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skills/signal-correlation-workbench/SKILL.md

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+---
+name: signal-correlation-workbench
+description: Toolkit for linking VoC feedback with telemetry, revenue, and operational
+  data.
+---
+
+# Signal Correlation Workbench Skill
+
+## When to Use
+- Quantifying the impact of qualitative feedback on churn, expansion, and adoption.
+- Connecting support data, product usage, and survey responses into a unified narrative.
+- Testing hypotheses about leading indicators for customer health.
+
+## Framework
+1. **Data Inventory** – list all relevant sources (surveys, NPS, CSAT, telemetry, CRM, finance).
+2. **Join Strategy** – map IDs/keys, sampling windows, and normalization rules.
+3. **Correlation Analysis** – evaluate relationships (Pearson/Spearman), cohort comparisons, regression snippets.
+4. **Signal Strength Scoring** – combine volume, recency, severity, and revenue exposure.
+5. **Insight Packaging** – translate stats into plain language, visuals, and actionable levers.
+
+## Templates
+- SQL/notebook snippets for merging VoC tags with product/CRM tables.
+- Dashboard layout showing signal volume vs impact.
+- Experiment tracker linking hypotheses to validated outcomes.
+
+## Tips
+- Watch for survivor bias; include lost customers when possible.
+- Flag data quality caveats prominently to maintain trust.
+- Pair with `synthesize-voc-insights` to auto-embed correlations into narratives.
+
+---