414 lines
6.6 KiB
Markdown
414 lines
6.6 KiB
Markdown
# ElevenLabs Agents API Reference
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## Base URL
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```
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https://api.elevenlabs.io/v1/convai
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```
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## Authentication
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All requests require an API key in the header:
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```bash
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curl -H "xi-api-key: YOUR_API_KEY" https://api.elevenlabs.io/v1/convai/agents
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```
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---
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## Agents
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### Create Agent
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**Endpoint**: `POST /agents/create`
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**Request Body**:
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```json
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{
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"name": "Support Agent",
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"conversation_config": {
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"agent": {
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"prompt": {
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"prompt": "You are a helpful support agent.",
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"llm": "gpt-4o",
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"temperature": 0.7,
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"max_tokens": 500,
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"tool_ids": ["tool_123"],
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"knowledge_base": ["doc_456"]
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},
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"first_message": "Hello! How can I help?",
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"language": "en"
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},
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"tts": {
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"model_id": "eleven_turbo_v2_5",
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"voice_id": "voice_abc123",
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"stability": 0.5,
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"similarity_boost": 0.75,
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"speed": 1.0
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},
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"asr": {
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"quality": "high",
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"provider": "deepgram"
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},
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"turn": {
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"mode": "normal"
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}
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}
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}
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```
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**Response**:
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```json
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{
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"agent_id": "agent_abc123",
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"name": "Support Agent",
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"created_at": "2025-11-03T12:00:00Z"
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}
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```
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### Update Agent
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**Endpoint**: `PATCH /agents/:agent_id`
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**Request Body**: Same as Create Agent
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### Get Agent
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**Endpoint**: `GET /agents/:agent_id`
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**Response**:
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```json
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{
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"agent_id": "agent_abc123",
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"name": "Support Agent",
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"conversation_config": { ... },
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"created_at": "2025-11-03T12:00:00Z",
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"updated_at": "2025-11-03T14:00:00Z"
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}
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```
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### List Agents
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**Endpoint**: `GET /agents`
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**Response**:
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```json
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{
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"agents": [
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{
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"agent_id": "agent_abc123",
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"name": "Support Agent",
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"created_at": "2025-11-03T12:00:00Z"
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}
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]
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}
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```
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### Delete Agent
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**Endpoint**: `DELETE /agents/:agent_id`
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**Response**:
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```json
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{
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"success": true
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}
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```
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---
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## Conversations
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### Create Conversation
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**Endpoint**: `POST /conversations/create`
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**Request Body**:
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```json
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{
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"agent_id": "agent_abc123",
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"dynamic_variables": {
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"user_name": "John",
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"account_tier": "premium"
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},
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"overrides": {
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"agent": {
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"prompt": {
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"prompt": "Custom prompt override"
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}
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}
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}
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}
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```
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**Response**:
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```json
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{
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"conversation_id": "conv_xyz789",
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"signed_url": "wss://api.elevenlabs.io/v1/convai/...",
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"created_at": "2025-11-03T12:00:00Z"
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}
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```
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### Get Conversation
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**Endpoint**: `GET /conversations/:conversation_id`
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**Response**:
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```json
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{
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"conversation_id": "conv_xyz789",
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"agent_id": "agent_abc123",
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"transcript": "...",
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"duration_seconds": 120,
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"status": "completed",
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"created_at": "2025-11-03T12:00:00Z",
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"ended_at": "2025-11-03T12:02:00Z"
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}
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```
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---
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## Knowledge Base
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### Upload Document
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**Endpoint**: `POST /knowledge-base/upload`
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**Request Body** (multipart/form-data):
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```
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file: <binary>
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name: "Support Documentation"
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```
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**Response**:
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```json
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{
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"document_id": "doc_456",
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"name": "Support Documentation",
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"status": "processing"
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}
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```
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### Compute RAG Index
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**Endpoint**: `POST /knowledge-base/:document_id/rag-index`
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**Request Body**:
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```json
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{
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"embedding_model": "e5_mistral_7b"
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}
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```
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**Response**:
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```json
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{
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"document_id": "doc_456",
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"status": "computing"
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}
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```
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### Get RAG Index Status
