1.6 KiB
1.6 KiB
name, description, usage
| name | description | usage |
|---|---|---|
| review-call | Generates annotated call reviews with scores, coaching moments, and follow-up actions. | /sales-coaching:review-call --recording "s3://calls/deal-123" --focus "negotiation" --audience "manager,rep" |
Command: review-call
Inputs
- recording – link or ID for the call/video to analyze.
- focus – optional tags (discovery, negotiation, demo, pricing, exec alignment).
- audience – recipients for the summary (rep, manager, enablement).
- compare-to – optional benchmark (top-performer, last week, certification rubric).
- clips – true/false toggle to auto-create highlight clips.
Workflow
- Transcript & Signal Pull – load audio transcript, sentiment, talk ratios, and CRM metadata.
- Section Scoring – evaluate intro, discovery, value storyline, objection handling, closing motions.
- Coach Moments – flag standout moments and improvement areas with suggested phrasing.
- Clip Production – (optional) create short clips for enablement + peer share.
- Action Plan – recommend drills, assets, or follow-up assignments.
Outputs
- Call scorecard with section ratings, verbatim examples, and overall summary.
- Highlight reel links if clips requested.
- Coaching action list aligned to the active coaching plan.
Agent/Skill Invocations
call-analyst– performs tagging/scoring.performance-coach– translates findings into actions.enablement-partner– routes clips/assets into LMS.call-highlightsskill – manages clip templates + storage.coaching-frameworkskill – ties insights to competency rubric.