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# Notifications Guide
Complete guide for configuring and managing notifications in SAP Build Work Zone, advanced edition.
**Source**: [https://github.com/SAP-docs/sap-btp-build-work-zone-advanced](https://github.com/SAP-docs/sap-btp-build-work-zone-advanced)
---
## Overview
SAP Build Work Zone provides multiple notification mechanisms to keep users informed about important updates, invitations, and approval requests.
---
## Notification Types
### Bell Notifications
- No setup required
- Alerts for important updates
- Invitation notifications
- Approval request notifications
- Accessible from top navigation bar
### Email Notifications
Configured through: User Actions Menu → Settings → Advanced Settings → Email
---
## Email Notification Configuration
### Settings Tabs
#### Notifications Tab
Select events for email notifications:
- Activity that involves you
- Daily Summary Emails
- System notifications
#### Workspace Notifications Tab
- Configure frequency for all workspaces
- Individual workspace notification settings
- Override global settings per workspace
#### Collaboration Tab
- Update home feed preferences
- Select sender email address
- Configure collaboration alerts
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## Mention Notifications
### @mention
Notify specific users:
- Context-aware filtering
- Workspace members
- All users (based on permissions)
- Inline mention in content
### @@notify
Notify multiple users simultaneously:
- Workspace members notification
- Followers notification
- Bulk notification capability
---
## Notification Categories
| Category | Description |
|----------|-------------|
| Social Updates | Mentions, replies, likes |
| Invitations | Workspace invitations, event invitations |
| Requests | Join workspace, content approval |
| Tasks | Assignments, reminders, due dates |
| Informational | Featured status, access grants |
---
## Webhook Notifications
### Configuration Location
Administration Console → External Integrations → Webhook-based Notifications
### Webhook Events
Configure webhooks for:
- Content events
- Workspace events
- User events
- System events
### Webhook Setup
1. Navigate to External Integrations
2. Configure webhook endpoint URL
3. Select events to trigger
4. Configure authentication
---
## Push Notifications
### Chatbot Push Notifications
Configure event-triggered notifications for chatbots:
| Category | Events |
|----------|--------|
| Alias Account | Account-related events |
| Content | Content creation/modification |
| Workspace | Workspace activities |
| Forum | Discussion events |
---
## Best Practices
### User Experience
1. Configure appropriate notification frequency
2. Avoid notification overload
3. Use @mention for targeted notifications
4. Leverage daily summaries for non-urgent updates
### Administration
1. Review notification policies
2. Configure default notification settings
3. Monitor webhook reliability
4. Test notification delivery
---
**Documentation Links**:
- Notifications: [https://help.sap.com/docs/build-work-zone-advanced-edition/sap-build-work-zone-advanced-edition/about-notifications](https://help.sap.com/docs/build-work-zone-advanced-edition/sap-build-work-zone-advanced-edition/about-notifications)
- Notification Service Integration: [https://help.sap.com/docs/build-work-zone-advanced-edition/sap-build-work-zone-advanced-edition/integrating-with-central-services](https://help.sap.com/docs/build-work-zone-advanced-edition/sap-build-work-zone-advanced-edition/integrating-with-central-services)
- SAP Learning - Notifications: [https://learning.sap.com/learning-journeys/developing-with-sap-extension-suite](https://learning.sap.com/learning-journeys/developing-with-sap-extension-suite) (search "notifications")
- GitHub: [https://github.com/SAP-docs/sap-btp-build-work-zone-advanced](https://github.com/SAP-docs/sap-btp-build-work-zone-advanced)