#!/usr/bin/env bun // Search tickets with query // Usage: bun search_tickets.js '' [workspace_id] // Query examples: "responder_id:123", "status:2 AND priority:3", "agent_id:123" import { readFileSync } from 'fs'; import { homedir } from 'os'; import { join } from 'path'; function loadEnv() { const envPath = join(homedir(), 'Library/Mobile Documents/com~apple~CloudDocs/Geoffrey/secrets/.env'); const content = readFileSync(envPath, 'utf-8'); const env = {}; for (const line of content.split('\n')) { if (line && !line.startsWith('#')) { const [key, ...valueParts] = line.split('='); if (key && valueParts.length) { env[key.trim()] = valueParts.join('=').trim(); } } } return env; } const env = loadEnv(); const domain = env.FRESHSERVICE_DOMAIN; const apiKey = env.FRESHSERVICE_API_KEY; const baseUrl = `https://${domain}/api/v2`; const query = process.argv[2]; const workspaceId = process.argv[3] || '0'; if (!query) { console.error(JSON.stringify({ error: 'Query required. Example: "responder_id:6000130414"' })); process.exit(1); } async function searchTickets(query, workspaceId) { const url = `${baseUrl}/tickets/filter?query="${encodeURIComponent(query)}"&workspace_id=${workspaceId}`; const response = await fetch(url, { headers: { 'Authorization': 'Basic ' + Buffer.from(`${apiKey}:X`).toString('base64'), 'Content-Type': 'application/json' } }); if (!response.ok) { const error = await response.text(); return { error: `API error ${response.status}: ${error}` }; } const data = await response.json(); const tickets = data.tickets.map(t => ({ id: t.id, subject: t.subject, status: t.status, priority: t.priority, workspace_id: t.workspace_id, responder_id: t.responder_id, created_at: t.created_at, updated_at: t.updated_at, due_by: t.due_by })); return { count: tickets.length, tickets }; } try { const result = await searchTickets(query, workspaceId); console.log(JSON.stringify(result, null, 2)); } catch (e) { console.error(JSON.stringify({ error: e.message })); process.exit(1); }