10 KiB
Failure Mode Taxonomy
Comprehensive Categories for Systematic Risk Identification
The Two Primary Dimensions
1. Internal vs External
Internal failures:
- Under your control (at least partially)
- Organizational, execution, resource-based
- Can be prevented with better planning
External failures:
- Outside your control
- Market, regulatory, competitive, acts of God
- Can only be mitigated, not prevented
2. Preventable vs Unpreventable
Preventable:
- Known risk with available mitigation
- Happens due to negligence or oversight
- "We should have seen this coming"
Unpreventable (Black Swans):
- Unknown unknowns
- No reasonable way to anticipate
- "Nobody could have predicted this"
Four Quadrants
| Preventable | Unpreventable | |
|---|---|---|
| Internal | Execution failure, bad hiring | Key person illness, burnout |
| External | Competitor launch (foreseeable) | Pandemic, war, black swan |
Premortem focus: Mostly on preventable failures (both internal and external)
Internal Failure Modes
1. Execution Failures
Team/People:
- Key person quits
- Co-founder conflict
- Team burnout
- Cultural toxicity
- Skills gap
- Hiring too slow/fast
- Onboarding failure
Process:
- Missed deadlines
- Scope creep
- Poor prioritization
- Communication breakdown
- Decision paralysis
- Process overhead
- Lack of process
Product/Technical:
- Product quality issues
- Technical debt collapse
- Scalability failures
- Security breach
- Data loss
- Integration failures
- Performance degradation
2. Resource Failures
Financial:
- Ran out of money (runway)
- Failed to raise funding
- Revenue shortfall
- Cost overruns
- Budget mismanagement
- Fraud/embezzlement
- Cash flow crisis
Time:
- Too slow to market
- Missed window of opportunity
- Critical path delays
- Underestimated timeline
- Overcommitted resources
Knowledge/IP:
- Lost key knowledge (person left)
- IP stolen
- Failed to protect IP
- Technological obsolescence
- R&D dead ends
3. Strategic Failures
Market fit:
- Built wrong product
- Solved non-problem
- Target market too small
- Pricing wrong
- Value prop unclear
- Positioning failure
Business model:
- Unit economics don't work
- CAC > LTV
- Churn too high
- Margins too thin
- Revenue model broken
- Unsustainable burn rate
Competitive:
- Differentiation lost
- Commoditization
- Underestimated competition
- Failed to defend moat
- Technology leapfrogged
External Failure Modes
1. Market Failures
Demand side:
- Market smaller than expected
- Adoption slower than expected
- Customer behavior changed
- Willingness to pay dropped
- Switching costs too high
Supply side:
- Input costs increased
- Suppliers failed
- Supply chain disruption
- Talent shortage
- Infrastructure unavailable
Market structure:
- Market consolidated
- Winner-take-all dynamics
- Network effects favored competitor
- Platform risk (dependency on another company)
2. Competitive Failures
Direct competition:
- Incumbent responded aggressively
- New entrant with more capital
- Competitor launched superior product
- Price war
- Competitor acquired key talent
Ecosystem:
- Complementary product failed
- Partnership fell through
- Distribution channel cut off
- Platform changed terms
- Ecosystem shifted away
3. Regulatory/Legal Failures
Regulation:
- New law banned business model
- Compliance costs too high
- Licensing denied
- Government investigation
- Regulatory capture by incumbents
Legal:
- Lawsuit (IP, employment, customer)
- Contract breach
- Fraud allegations
- Criminal charges
- Bankruptcy proceedings
4. Macroeconomic Failures
Economic:
- Recession
- Inflation
- Interest rate spike
- Currency fluctuation
- Credit crunch
- Stock market crash
Geopolitical:
- War
- Trade restrictions
- Sanctions
- Political instability
- Coup/revolution
- Expropriation
5. Technological Failures
Disruption:
- New technology made product obsolete
- Paradigm shift (e.g., mobile, cloud, AI)
- Standard changed
- Interoperability broke
Infrastructure:
- Cloud provider outage
- Internet backbone failure
- Power grid failure
- Critical dependency failed
6. Social/Cultural Failures
Public opinion:
- Reputation crisis
- Boycott
- Social media backlash
- Cultural shift away from product
- Ethical concerns raised
Demographics:
- Target demographic shrunk
- Generational shift
- Migration patterns changed
- Urbanization/de-urbanization
7. Environmental/Health Failures
Natural disasters:
- Earthquake, hurricane, flood
- Wildfire
- Drought
- Extreme weather
Health:
- Pandemic
- Endemic disease outbreak
- Health regulation
- Contamination/recall
Black Swans (Unpreventable External)
Characteristics
- Extreme impact
- Retrospectively predictable, prospectively invisible
- Outside normal expectations
Examples
- 9/11 terrorist attacks
- COVID-19 pandemic
- 2008 financial crisis
- Fukushima disaster
- Technological singularity
- Asteroid impact
How to Handle
Can't prevent, can:
- Increase robustness - Survive the shock
- Increase antifragility - Benefit from volatility
- Widen confidence intervals - Acknowledge unknown unknowns
- Plan for "unspecified bad thing" - Generic resilience
PESTLE Framework for Systematic Enumeration
Use this checklist to ensure comprehensive coverage:
Political
- Elections/regime change
- Policy shifts
- Government instability
- Geopolitical conflict
- Trade agreements
- Lobbying success/failure
Economic
- Recession/depression
- Inflation/deflation
- Interest rates
- Currency fluctuations
- Market bubbles/crashes
- Unemployment
Social
- Demographic shifts
- Cultural trends
- Public opinion
- Social movements
- Consumer behavior change
- Generational values
Technological
- Disruptive innovation
- Obsolescence
- Cyber attacks
- Infrastructure failure
- Standards change
- Technology convergence
Legal
- New regulations
- Lawsuits
- IP challenges
- Compliance requirements
- Contract disputes
- Liability exposure
Environmental
- Climate change
- Natural disasters
- Pandemics
- Resource scarcity
- Pollution/contamination
- Sustainability pressures
Kill Criteria Templates
What is a Kill Criterion?
