--- name: monitor-community-sentiment description: Produces sentiment dashboard, risk alerts, and advocacy opportunities across social + community channels. usage: /social-media-marketing:monitor-community-sentiment --window 14d --channels twitter,linkedin,community --alert-threshold high --- # Command: monitor-community-sentiment ## Inputs - **window** – lookback window (7d | 14d | 30d | custom). - **channels** – comma-separated list (twitter, linkedin, instagram, tiktok, reddit, community, discord, slack). - **alert-threshold** – low | medium | high (controls sensitivity and escalation path). - **topics** – optional keywords or product lines to prioritize. - **export** – dashboard | memo | csv (default dashboard). ## Workflow 1. **Data Aggregation** – pull social listening feeds, community platform exports, and support tags. 2. **Sentiment & Theme Analysis** – classify mentions by sentiment, topic, influencer tier, and severity. 3. **Risk & Opportunity Detection** – flag negative surges, competitor narratives, or advocate spikes. 4. **Action Routing** – generate follow-up tasks for comms, support, product, or community teams. 5. **Reporting Package** – compile dashboard/memo with highlights, risks, and recommended actions. ## Outputs - Sentiment dashboard snapshot with charts and insight callouts. - Escalation list with owners, due dates, and response guidance. - Advocate/opportunity tracker for campaign activation. ## Agent/Skill Invocations - `community-insights-lead` – leads listening + analysis. - `social-strategy-director` – reviews risks + executive updates. - `community-sentiment-dashboard` skill – structures reporting outputs. - `community-advocacy-toolkit` skill – (optional) seeds advocate activation follow-ups. ---