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**Endpoint**: `GET /knowledge-base/:document_id/rag-index`
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**Response**:
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```json
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{
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"document_id": "doc_456",
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"status": "ready",
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"embedding_model": "e5_mistral_7b",
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"created_at": "2025-11-03T12:00:00Z"
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}
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```
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---
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## Tools
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### Create Webhook Tool
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**Endpoint**: `POST /tools/webhook`
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**Request Body**:
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```json
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{
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"name": "get_weather",
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"description": "Fetch current weather for a city",
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"url": "https://api.weather.com/v1/current",
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"method": "GET",
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"parameters": {
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"type": "object",
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"properties": {
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"city": {
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"type": "string",
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"description": "City name"
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}
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},
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"required": ["city"]
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},
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"headers": {
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"Authorization": "Bearer {{secret__weather_api_key}}"
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}
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}
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```
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**Response**:
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```json
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{
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"tool_id": "tool_123",
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"name": "get_weather",
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"created_at": "2025-11-03T12:00:00Z"
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}
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```
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---
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## Testing
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### Simulate Conversation
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**Endpoint**: `POST /agents/:agent_id/simulate`
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**Request Body**:
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```json
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{
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"scenario": "Customer requests refund",
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"user_messages": [
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"I want a refund for order #12345",
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"I ordered it last week"
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],
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"success_criteria": [
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"Agent acknowledges request",
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"Agent provides timeline"
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]
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}
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```
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**Response**:
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```json
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{
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"simulation_id": "sim_123",
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"passed": true,
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"transcript": "...",
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"evaluation": {
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"criteria_met": 2,
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"criteria_total": 2,
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"details": [
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{
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"criterion": "Agent acknowledges request",
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"passed": true
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},
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{
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"criterion": "Agent provides timeline",
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"passed": true
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}
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]
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}
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}
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```
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---
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## Error Codes
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| Code | Meaning | Solution |
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|------|---------|----------|
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| 400 | Bad Request | Check request body format |
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| 401 | Unauthorized | Verify API key is correct |
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| 403 | Forbidden | Check agent visibility settings |
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| 404 | Not Found | Verify resource ID exists |
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| 429 | Rate Limited | Implement backoff strategy |
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| 500 | Server Error | Retry with exponential backoff |
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---
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## Rate Limits
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- **Standard Tier**: 100 requests/minute
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- **Pro Tier**: 500 requests/minute
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- **Enterprise Tier**: Custom limits
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**Rate Limit Headers**:
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```
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X-RateLimit-Limit: 100
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X-RateLimit-Remaining: 95
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X-RateLimit-Reset: 1730640000
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```
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---
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## Pagination
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**Query Parameters**:
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```
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?page=1&per_page=50
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```
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**Response Headers**:
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```
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X-Total-Count: 250
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X-Page: 1
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X-Per-Page: 50
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```
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---
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## Webhook Events
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### Post-Call Webhook
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**Event Type**: `post_call_transcription`
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**Payload**:
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```json
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{
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"type": "post_call_transcription",
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"data": {
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"conversation_id": "conv_xyz789",
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"agent_id": "agent_abc123",
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"transcript": "...",
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"duration_seconds": 120,
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"analysis": {
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"sentiment": "positive",
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"resolution": true,
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"extracted_data": {}
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}
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},
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"event_timestamp": "2025-11-03T12:02:00Z"
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}
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```
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**Verification** (HMAC SHA-256):
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```typescript
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import crypto from 'crypto';
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const signature = request.headers['elevenlabs-signature'];
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const payload = JSON.stringify(request.body);
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const hmac = crypto
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.createHmac('sha256', process.env.WEBHOOK_SECRET)
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.update(payload)
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.digest('hex');
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if (signature !== hmac) {
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// Invalid signature
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}
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```
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---
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## SDK vs API
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| Feature | SDK | API |
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|---------|-----|-----|
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| WebSocket Connection | ✅ | ❌ |
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| Client Tools | ✅ | ❌ |
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| Real-time Events | ✅ | ❌ |
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| Agent Management | ❌ | ✅ |
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| Tool Management | ❌ | ✅ |
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| Knowledge Base | ❌ | ✅ |
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**Recommendation**: Use SDK for conversations, API for agent management.
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