--- name: performance-metrics description: Use to define KPIs, alert thresholds, and reporting cadences for social calendars. --- # Social Performance Metrics Skill ## When to Use - Setting KPI targets for new campaigns or evergreen programs. - Building dashboards or scorecards for exec/stakeholder updates. - Diagnosing pacing, reach, or conversion issues mid-flight. ## Framework 1. **Metric Stack** – map awareness (reach, impressions), engagement (ER, saves, shares), conversion (traffic, pipeline), and community health (sentiment, response time). 2. **Attribution & Tagging** – enforce UTM structure, post IDs, and partner tags for downstream analysis. 3. **Alerting Rules** – define thresholds (± variance vs goal), alert channels, and severity tiers. 4. **Reporting Cadence** – daily pacing snapshots, weekly recaps, campaign retros, quarterly trendlines. 5. **Experiment Measurement** – document test KPIs, guardrails, and success decision trees. ## Templates - KPI scorecard (metric → target → actual → variance → owner → notes). - Alert playbook (trigger condition → notification → response steps). - Retro template summarizing learnings, insights, and backlog actions. ## Tips - Normalize metrics per channel and audience to avoid false comparisons. - Pair with analytics warehouse data for revenue-attribution context. - Keep metadata consistent (pillar, campaign, creative ID) so insights are reusable. ---