|
||||
|-------|-------|
|
||||
| **Available** | 2023-11-10 |
|
||||
| **Environment** | Cloud Foundry |
|
||||
| **Type** | New |
|
||||
| **Action** | Info only |
|
||||
|
||||
**Description**: Connectivity Setup of Real-Time Integration (RTI) in SAP Integrating Business Planning (IBP). Enables integration of master and transactional data from SAP S/4HANA or SAP ERP to SAP IBP order-based planning in near real-time **without batch jobs**.
|
||||
|
||||
---
|
||||
|
||||
### Theme Change - Morning Horizon
|
||||
|
||||
| Field | Value |
|
||||
|-------|-------|
|
||||
| **Available** | 2023-09-13 |
|
||||
| **Environment** | Cloud Foundry |
|
||||
| **Type** | New |
|
||||
| **Action** | Info only |
|
||||
|
||||
**Description**: Default theme changed from **"Quartz Light"** to **"Morning Horizon (Light)"**. Manual theme adjustment available via user info dropdown.
|
||||
|
||||
---
|
||||
|
||||
### UI Enhancement - Help Features
|
||||
|
||||
| Field | Value |
|
||||
|-------|-------|
|
||||
| **Available** | 2023-09-13 |
|
||||
| **Environment** | Cloud Foundry |
|
||||
| **Type** | New |
|
||||
| **Action** | Recommended |
|
||||
|
||||
**Description**:
|
||||
- Help icon (?) provides UI element overviews
|
||||
- Homepage displays "What's New" section
|
||||
- Homepage displays "Help Documentation" section with links
|
||||
|
||||
---
|
||||
|
||||
### New Data Center - Tokyo (JP10)
|
||||
|
||||
| Field | Value |
|
||||
|-------|-------|
|
||||
| **Available** | 2023-05-24 |
|
||||
| **Environment** | Cloud Foundry |
|
||||
| **Type** | New |
|
||||
| **Action** | Info only |
|
||||
|
||||
**Description**: Service subscription now available in Tokyo (JP10) data center.
|
||||
|
||||
---
|
||||
|
||||
### Automation Tasks Enhancement - Async Execution
|
||||
|
||||
| Field | Value |
|
||||
|-------|-------|
|
||||
| **Available** | 2023-05-24 |
|
||||
| **Environment** | Cloud Foundry |
|
||||
| **Type** | New |
|
||||
| **Action** | Info only |
|
||||
|
||||
**Description**:
|
||||
- **Execute Step** now performs asynchronously
|
||||
- Collapsible panels allow viewing/hiding automation component parameters in My Inbox
|
||||
|
||||
---
|
||||
|
||||
## 2022
|
||||
|
||||
### UI Enhancement - Execution Monitoring
|
||||
|
||||
| Field | Value |
|
||||
|-------|-------|
|
||||
| **Available** | 2022-09-08 |
|
||||
| **Environment** | Cloud Foundry |
|
||||
| **Type** | New |
|
||||
| **Action** | Info only |
|
||||
|
||||
**Description**:
|
||||
- Users can view and monitor execution progress for each task automation
|
||||
- Ability to collapse/expand all parameters
|
||||
- View/hide read-only parameters
|
||||
|
||||
---
|
||||
|
||||
### New Data Centers - Frankfurt & Shanghai
|
||||
|
||||
| Field | Value |
|
||||
|-------|-------|
|
||||
| **Available** | 2022-07-26 |
|
||||
| **Environment** | Cloud Foundry |
|
||||
| **Type** | New |
|
||||
| **Action** | Info only |
|
||||
|
||||
**Description**: Service subscription now available in:
|
||||
- Frankfurt (EU11) data center
|
||||
- Shanghai (CN40) data center
|
||||
|
||||
---
|
||||
|
||||
### UI Enhancement - Task Logs
|
||||
|
||||
| Field | Value |
|
||||
|-------|-------|
|
||||
| **Available** | 2022-04-14 |
|
||||
| **Environment** | Cloud Foundry |
|
||||
| **Type** | Changed |
|
||||
| **Action** | Info only |
|
||||
|
||||
**Description**: **View Logs** button allows viewing automated task logs post-execution.
|
||||
|
||||
---
|
||||
|
||||
### Scenario Tasks - Execution Modes
|
||||
|
||||
| Field | Value |
|
||||
|-------|-------|
|
||||
| **Available** | 2022-04-14 |
|
||||
| **Environment** | Cloud Foundry |
|
||||
| **Type** | Changed |
|
||||
| **Action** | Info only |
|
||||
|
||||
**Description**: For scenarios with fully automated tasks, you can now generate a workflow by selecting:
|
||||
- **Background Execution** - Allows adding scenario-specific parameters exclusively
|
||||
- **Step-by-Step Execution** - Traditional sequential execution
|
||||
|
||||
Selection made from **Select System** screen during workflow generation.
