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skills/community-sentiment-dashboard/SKILL.md

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+---
+name: community-sentiment-dashboard
+description: Reporting template for tracking sentiment, risks, and advocacy signals
+  across social + community channels.
+---
+
+# Community Sentiment Dashboard Skill
+
+## When to Use
+- Weekly/monthly social listening readouts.
+- Real-time monitoring during launches, incidents, or crisis scenarios.
+- Executive updates that require quantified sentiment + qualitative insights.
+
+## Framework
+1. **Signal Sources** – social listening feeds, community platforms, support tags, surveys.
+2. **Sentiment Stack** – volume, sentiment %, topics, influencer tiers, escalation status.
+3. **Risk/Opportunity Board** – flagged issues, severity, owners, response progress.
+4. **Advocacy Spotlight** – top advocates, UGC, partnership opportunities.
+5. **Action Register** – follow-ups routed to comms, product, support, leadership.
+
+## Templates
+- Dashboard slide layout (KPI tiles + trend graphs + highlights/lowlights).
+- Escalation tracker with severity, owner, due date, next update.
+- Advocate tracker with contact info, potential activation ideas.
+
+## Tips
+- Set alert thresholds per channel to avoid noise fatigue.
+- Pair qualitative snippets with data visuals for executive context.
+- Use with `monitor-community-sentiment` for automated packet generation.
+
+---