Definition: A specific event that, if it occurs, drastically changes your probability.
Format: "If [event], then probability drops to [X%]"
Template Library
Regulatory kill criteria:
If [specific regulation] passes, probability drops to [X]%
If FDA rejects in Phase [N], probability drops to [X]%
If government bans [activity], probability drops to 0%
Competitive kill criteria:
If [competitor] launches [feature], probability drops to [X]%
If incumbent drops price by [X]%, probability drops to [X]%
If [big tech co] enters market, probability drops to [X]%
Financial kill criteria:
If we miss Q[N] revenue target by >20%, probability drops to [X]%
If we can't raise Series [X] by [date], probability drops to [X]%
If burn rate exceeds $[X]/month, probability drops to [X]%
Team kill criteria:
If [key person] leaves, probability drops to [X]%
If we can't hire [critical role] by [date], probability drops to [X]%
If team size drops below [X], probability drops to [X]%
Product kill criteria:
If we can't ship by [date], probability drops to [X]%
If NPS drops below [X], probability drops to [X]%
If churn exceeds [X]%, probability drops to [X]%
Market kill criteria:
If TAM shrinks below $[X], probability drops to [X]%
If adoption rate < [X]% by [date], probability drops to [X]%
If market shifts to [substitute], probability drops to [X]%
Macro kill criteria:
If recession occurs, probability drops to [X]%
If interest rates exceed [X]%, probability drops to [X]%
If war breaks out in [region], probability drops to [X]%
Failure Mode Probability Estimation
Quick Heuristics
For each failure mode, estimate:
Very Low (1-5%):
- Black swans
- Never happened in this industry
- Requires multiple unlikely events
Low (5-15%):
- Happened before but rare
- Strong mitigations in place
- Early warning systems exist
Medium (15-35%):
- Common failure mode in industry
- Moderate mitigations
- Uncertain effectiveness
High (35-70%):
- Very common failure mode
- Weak mitigations
- History of this happening
Very High (>70%):
- Almost certain to occur
- No effective mitigation
- Base rate is very high
Aggregation
If failure modes are independent:
P(any failure) = 1 - ∏(1 - P(failure_i))
Example:
- P(regulatory) = 20%
- P(competitive) = 30%
- P(execution) = 25%
P(any) = 1 - (0.8 × 0.7 × 0.75) = 1 - 0.42 = 58%
If failure modes are dependent: Use Venn diagram logic or conditional probabilities (more complex).
Monitoring and Signposts
Early Warning Signals
For each major failure mode, identify leading indicators:
Example: "Key engineer will quit"
Leading indicators (6-12 months before):
- Code commit frequency drops
- Participation in meetings declines
- Starts saying "no" more often
- Takes more sick days
- LinkedIn profile updated
- Asks about vesting schedule
Action: Monitor these monthly, set alerts
Monitoring Cadence
| Risk Level | Check Frequency |
|---|---|
| Very High (>50%) | Weekly |
| High (25-50%) | Bi-weekly |
| Medium (10-25%) | Monthly |
| Low (5-10%) | Quarterly |
| Very Low (<5%) | Annually |
Practical Usage
Step-by-Step: (1) Choose categories (Internal/External, PESTLE), (2) Brainstorm 10-15 failure modes, (3) Estimate probability for each, (4) Aggregate, (5) Compare to forecast, (6) Identify top 3-5 risks, (7) Set kill criteria, (8) Define monitoring signposts, (9) Set calendar reminders based on risk level.
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