|
||||
|
||||
---
|
||||
|
||||
### UI Enhancement - Tile Ordering
|
||||
|
||||
| Field | Value |
|
||||
|-------|-------|
|
||||
| **Available** | 2022-02-21 |
|
||||
| **Environment** | Cloud Foundry |
|
||||
| **Type** | Changed |
|
||||
| **Action** | Info only |
|
||||
|
||||
**Description**: Tile order changed:
|
||||
1. **Plan for Integration** (first)
|
||||
2. **My Inbox** (second)
|
||||
3. **Monitoring** (third)
|
||||
|
||||
---
|
||||
|
||||
### Scenario Tasks - Progress Bar & UI Text
|
||||
|
||||
| Field | Value |
|
||||
|-------|-------|
|
||||
| **Available** | 2022-02-21 |
|
||||
| **Environment** | Cloud Foundry, Neo |
|
||||
| **Type** | Changed |
|
||||
| **Action** | Info only |
|
||||
|
||||
**Description**:
|
||||
- Progress bar displays current task position within total scenario tasks
|
||||
- On-screen text added throughout UI
|
||||
- Mouseover text added for better context
|
||||
|
||||
---
|
||||
|
||||
## 2021
|
||||
|
||||
### Scenario Tasks List View
|
||||
|
||||
| Field | Value |
|
||||
|-------|-------|
|
||||
| **Available** | 2021-10-01 |
|
||||
| **Environment** | Cloud Foundry |
|
||||
| **Type** | Changed |
|
||||
| **Action** | Info only |
|
||||
|
||||
**Description**: **Scenario Task** tab in scenario planning UI displays list of selected integration scenario tasks.
|
||||
|
||||
---
|
||||
|
||||
### Subscription Plans Available & Neo Deprecation
|
||||
|
||||
| Field | Value |
|
||||
|-------|-------|
|
||||
| **Available** | 2021-08-04 |
|
||||
| **Environment** | Cloud Foundry |
|
||||
| **Type** | Changed |
|
||||
| **Action** | Info only |
|
||||
|
||||
**Description**:
|
||||
- Cloud Integration Automation service now provides **Standard** and **OAuth2** plans
|
||||
- **Neo environment access ends July 2021**
|
||||
- Cloud Foundry is recommended for new scenario creation
|
||||
- Backup support available via BC-INS-CIT-RT component incident
|
||||
|
||||
---
|
||||
|
||||
### Cloud Foundry Platform Availability
|
||||
|
||||
| Field | Value |
|
||||
|-------|-------|
|
||||
| **Available** | 2021-05-01 |
|
||||
| **Environment** | Cloud Foundry, Neo |
|
||||
| **Type** | Changed |
|
||||
| **Action** | Info only |
|
||||
|
||||
**Description**: Service subscription now available for Cloud Foundry subaccounts.
|
||||
|
||||
---
|
||||
|
||||
### Scenario Planning in Application
|
||||
|
||||
| Field | Value |
|
||||
|-------|-------|
|
||||
| **Available** | 2021-05-01 |
|
||||
| **Environment** | Cloud Foundry, Neo |
|
||||
| **Type** | Changed |
|
||||
| **Action** | Info only |
|
||||
|
||||
**Description**: Scenario integration planning functionality integrated directly within Cloud Integration Automation service application (no longer requires separate access).
|
||||
|
||||
---
|
||||
|
||||
### Destination Creation Feature
|
||||
|
||||
| Field | Value |
|
||||
|-------|-------|
|
||||
| **Available** | 2021-05-01 |
|
||||
| **Environment** | Cloud Foundry, Neo |
|
||||
| **Type** | Changed |
|
||||
| **Action** | Info only |
|
||||
|
||||
**Description**: Users can now create destinations in SAP Business Technology Platform subaccounts directly from Cloud Integration Automation service inbox.
|
||||
|
||||
---
|
||||
|
||||
## Timeline Summary
|
||||
|
||||
### Data Center Availability
|
||||
|
||||
| Date | Region | Code |
|
||||
|------|--------|------|
|
||||
| 2021-05-01 | Cloud Foundry support | - |
|
||||
| 2022-07-26 | Frankfurt EU Access | EU11 |
|
||||
| 2022-07-26 | Shanghai | CN40 |
|
||||
| 2023-05-24 | Tokyo | JP10 |
|
||||
| 2024-07-30 | Montreal | CA10 |
|
||||
| 2025-04-11 | China | CN20 |
|
||||
|
||||
### Major Feature Releases
|
||||
|
||||
| Date | Feature |
|
||||
|------|---------|
|
||||
| 2021-05-01 | Cloud Foundry support, In-app scenario planning, Destination creation |
|
||||
| 2021-08-04 | Standard + OAuth2 plans, Neo deprecation |
|
||||
| 2022-02-21 | Progress bar, UI tile reordering |
|
||||
| 2022-04-14 | Background/Step-by-Step execution modes, View Logs |
|
||||
| 2022-09-08 | Execution monitoring enhancements |
|
||||
| 2023-05-24 | Async Execute Step, Collapsible parameter panels |
|
||||
| 2023-09-13 | Morning Horizon theme, Help features |
|
||||
| 2023-11-10 | RTI for SAP IBP scenario |
|
||||
|
||||
### Deprecations
|
||||
|
||||
| Date | Deprecation |
|
||||
|------|-------------|
|
||||
| 2021-07 | Neo environment access ended |
|
||||
| 2021-08-04 | Neo no longer recommended for new scenarios |
|
||||
|
||||
---
|
||||
|
||||
## Environment Support
|
||||
|
||||
| Environment | Status |
|
||||
|-------------|--------|
|
||||
| **Cloud Foundry** | Active - Primary platform |
|
||||
| **Neo** | Deprecated (July 2021) |
|
||||
|
||||
All new features since 2021-08 are Cloud Foundry only.
|
||||
|
||||
---
|
||||
|
||||
## Documentation Link
|
||||
|
||||
- What's New: [https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/what-s-new-in-cloud-integration-automation-service-ee05dea.md](https://github.com/SAP-docs/btp-cloud-integration-automation-service/blob/main/docs/what-s-new-in-cloud-integration-automation-service-ee05dea.md)
|
||||
Reference in New Issue
Block a user