--- name: negotiation-alignment-governance description: Use when stakeholders need aligned working agreements, resolving decision authority ambiguity, navigating cross-functional conflicts, establishing governance frameworks (RACI/DACI/RAPID), negotiating resource allocation, defining escalation paths, creating team norms, mediating trade-off disputes, or when user mentions stakeholder alignment, decision rights, working agreements, conflict resolution, governance model, or consensus building. --- # Negotiation Alignment Governance ## Table of Contents - [Purpose](#purpose) - [When to Use](#when-to-use) - [What Is It](#what-is-it) - [Workflow](#workflow) - [Common Patterns](#common-patterns) - [Guardrails](#guardrails) - [Quick Reference](#quick-reference) ## Purpose Create explicit stakeholder alignment through negotiated working agreements, clear decision rights, and conflict resolution protocols—transforming ambiguity and tension into shared understanding and actionable governance. ## When to Use **Decision Authority Ambiguity:** - Multiple stakeholders believe they have final say - Unclear who should be consulted vs informed - Decisions blocked because no one owns them - Frequent "I thought you were doing that" moments **Cross-Functional Conflict:** - Departments optimizing for different goals - Resource contention between teams - Trade-off disputes (quality vs speed, innovation vs stability) - Scope disagreements between stakeholders **Alignment Needs:** - New team forming and needs working agreements - Org restructure creating unclear boundaries - Cross-functional initiative requiring coordination - Partnership or joint venture needing governance **Negotiation Scenarios:** - Competing priorities requiring resolution - Stakeholder expectations needing alignment - SLAs and commitments to negotiate - Risk tolerance differences to reconcile ## What Is It Negotiation-alignment-governance creates explicit agreements on: **1. Decision Rights (Who Decides):** - RACI: Responsible, Accountable, Consulted, Informed - DACI: Driver, Approver, Contributors, Informed - RAPID: Recommend, Agree, Perform, Input, Decide - Consent-based frameworks **2. Working Agreements (How We Work):** - Communication norms (sync vs async, response times) - Meeting protocols (agendas, decision methods) - Quality standards and definition of done - Escalation paths and conflict resolution **3. Conflict Resolution (When We Disagree):** - Structured dialogue formats - Mediation protocols - Disagree-and-commit mechanisms - Escalation criteria **Example:** Product wants to ship fast, Engineering wants quality. Instead of endless debates: - **Decision rights:** Product owns feature scope (DACI: Approver), Engineering owns quality bar (veto on production issues) - **Working agreement:** Weekly trade-off discussion with data (bug rate, tech debt, customer complaints) - **Conflict resolution:** If blocked, escalate to VP with joint recommendation and decision criteria ## Workflow Copy this checklist and track your progress: ``` Negotiation Alignment Governance Progress: - [ ] Step 1: Map stakeholders and tensions - [ ] Step 2: Choose governance approach - [ ] Step 3: Facilitate alignment - [ ] Step 4: Document agreements - [ ] Step 5: Establish monitoring ``` **Step 1: Map stakeholders and tensions** Identify all stakeholders, their interests and concerns, current tensions or conflicts, and decision points needing clarity. See [Common Patterns](#common-patterns) for typical stakeholder configurations. **Step 2: Choose governance approach** For straightforward cases with clear stakeholders → Use [resources/template.md](resources/template.md) for RACI/DACI and working agreement structures. For complex cases with multiple conflicts or nested decisions → Study [resources/methodology.md](resources/methodology.md) for negotiation techniques, conflict mediation, and advanced governance patterns. **Step 3: Facilitate alignment** Create `negotiation-alignment-governance.md` with: stakeholder map, decision rights matrix (RACI/DACI/RAPID), working agreements (communication, quality, processes), conflict resolution protocols, and escalation paths. Facilitate structured dialogue to negotiate and reach consensus. See [resources/methodology.md](resources/methodology.md) for facilitation techniques. **Step 4: Document agreements** Self-assess using [resources/evaluators/rubric_negotiation_alignment_governance.json](resources/evaluators/rubric_negotiation_alignment_governance.json). Check: decision rights are unambiguous, all key stakeholders covered, agreements are specific and actionable, conflict protocols are clear, escalation paths defined. Minimum standard: Average score ≥ 3.5. **Step 5: Establish monitoring** Set up regular reviews of governance effectiveness (quarterly), define triggers for updating agreements, establish metrics for decision velocity and conflict resolution, and create feedback mechanisms for stakeholders. ## Common Patterns ### Decision Rights Frameworks **RACI (Most Common):** - **R**esponsible: Does the work - **A**ccountable: Owns the outcome (only ONE person) - **C**onsulted: Provides input before decision - **I**nformed: Notified after decision - Use for: Process mapping, task allocation **DACI (Better for Decisions):** - **D**river: Runs the process, gathers input - **A**pprover: Makes the final decision (only ONE) - **C**ontributors: Provide input, must be consulted - **I**nformed: Notified of decision - Use for: Strategic decisions, product choices **RAPID (Best for Complex Decisions):** - **R**ecommend: Propose the decision - **A**gree: Must agree (veto power) - **P**erform: Execute the decision - **I**nput: Consulted for expertise - **D**ecide: Final authority - Use for: Major strategic choices with compliance/legal concerns **Advice Process (Distributed Authority):** - Anyone can make decision after seeking advice from: - Those who will be affected - Those with expertise - Decision-maker is accountable - Use for: Empowered teams, flat organizations ### Typical Stakeholder Conflicts **Product vs Engineering:** - Conflict: Feature scope vs technical quality - Resolution: Product owns "what" (feature priority), Engineering owns "how" and quality bar - Escalation: Joint recommendation with data to VP **Business vs Legal/Compliance:** - Conflict: Speed to market vs risk mitigation - Resolution: Business owns opportunity decision, Legal has veto on unacceptable risk - Escalation: Risk committee with quantified trade-offs **Centralized vs Decentralized Teams:** - Conflict: Standards vs autonomy - Resolution: Central team sets minimum viable standards, teams choose beyond that - Escalation: Architecture review board for exceptions ### Working Agreement Templates **Communication Norms:** - Synchronous (meetings): For collaboration, negotiation, brainstorming - Asynchronous (docs, Slack): For updates, approvals, information sharing - Response time expectations: Urgent (<2h), Normal (<24h), FYI (no response needed) - Meeting defaults: Agenda required, decisions documented, async-first when possible **Decision-Making Norms:** - Reversible decisions: Use consent (no objections) for speed - Irreversible decisions: Use consensus or explicit DACI - Time-box decisions: If no consensus in N discussions, escalate with options - Document decisions: ADRs for architecture, decision logs for product **Conflict Resolution Norms:** - Direct dialogue first (1:1 between parties) - Mediation second (neutral third party facilitates) - Escalation third (manager/leader decides with input) - Disagree-and-commit: Once decided, all commit to execution ## Guardrails **Decision Rights:** - Only ONE person/role is "Accountable" or "Approver" - Avoid "everyone is consulted" (decision paralysis) - Consulted ≠ consensus—input gathered, then decider decides - Define scope: What decisions does this cover? **Working Agreements:** - Make agreements specific and observable (not "communicate well" but "respond to Slack in 24h") - Include both positive behaviors and boundaries - Revisit quarterly—agreements expire without review - Get explicit consent from all parties **Conflict Resolution:** - Assume good intent—conflicts are about goals/constraints, not character - Focus on interests (why) not positions (what) - Use objective criteria when possible (data, benchmarks, principles) - Separate people from problem **Facilitation:** - Remain neutral if mediating (don't take sides) - Ensure psychological safety (no retribution for honesty) - Make implicit tensions explicit (name the elephant) - Don't force consensus—sometimes need to escalate **Red Flags:** - Too many decision-makers (slows everything) - Shadow governance (real decisions made elsewhere) - Agreements without accountability (no consequences) - Conflict avoidance (swept under rug, not resolved) ## Quick Reference **Resources:** - `resources/template.md` - RACI/DACI/RAPID templates, working agreement structures, conflict resolution protocols - `resources/methodology.md` - Negotiation techniques (principled negotiation, BATNA analysis), conflict mediation, facilitation patterns, governance design for complex scenarios - `resources/evaluators/rubric_negotiation_alignment_governance.json` - Quality criteria **Output:** `negotiation-alignment-governance.md` with stakeholder map, decision rights matrix, working agreements, conflict protocols, escalation paths **Success Criteria:** - Decision rights unambiguous (one Accountable/Approver per decision) - All key stakeholders covered in framework - Agreements specific and actionable (observable behaviors) - Conflict resolution protocol clear with escalation path - Regular review cadence established - Score ≥ 3.5 on rubric **Quick Decisions:** - **Clear stakeholders, simple decisions?** → RACI or DACI template - **Complex multi-party negotiation?** → Use methodology for principled negotiation - **Active conflict?** → Start with mediation techniques from methodology - **Distributed team?** → Consider advice process over hierarchical approval **Common Mistakes:** 1. Multiple "Accountable" roles (diffuses responsibility) 2. Everyone consulted (decision paralysis) 3. Vague agreements ("communicate better" vs "respond in 24h") 4. No review/update cycle (agreements decay) 5. Shadow governance (official RACI ignored, real decisions made informally) 6. Forcing consensus (sometimes need to disagree-and-commit) **Key Insight:** Explicit governance reduces coordination costs over time. Initial investment in alignment pays dividends through faster decisions, less rework, and lower conflict.