#!/usr/bin/env bun // Create a new ticket // Usage: bun create_ticket.js '' // JSON: {"subject": "...", "description": "...", "email": "requester@email.com", "priority": 2, "status": 2, "workspace_id": 2} import { readFileSync } from 'fs'; import { homedir } from 'os'; import { join } from 'path'; function loadEnv() { const envPath = join(homedir(), 'Library/Mobile Documents/com~apple~CloudDocs/Geoffrey/secrets/.env'); const content = readFileSync(envPath, 'utf-8'); const env = {}; for (const line of content.split('\n')) { if (line && !line.startsWith('#')) { const [key, ...valueParts] = line.split('='); if (key && valueParts.length) { env[key.trim()] = valueParts.join('=').trim(); } } } return env; } const env = loadEnv(); const domain = env.FRESHSERVICE_DOMAIN; const apiKey = env.FRESHSERVICE_API_KEY; const baseUrl = `https://${domain}/api/v2`; // Status values: 2=Open, 3=Pending, 4=Resolved, 5=Closed // Priority values: 1=Low, 2=Medium, 3=High, 4=Urgent let ticketData; try { ticketData = JSON.parse(process.argv[2]); } catch (e) { console.error(JSON.stringify({ error: 'Invalid JSON. Required: subject, description, email' })); process.exit(1); } if (!ticketData.subject || !ticketData.description || !ticketData.email) { console.error(JSON.stringify({ error: 'Required fields: subject, description, email' })); process.exit(1); } // Set defaults ticketData.status = ticketData.status || 2; // Open ticketData.priority = ticketData.priority || 2; // Medium async function createTicket(data) { const response = await fetch(`${baseUrl}/tickets`, { method: 'POST', headers: { 'Authorization': 'Basic ' + Buffer.from(`${apiKey}:X`).toString('base64'), 'Content-Type': 'application/json' }, body: JSON.stringify(data) }); if (!response.ok) { const error = await response.text(); return { error: `API error ${response.status}: ${error}` }; } const result = await response.json(); return result; } try { const result = await createTicket(ticketData); console.log(JSON.stringify(result, null, 2)); } catch (e) { console.error(JSON.stringify({ error: e.message })); process.exit(1); }