1.7 KiB
1.7 KiB
name, description, usage
| name | description | usage |
|---|---|---|
| analyze-call | Breaks down a call recording/transcript into metrics, highlights, risks, and recommended actions. | /sales-calls:analyze-call --recording "s3://calls/demo-456" --focus "exec alignment" --compare "top-performer" |
Command: analyze-call
Inputs
- recording – required link or ID for the call.
- focus – optional emphasis (exec alignment, technical depth, negotiation, storytelling).
- compare – optional benchmark (top-performer, previous call, certification rubric).
- clips – true/false to generate highlight reels.
- include-meddic – true/false toggle to evaluate MEDDIC/BANT coverage.
Workflow
- Transcript Processing – generate/ingest transcript, tag key moments, and pull call metrics (talk ratio, sentiment, filler words).
- Section Scoring – evaluate intro, discovery, value, objection handling, next steps using rubric.
- Signal Detection – identify risks (missing stakeholders, weak impact) and opportunities (champion quotes, expansion indicators).
- Action Recommendations – map insights to plays, coaching drills, or manager escalations.
- Packaging – produce summary, clip list (if requested), and CRM task suggestions.
Outputs
- Call analysis brief with scores, notable quotes, and next steps.
- Optional highlight reel references.
- MEDDIC/BANT coverage grid when enabled.
Agent/Skill Invocations
deal-analyst– interprets signals + coverage.conversation-engineer– critiques talk tracks and delivery.call-strategist– recommends storyline adjustments.call-analysis-frameworkskill – scoring rubric + output structure.meddic-checklistskill – ensures qualification completeness.