--- name: community-sentiment-dashboard description: Reporting template for tracking sentiment, risks, and advocacy signals across social + community channels. --- # Community Sentiment Dashboard Skill ## When to Use - Weekly/monthly social listening readouts. - Real-time monitoring during launches, incidents, or crisis scenarios. - Executive updates that require quantified sentiment + qualitative insights. ## Framework 1. **Signal Sources** – social listening feeds, community platforms, support tags, surveys. 2. **Sentiment Stack** – volume, sentiment %, topics, influencer tiers, escalation status. 3. **Risk/Opportunity Board** – flagged issues, severity, owners, response progress. 4. **Advocacy Spotlight** – top advocates, UGC, partnership opportunities. 5. **Action Register** – follow-ups routed to comms, product, support, leadership. ## Templates - Dashboard slide layout (KPI tiles + trend graphs + highlights/lowlights). - Escalation tracker with severity, owner, due date, next update. - Advocate tracker with contact info, potential activation ideas. ## Tips - Set alert thresholds per channel to avoid noise fatigue. - Pair qualitative snippets with data visuals for executive context. - Use with `monitor-community-sentiment` for automated packet generation. ---