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documentation-structure Patterns for organizing and structuring documentation including hierarchy, navigation, and information architecture. - Planning documentation structure - Organizing content hierarchy - Deciding how to split content across pages - Creating navigation patterns - Writing content → use writing-functional-docs or writing-api-docs - Checking voice → use voice-and-tone
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writing-functional-docs
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Documentation Structure

Good structure helps users find what they need quickly. Organize content by user tasks and mental models, not by internal system organization.


Content Hierarchy

Top-Level Organization

Structure documentation around user needs:

Documentation/
├── Welcome/              # Entry point, product overview
├── Getting Started/      # First steps, quick wins
├── Guides/              # Task-oriented documentation
│   ├── Understanding X   # Conceptual documentation
│   ├── Installing X     # Setup and deployment
│   ├── Use Cases        # Real-world scenarios
│   ├── Core Entities    # Domain concepts
│   └── Best Practices   # Recommendations
├── API Reference/       # Technical reference
│   ├── Introduction     # API overview
│   ├── Getting Started  # Quick start
│   └── Endpoints/       # Per-resource documentation
└── Updates/             # Changelog, versioning

Page Structure Patterns

Overview Pages

Introduce a section and link to child pages.

# Section Name

Brief description of what this section covers and who it's for.

---

## Content

In this section, you will find:

- [**Topic A**](link): Brief description
- [**Topic B**](link): Brief description
- [**Topic C**](link): Brief description

Conceptual Pages

Explain a single concept thoroughly.

# Concept Name

Lead paragraph defining the concept and its importance.

## Key characteristics

- Point 1
- Point 2
- Point 3

## How it works

Detailed explanation with diagrams.

---

## Subtopic A

Content about subtopic A.

---

## Subtopic B

Content about subtopic B.

---

## Related concepts

- [Related A](link)  Connection explanation
- [Related B](link)  Connection explanation

Task-Oriented Pages

Guide users through a specific workflow.

# How to [accomplish task]

Brief context on when and why.

## Prerequisites

- Requirement 1
- Requirement 2

---

## Step 1: Action name

Explanation of what to do.

## Step 2: Action name

Continue the workflow.

---

## Verification

How to confirm success.

## Next steps

- [Follow-up task](link)
- [Related task](link)

Section Dividers

Use horizontal rules (---) to create visual separation between major sections.

## Section One

Content here.

---

## Section Two

New topic content here.

When to use dividers:

  • Between major topic changes
  • Before "Related" or "Next steps" sections
  • After introductory content
  • Before prerequisites in guides

Don't overuse: Not every heading needs a divider. Use them for significant transitions.


Navigation Patterns

Breadcrumb Context

Always show where users are in the hierarchy:

Guides > Core Entities > Accounts

Connect sequential content:

[Previous: Assets](link) | [Next: Portfolios](link)

On-This-Page Navigation

For long pages, show section links:

On this page:
- [Key characteristics](#key-characteristics)
- [How it works](#how-it-works)
- [Managing via API](#managing-via-api)

Information Density

Scannable Content

Users scan before they read. Make content scannable:

  1. Lead with the key point in each section
  2. Use bullet points for lists of 3+ items
  3. Use tables for comparing options
  4. Use headings every 2-3 paragraphs
  5. Use bold for key terms on first use

Progressive Disclosure

Start with essentials, then add depth:

# Feature Overview

Essential information that 80% of users need.

---

## Advanced Configuration

Deeper details for users who need them.

### Rare Scenarios

Edge cases and special situations.

Tables vs Lists

Use Tables When:

  • Comparing multiple items across same attributes
  • Showing structured data (API fields, parameters)
  • Displaying options with consistent properties
| Model | Best For | Support Level |
|-------|----------|---------------|
| Community | Experimentation | Community |
| Enterprise | Production | Dedicated |

Use Lists When:

  • Items don't have comparable attributes
  • Sequence matters (steps)
  • Items have varying levels of detail
## Key features

- **Central Ledger**: Real-time account and transaction management
- **Modularity**: Flexible architecture for customization
- **Scalability**: Handles large transaction volumes

Code Examples Placement

Inline Code

For short references within text:

Set the assetCode field to your currency code.

Code Blocks

For complete, runnable examples:

{
  "name": "Customer Account",
  "assetCode": "BRL"
}

Placement Rules:

  1. Show the example immediately after explaining it
  2. Keep examples minimal but complete
  3. Use realistic data (not "foo", "bar")
  4. Show both request and response for API docs

Cross-Linking Strategy

Link concepts when first mentioned in a section:

Each Account is linked to a single Asset.

Don't link every mention of a term. Once per section is enough.

Link Type Destination
Concept name Conceptual documentation
API action API reference endpoint
"Learn more" Deeper dive documentation
"See also" Related but different topics

Page Length Guidelines

Page Type Target Length Reasoning
Overview 1-2 screens Quick orientation
Concept 2-4 screens Thorough explanation
How-to 1-3 screens Task completion
API endpoint 2-3 screens Complete reference
Best practices 3-5 screens Multiple recommendations

If a page exceeds 5 screens, consider splitting into multiple pages.


Quality Checklist

Before finalizing structure:

  • Content is organized by user task, not system structure
  • Overview pages link to all child content
  • Section dividers separate major topics
  • Headings create scannable structure
  • Tables are used for comparable items
  • Code examples follow explanations
  • Cross-links connect related content
  • Page length is appropriate for content type
  • Navigation (prev/next) connects sequential content