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discovery-calls Use when planning, running, or summarizing discovery calls to uncover pain, timeline, and authority.

Discovery Calls Skill

When to Use

  • New prospects booked from outbound/marketing sequences.
  • SDRs/BDRs need a structured first-call script.
  • AEs want to validate multi-threaded opportunities quickly.

Framework

  1. PREP Purpose, Research, Evidence, Plan before every call.
  2. Call Flow Rapport & agenda → context → pain/impact → vision → next steps.
  3. Question Set workflow, trigger, stakeholders, success criteria, urgency, budget.
  4. Note Capture log company, initiatives, tools, pain, decision team, timeline, next actions.
  5. Qualification Overlay map answers to MEDDICC/BANT to guide handoff.

Templates

  • Question Bank: See references/question_bank.md for persona-specific questions.
  • Scorecard: See assets/scorecard.md for MEDDICC/BANT qualification.
  • Notes Template:
Company / Persona:
Initiatives:
Current Tools / Process:
Pain / Impact:
Decision Team:
Timeline & Budget:
Next Actions:
  • Post-call recap email: (summary → insights → next meeting confirmation).

Tips

  • Time-box sections (2/3/8/4/3) to keep 30-min calls crisp.
  • Mirror the prospects vocabulary from research notes to build rapport fast.
  • Always confirm next steps live and send recap within 1 hour.
  • Tag recordings with chapters so AEs can jump to pain/impact moments.